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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 9,161 reviews
  • Rated 5 out of 5 stars

    Bose delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose has great sound. My daughter loves these.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Too big and too much interference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protrudes from your ear , but most importantly the left earbuds keep disconnecting from the right when walking around downtown. Had to return the product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is one of the best, I will buy it again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson living up to its' reputation. Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson is light and cleans well. Love it... ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them ghhdddgvdf hg t dd h b ff ghugftfghn gfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device everyone should have it .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I’m use to from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really shocked that these preformed as poorly as they did. I own a lot of Apple products but also own two other Bose products and they’re sound quality is phenomenal. That’s why I chose these over Apple earbuds. They have oddly shaped silicone inserts that have a wing that is either too big or the step down size is too small. They have okay sound but other cheaper sound just as good. They are bulky and uncomfortable In your ears for extended periods of time. I gave them tow weeks and returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it. Get AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year, the battery life is pretty bad. Also, a lot of connectivity issues with the Bluetooth. Pretty ugly and stick out a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Neat product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: comfortable, stay tips really do keep the buds in place, nice sound Cons: there is a lag when watching computer video - similar to other bluetooth products though, can only hear through R ear bud when taking calls, somewhat protruding from the ear These are cool buds, but I think our demands for this kind of tech has surpassed what is deliverable at the moment. Good for gym music and just casual walking around, and that's about it for now. I wouldn't throw away your go to Bose noise-cancelling wired headsets for phone calls or the plane as these buds don't noise-cancel. Would love to see these wireless buds be able to take phone calls in stereo as well as offer a noise cancelling version.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Thanks for the review. We’ve heard from some customers who are experiencing audio synchronization delays while watching videos.  We know truly wireless headphones are subject to some latency between audio and video, but the feedback we’ve received indicated the product wasn’t performing how we expected.

      A SoundSport Free software update is now available to improve audio-video synchronization for most customers and use situations.  You can download the new software wirelessly through the Bose Connect app or by visiting btu.bose.com on your computer.  This update will benefit customers with Bluetooth devices that fully support Audio Video Distribution Transport Protocol (AVDTP) version 1.3 or later.  We have confirmed Apple iPhones and iPads use this protocol and we continue to evaluate other popular Bluetooth devices.  Audio-video synchronization may also vary depending on the mobile app being viewed (e.g. Netflix, YouTube).  We encourage customers to use the most recent software for your mobile apps, Bluetooth devices, and Bose headphones.   

      If you have any questions or concerns, we encourage you to contact us directly at our Customer Support Line at 1-800-379-2073. We're open Mon-Fri, 9 AM to 8 PM. Or you can follow us on Twitter @BoseService. Bose

  • Rated 5 out of 5 stars

    best ear pods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I would recommend buying this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent pairing w/Zumo 590 & our iphones!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I use them more then I thought I would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. First ever wirless headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Sound Quality Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. But unfortunately with time your ears start to hurt And when you take a call only one earbud works. They do look a bit bulky On your ears also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve kept these but ended up returning because of a single major flaw. In call quality was only from right ear. Unsatisfied- cmon Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi,
      Thanks for the review of the SoundSport Free headphones.This is a technical limitation of the Truly Wireless Technology that we utilized for the SoundSport Free headphones where the master (right) earbud cannot send call audio to the left earbud.This is typical of this technology and there are several other benefits to using this, such as comfort, fit, and unrivaled sound quality, as well as convenience. We understand that you returned the product, but if you ever need help with a Bose product in the future feel free to reach out to your local support team. For contact information, please visit https://bose.life/2qwENj4. Select your country, scroll down until you see "Contact Us."
      Regards
      Tony G - Bose Support bose

  • Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I commute to work on a train and these are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product nice looking and good portable item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeps my husband occupied for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Heavy but great sounds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy but produces great sound I use them to run last long time easy to charge and great case to charge and store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and good price good costumer service

    I would recommend this to a friend