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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 9,161 reviews
  • Rated 5 out of 5 stars

    Best earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things are awesome the battery lasts all day they sound amazing and I haven't had any trouble with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for GYM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity when it comes to listening to my music. Only downfall is the phone calls aren't that clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product, I got it for a friend & he loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good brand is good but they are heavy on the ears and I couldn’t get it to make them work both together at the same time, charger wasn’t charge equally and are very pricy so I return them

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Guerraal2902,

      Thanks for the review of the SoundSport Free wireless headphones. We're sorry that they did not work out for you. We appreciate hearing your feedback. Just so you know, if you ever need assistance with our products in the future, please check out our support page where you may find helpful articles and troubleshooting tips: https://bose.life/2v8YQJ0

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 3 out of 5 stars

    Good but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cord is a typical Bose charging cord in which it breaks making the charging case useless. This happened also to a Bose speaker of mine. It’s not a universal cord so you have to go through Bose for a replacement. Such a hassle. Stick with Apple AirPods instead.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there,
      I'm sorry to hear that you are experiencing some charging issues with your SoundSport Free earphone cable.
      Have you tried reaching out to our team? We'd be more than happy to help you. You can contact us using the tab on our website. Furthermore, the charging cable is a generic micro USB cable which is available in most electrical stores.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No volume controls. Must turn off Bluetooth on one device to use your second device. Phone calls only in one earbud. The sound quality is excellent. Returned the buds because they failed.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Andy, Thank you for taking the time to review our product. I'm sorry to hear that the earphones were not what you were expecting. At Bose, we pride ourselves on developing products that would please most of our customers. We understand that this may not be what on individual is looking for. Good luck in finding a set of headphones better suited to your needs. Have a great day! Kindest, Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    left headphone cuts out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sound great, but left headphone cut out in less than 1 minute into my ride. i looked online and it is not an isolated event. returned them immediately. too bad, as I normally love Bose products.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Yoriley.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear that you enjoyed the headset's sound quality.

      It is concerning to hear about your experience with the SoundSport's Bluetooth connection. The signal flow from the headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. For this reason, it is recommended to keep your device on your right side whenever possible.

      Though it appears that you've chosen to return the headphones, we appreciate your loyalty to Bose, and we hope that you keep us in mind for the future. We are always working to improve our products. Have a great day!

      Jesse - Bose Support Bose

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this great device to my mom.and it’s more than a yr she still have it..she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very great and would recommend it to anyone who else likes it as much as I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earplugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and use to listen and not distract others listening to something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought to replace a previous pair of wired Bose headphones, and they have stellar customer service as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well engineered, but disappointing noise cancellin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well thought out but not noise cancelling like my wired pair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes have to manually re-pair with my samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly satisfied with my purchase! I’ve already recommended this product to a few friends and family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought because air pods were on back order, don’t take in the sauna.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for discretion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These help to be discreet so that they are not too exposed. Not to flashy definitely a recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints. As a life long Bose kind of guy, these fall in line with all their other superior products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for wireless earphones look no further than these! You won't regret it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music Boss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds for working out, running, etc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds to listen to while exercising or traveling, this is a great product!

    I would recommend this to a friend