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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 9,161 reviews
  • Rated 4 out of 5 stars

    They're good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out in the gym, ok for running..

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Unreliable and subpar sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay connected from one day to the next. Must re-pair the Bluetooth every time I use them. They disconnect during my workouts. One will connect and the other will not at times. Can be on the charger for 8 hours and will say only 80% charged. The sound is not that great. They cannot stand much heat at all, and in Texas that is not useful. I am very unhappy with this purchase. The only reason they have not gone back to the store is because I cannot find the box. Stay away from these! A complete waste of $200. I will be buying beats again soon.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi PrudentTechie,

      Thank you for taking the time to review our SoundSport Free headphones, we are so sorry to hear that you are unhappy with the headphones. We would advise ensuring that the firmware is up to date on the headphones and that you are using a Bose approved charger to charge the headphones.

      If you are still having issues after that I would recommend reaching out to your local customer support centre and exploring the service options for your headphones.

      Thank you again for taking the time to review our products.

      Kind Regards,
      Vicky W - Bose Technical Support bose

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and comfort. Love them. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it’s a bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift for my son and he loves it. great audio quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast service, easy transfer. easy to use, very informative start up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most reviews were correct.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I have had Bose in the past and wanted completelywireless. Sound was typical of Bose. They didn’t fit my ears comfortably. Like other reviews I’ve seen the left ear piece would drop or disconnect from the right one. I did return them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Retinaman. Thank you for sharing your review of the SoundSport Free wireless headphones. We're sorry to hear that they didn't work out for you, but certainly appreciate you taking the time to try them out and share your feedback. Have a great day! Best Regards, Greg - Bose Support Bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can wear them without worrying about the cord on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. It got delivered on time. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose headphones are great and provide all the qualities stated in description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the BOSE peoducts. I carry this to the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these things!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these on a recent flight and worked great. No complaints using with phone either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this while jogging in the neighborhood. Very nice design and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s Bose, I don’t think I have to say anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and easy to control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the sound and ease of use. The charging case is also a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These ear buds are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these so I could exercise without a cord attached to my phone. Could not be happier

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great…for six months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great! For 6 months… Then the battery case stopped holding charge. When the buds can’t rely on the case, they will charge will the case hardwired, but it will only hold for an hour or so before they start to die. Called Bose for a warranty replacement & apparently 3 months is the actual warranty replacement timeframe?! What happened to a year? Sad that these ended up being like this as I really liked them when I bought them. Bye bye Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved mine, lent them out and ended giving them away and buying another pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. My only issue were they were way to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I had to return one pair because I got another pair for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and nice gift for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is perfect and it fits just right. It was the perfect gift for mi wife

    I would recommend this to a friend