Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 9,161 reviews
  • Rated 4 out of 5 stars

    I’m a Bose Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Only issues I have is they stick out and the phone audio isn’t in both ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery won’t Hold charge, love these otherwise

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased October 2019. Let me start by saying I love these buds and have since I bought them. It suck’s that almost exactly 2 years after the buds will no longer hold a charge. They used to last HOURS, now I can’t get through a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice sound, but delayed and uncomfortable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had a pretty crisp, clean sound, but after 30 minutes or so my ears would start aching. There was also about a 2 second delay when trying to watch videos on my phone and smart tv which was incredibly annoying so I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky and connection is not great when wifi is weak using streaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not too great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome but the fit is not that great

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Mike!

      Thank you kindly for taking the time to share your experience with the SoundSport Free wireless headphones. We are glad to hear that you enjoyed the sound quality. However, we are sorry to hear that your experience has not been ideal. We definitely want to help you with that. Please reach out to our Bose technical support team so we can take a further look. We have a few things we can go over to help you enjoy your headphones more. Contact information can be found located on the Bose website.

      Thank you again,


      Mohsin - Bose Support Bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Surprisingly disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these cause BOSE has a very good track record but was ultimately disappointed. Sound was nothing to brag about and mechanics were off. Only good thing was the comfort, but doesn’t cover all the other short comings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this wireless headphones for quite some time and they are great. Pricey, but a good product. Well done Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound - Bad fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic but unfortunately the fit is horrible. Three different sizing options & none of them would stay in my ear. Working on the computer with limited movement were the only time these would stay put for approximately 20 minutes at a time.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, there.

      Thank you for taking the time to write a review of your SoundSport Free wireless headphones. We're glad to hear you're enjoying the headset's sound quality.

      We appreciate your feedback regarding the available sizes of the StayHear+ Sport eartips. Some customers have benefited from trying a different sized eartip in each ear, and we hope this can help.

      Please feel free to join our Community to express your interest in different sizes for our eartips - https://bose.life/2FRPfOl. We hope you have a great day!

      Best Regards,

      Jesse - Bose Support bose

  • Rated 5 out of 5 stars

    Just OK

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Bose I just wish they stayed in better. Even with the smaller ear pieces don’t help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be smaller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two true wireless earphones, a Bose, a jabra one. Kept the jab TA for its smaller ear pieces

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for husband

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item worth the price .. second pair the first was stolen .. will continue to buy does the job ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use, and they are easy to use. Waiting for the New model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, easy to use and they are Bose. I used them very frequently with many outside activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be longer. Buttons a little difficult for big fingers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They great, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great earphones. But there’s bit lag for video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about these earbuds is the GPS tracker inside of them. You still get the Bose quality you're looking for!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews about the lag while watching videos and I wanted to believe that mine would be an exception, but unfortunately they weren't. They were really good when I was just listening to music, but I watch a lot of Netflix during cardio and I knew I wouldn't be able to forgive the sound delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for workout. Only problem is that my ears tend to get a bit oily by the end of that day and they slide out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boss alway have a very good product.easy to connect,fast connect too.well I will say Boss is the best product.I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are an outstanding product designed engineered for all gym goers.

    I would recommend this to a friend