Customer Ratings & Reviews
- Model:
- 774373-0010
- SKU:
- 5876110
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
Not too bad but wouldn’t buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is not as loud as I would prefer, there are times where the audio goes in and out from one head phone.
No, I would not recommend this to a friendBoise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I luv having my hand free. The only thing I hate is one ran out of batteries you cant wear the other one.
No, I would not recommend this to a friendDesign needs improvement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average sound, no real base. won't stay in my ears. disappointed overall with them.
No, I would not recommend this to a friendUncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to all other products the design of these bose wirefree earphones is really uncomfortable.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Sumj,
Thank you for reviewing our SoundSport Free Wireless Headphones, I am sorry to see that you find the headphones uncomfortable and would highly recommend that you test the other sized Stayhear + tips to ensure that you get the best fit with your headphones!
If you still don't find the headphones very comfortable then please do contact our customer support team via the contact us page here https://bose.life/2XnA0oS and the team will be able to assist you further with this.
Kind Regards,
Hector B - Bose Customer Support
- Pros mentioned:Sound quality
Too bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and Sound but way too cold to be on the ears
No, I would not recommend this to a friend - Cons mentioned:Connection
Disonnected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, the left ear disconencted from rigtht when running.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Gogz,
thank you for taking the time to review our SoundSport Free.
I’m sorry to hear that this product didn't work out for you.
At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs.
Good luck in your search for a product that better suits your needs!
Thank you for your interest in our products.
Have a great day!
Kindest,
Kerri - Bose Technical Support Specialist.
- Pros mentioned:Battery life, Comfort, Sound quality
Superior Quality - You get what you pay for!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superior quality! I have had the bose earbuds for over 5 years. The battery life is still good, the sound is amazing and the comfort and fit in my ears is paramount. When outdoors or in the gym I had experienced issues with other brand ear buds falling out or stip working when I sweat. Not the Bose earbuds! This product is the epitome of quality. 5 years in, its like I just bought them!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Audio Video Delay!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have rated these 5 stars because they sound amazing! But there is a terrible audio/video delay in apps like YouTube while using with my iPhone XS Max. Be warned. If you plan to use these to watch a lot of video, your results will disappoint. And yes I do have the latest firmware.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good only thing is that they don't hold a good charge
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Willwill, I'm sorry to hear that you are experiencing issues with the charge on your SoundSport Free wireless earbuds. You should have up to 5 hours of battery life on these earphones, If you are not getting this, I would recommend reaching out to our team here https://bose.life/1RwxI8E, we would love to see what we can do for you! Thank you for taking the time to review our product! Kindest, Kerri - Bose Customer Service
Lag in anything I do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first purchased these headphones, they were great. After a day I realized that anything I listen to will have about a 1-2 sec lag. Watching a video lagged the audio out of place. Even listening to music, when I press play it takes about 2 seconds to play. I read reviews online and many people have the same issue. Pretty bad product coming from a great audio manufacturer.
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for taking the time to write a review on your SoundSport Free wireless headphones, Ricsos. We're sorry to hear you're experiencing this delay with your SoundSport. We have released firmware that improves audio-video synchronization on devices that support Bluetooth AVDTP Protocol 1.3 or later. Audio-video synchronization may also depend on the app being viewed (e.g. Youtube, etc). We will continue to partner with select app developers to improve these experiences. We encourage you to use the most recent software of your mobile apps, Bluetooth devices, and Bose headphones. We truly appreciate your feedback and we will pass it along to our engineering team. Thank you again, and have a great day. Jesse - Bose Support
- Cons mentioned:Connection
Cutting off sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok, not different or better from other bluetooth cheaper headphones versions. The worst part is that during my walk the left earpiece keep cutting off. I went back to use my Sony headphones. Bose is loosing their touch, not good quality of sound and equipment. Lost money on this one.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Jproano,
Thanks for providing your review of the SoundSport Free wireless headphones. We're sorry you seem to be running into connectivity issues. We're here to try and provide guidance to help you enjoy your headphones more. We recommend that you please check out our troubleshooting articles from our site that can help you: https://bose.life/2yL4lP7
Thanks again,
Mohsin - Bose Support
Bose accessoryy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a Christmas gift for my father and he barely uses as sound quality isn’t great.
No, I would not recommend this to a friendTheir ok but not the greatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the design of them mainly the way they fit in your ears. It doesn’t make sense
No, I would not recommend this to a friendNot great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must’ve had some faulty ones had to return them. Music was only working on one at times.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound for music
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exercise and more good headphones not good for calls
I would recommend this to a friend Doesn't feel Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't a bad product but definitely lacks that Bose touch. I wouldn't recommend this product
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Pavan,
I am sorry to hear that you felt the headphones did not suit your personal lifestyle on this occasion, we hope you choose Bose in the future.
Thank you for taking the time to review the SoundSport Free headphones, we really appreciate your feedback.
Should you need any assistance then please call the customer care team.
Kindest regards,
Zoe - Bose Customer Support
Didn’t like them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up going with the cheaper wireless boss with the wire. I didn’t really like these too much.
No, I would not recommend this to a friend- Cons mentioned:Connection
Sound Good, When they Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay connected to Pixel 2. I've read iPhone has the same problem.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello carchd, thank you for taking the time to write your review on the SoundSport Free headphones. We are sorry to hear about the issue you are experiencing with the connection. There are a few troubleshooting steps we can provide so that you may enjoy your headphones with ease. You may update the firmware of the headphones using our online firmware updater: https://bose.life/2hMBCD5. We also recommend trying a hard reset on your device. If you should need further assistance, we recommend reaching out to our support team in your region. Contact information can be found here: https://bose.life/2JpX9Pz. You'll want to select your location, scroll down and click Contact Us. We hope this helps! Ashley - Bose Support
Shrek Buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big. Ugly. And does not seal like most other in-ear monitors. But, they're not terrible by any stretch of the imagination. They sound fine and the water resistance is great for sweat. If only theyd stay in my ears while running.
No, I would not recommend this to a friendGood sound. Limited ability for calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that only the right earpiece has a microphone. Limited ability for usage.
No, I would not recommend this to a friend