Customer Ratings & Reviews
- Model:
- 774373-0010
- SKU:
- 5876110
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
Too much money for quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds are good but occasionally lose signal on the left ear bud. I have to turn buds off then back on in order for the left bud to work again.
No, I would not recommend this to a friendBose soundsport
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of Bose products but these headphones are below standard. The lack of noise cancelation is truly a problem.
No, I would not recommend this to a friendToo bulky for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll will try to exchange for lighter ones, hopefully BestBuy will honor tge exchange request as I’m past 15 days if purchase.
No, I would not recommend this to a friendEars sore, battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great learned about BOSE while in Germany. After being inserted in your ear for the allotted time of being charged some pain occurs.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi BversusB,
Thanks for reviewing your SoundSport Free wireless headphones. I am glad to hear that you are enjoying the sound quality of the headphones, however I am sorry to hear that they aren't very comfortable for your ears. I would highly recommend that you ensure that you are using the corrected sized Stayhear+ tips to ensure the best fit.
Kind Regards,
Hector B - Bose Customer Support
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When these work they are great. Had them for a year & one month & the left side stopped working. I suggest buying the two year warranty!
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality could be better but ear placement is quite comfortable and the customer service is good. Knock on wood, I don't need to return this
I would recommend this to a friendBrand response from Bose
Posted .Hi Peanut, thank you for taking the time to review our product. I'm glad to hear that you like the fit of the earphones! I'm sorry to hear the sound quality is not what you were expecting. I would recommend making sure the earphones are up to date with the latest firmware. Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist.
To much mass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave them a try, even though the reviews warned me. They noticeably heavier then the competition. Returned them the same day.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Did not stay in ear canal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was great they weren't any of the adapters that first my ear. Ultimately I returned them
No, I would not recommend this to a friend Great Name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to these but unfortunately they’re too big and bulky and the music sounds like there’s too much bass and not enough treble.
No, I would not recommend this to a friendHurt my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was good but after wearing them for a little my ear started to hurt like they didnt it correctly. i actually returned them.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried them for three days, could not get use to the size and weight of the ear buds. The sound was good
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, there. Thank you for your review of the SoundSport Free wireless headphones. We're sorry to hear that they didn't work out for you. We may suggest a different model headphone such as our SoundSport Wireless headphones or SoundSport Pulse wireless headphones. We certainly appreciate your feedback and hope you have a great day! Ashley - Bose Support
- Cons mentioned:Connection
Same not ready for prime time Bose garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this product but instead was met with another garbage Bose product trying to keep up with the times and not ready for release. These headphones actually look dumb hanging outside the ear almost like a growth and never stay connected and actually are too pricey for the amount of sound they actually put out. Save your cash and buy other products that actually work.
No, I would not recommend this to a friend Not as thought!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio level is not as deserved. I have to raise my volume all way maximum to listen my music. They should work on it and minimize its size too.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Samraee,
Thank you for providing your review of the SoundSport Free wireless headphones. We are sorry to hear that they did not quite live up to your expectations. We would recommend that you give us a call so we can take a closer look at that and ensure you're getting the most out of your headphones. Please, also try the headphones with another mobile if possible.
Contact information: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support
Great sound, but would NOT stay in my ears!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried all sizes of the ear plugs, they just were too heavy and bulky and would not stay in my ears while working out.
No, I would not recommend this to a friendGreat earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones. But only down fall is that you need both to function. You can’t have one on and have the other one charging like the AirPods.
I would recommend this to a friendBrand response from Bose
Posted .Hello, xadrizzy. Thank you for sharing your review of the SoundSport Free wireless headphones. It is good to hear that you enjoy them. You are correct, to get stereo audio both headphones are needed as the Bluetooth signal is first processed by the right earbud which is then streamed to the left. However, if you prefer to use a single earbud, you can use just the primary (right) earbud alone. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support
Solid quality but still suffering from lag issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and excellent audio quality. Unfortunately, it still has lag issues on the YouTube app. Works well with Hulu, Netflix and Amazon Prime. Definitely worth purchasing if you don’t watch YouTube. If you do then the audio sync lag is bad even after software update. Since I am a huge YouTube content user, this is a 2 star for me. If lag issues are fixed then I might reconsider again in the future. Till then my trusted airpods are always by my side.
No, I would not recommend this to a friendGo wired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong Bose makes great products but wireless technology still needs time to make it more reliable. Sound cuts in and out. Go wired
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Gofishpro.
Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear that you have enjoyed previous models of our wired headphones, however, it concerns us to learn about the difficulty you've experienced with this product.
With the unique design of the SoundSport Free, the signal flow from your headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. Due to this, we recommend keeping your device on the right side of your body when possible. Please also try clearing your Bluetooth pairing list with the steps here: https://bose.life/2AgwDBb.
If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day! Jesse - Bose Support
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is standard for the earbuds to sound out of one earbud for phone calls, but the left routinely doesn't pick back up after the call.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Excellence As Always
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying, I did not receive these for free. I have owned a pair of QC35's for a little more than a year, which I use daily. I saw that these had dropped $50 so purchased them for $199. I had my eye on them for some time. I prefer over the ear headphones, and I have never liked how any of the in-ear buds fit. After reading reviews of how comfortable they are, I decided to give them a try, because, there are some times when discreet headphone use is better. I am an apple user and have never liked or used their headphones, so this is why I chose the Soundsport Free over the Air Pods. As for pros, as usual the sound quality is superior. They are also comfortable to wear, even though I have only worn them for a few hours at a time. I have never used them until they died. I also like the idea of the charging case. They are also discreet, which is good for work environments, dr offices, or places where you just don't want anyone to know you're listening to your device. I was in a seminar that I had to attend but for about an hour of it, I had one in my ear listening to a documentary. Not a lot of cons but, there is always room for improvement. There is like a 1 second delay when watching video but it is not a deal breaker for me. Another would be, phone calls only play thru the right bud... which is strange to me, because I am used to using the QC35's for calls which play in both ears. I have been taking the left bud out when I use the phone. I am not usually a bud user so, I don't know if this is common. Third, they are pricey... as all Bose products are. The $199 sale made the purchase easier for me. I had 2 weeks to return them, but they are keepers. They are now a part of my daily essentials.
I would recommend this to a friend Not the greatest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Father’s Day for my husband he thought they would have been louder... returned and got beats pro wireless a lot better
No, I would not recommend this to a friend