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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Way too big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I felt so uncomfortable with these things in my ears, when they would stay in, that is! The sound was very good BUT the sound in the left earbud kept intermittently going out. Needless to say I returned them!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Sherell,

      It is great to hear that you loved the sound in your headphones. An update is always recommended to resolve any connection issues. You can update the headphones at http://btu.bose.com. To ensure the most comfortable fit, we would advise trying all of the different size ear tips in the box.

      We hope you would consider Bose again in the future.

      Kind Regards,
      Tori Mae - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Sound is fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is they fall out of your ears while riding bicycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding sounds...great battery capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with Bose wireless headphones. Excellent sounds as generally expected with a Bose product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for listening to your favorite music or even movies without the hassle of a wire getting tangled up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the app is very convenient with the ability to locate the headphones from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. 10/10. User friendly. Would recommend and buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. But i still love my none wireless Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product the only problem I have is when receiving phone calls only right side has sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that you can depend on without worrying about replacing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, but connecting is difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound is great and the earbuds work reasonably well for running, I usually need to make my device forget the earbuds and repair each time. Otherwise the left earbud doesn't turn on. Also, they are a bit "klunky" so they have a tendency to become dislodged during running.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Naluboy,

      We thank you for providing your review of the SoundSport Free wireless headphones. We're happy you're enjoying the sound quality. However, we noticed that you're running into some trouble connecting them and apologize for any inconvenience that was caused. Please make sure the headphones are fully charged before each use. You may also clear the pairing list from the headphones and your Bluetooth devices and try to re-pair. Many times refreshing the Bluetooth connection can resolve connectivity issues.

      If you need our help, please feel free to visit our online support page by clicking here: https://bose.life/2v8YQJ0

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 3 out of 5 stars

    Good not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several iterations of Bose headphones and these are my least favorite. The sound quality is ok, hard to get the volume and levels correct with my phone. Also, they feel a little clunky in my ear, I’ve knocked the out several times as the fit is a little cumbersome.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for your sharing your review of our SoundSport Free headphones!
      We're sorry to hear that you are dissatisfied with these headphones. We would recommend with regards to the fit that you try the different sizes of StayHear+ Ear-tips for each of your ears to maximise the comfort and fit of the product, reducing the chances of this coming loose.
      As far as the volume levels are concerned, we would recommend using the balance levels with your device to find a level you're happy with, and if you feel that your product is under-performing, that you reach out to Bose support for further assistance.
      Thank you for your time, and have a nice day! bose

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I would buy some for my kids when they become responsible enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for a special person and I did a great job! Thanks Best Buy and Bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose --- it is the only speakers I care to use at home or as earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool nuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember buying these at all, idk why this is here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds and Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these ears buds was above average, but the size of them, oh my. These things are gianormous. I wished I had bought a pair of ear buds connected together with a wire. At least that way it might look like you had on a necklace instead of wearing some super sized hearing aid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend he loves them works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - SoundSport Free Wireless Headphones -

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - SoundSport Free Wireless Headphones - Bose - SoundSport Free Wireless Headphones -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones are great,!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless headphones are a great product. Have enjoyed having them. I would definitely buy then again.

    I would recommend this to a friend