Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 9,161 reviews
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Disappointed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bose to me it’s the best of the best. Great overall sound on their products except this headphones they don’t fit and when I try to make them fit just hurt my ears. I was absolutely sad I gave them to my husband for his birthday and he had the same experience.
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hello lee4nora,
Thank you for providing your review of the SoundSport Free wireless headphones. We are sorry to hear that they did not live up to your expectations. It's important that the earbuds rest comfortably and securely in your ears so that they do not cause any discomfort or pain. We take these types of concerns seriously. Please contact our Bose technical support team so we can discuss further.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these for when cut the lawn and go on walks in the earlyAM. I loved the quality, but.....the sound level sucks. They are not loud what so ever. So if there is background noise, you can still hear it if your wearing these. I would have given 3 stars but the price is the reason why I didn’t.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound but unfortunately it is too big and felt as if they would fall out.
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hello, Ramon. Thank you for sharing your review of the SoundSport Wireless headphones. We're delighted to hear that you enjoy the audio performance. However, we see that the style and comfort did not live up to your expectations. Included with the SoundSport Free wireless headphones are three sizes of our StayHear+ Sport tips that are designed spread contact evenly around the inside of your ear, while the fin conforms naturally to the shape of the upper ridge of your ear. For the best comfort, we suggest trying all three sizes. We thank you for your feedback and interest in our Bose products. Kind regards. Ashley - Bose support
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Disappointed at the battery life
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery life doesn't more than 2 hours, very disappointing.
The headphones are bulky and stick up a lot from the ear,
Overall the sound is great, but the charge doesn't last.
I would not recommend this items to anyone.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Too bulky
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t like the size and thought that it should have noise cancellation for the price.
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hi there, RJone!
Thank you kindly for taking the time to share your thoughts on the SoundSport Free headphones. I'm sorry to hear that the size and lack of noise cancellation disappointed you. We appreciate the feedback and are always looking for ways to improve our user's experiences. If you ever need help with anything, please feel free to reach out, you can use this link. http://bose.life/2zw8UMT Just select your country and scroll down to where you see "contact us". I hope that you enjoy your day and please take care, Shiloh - Bose Support
Rated 3 out of 5 stars
convenient
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not soundproof. People can still hear my background noise.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Haven't quite figured them out,
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pairing was difficult and answering calls doesn't always work.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is not as clean and clear as expected. Bluetooth cuts out.
I would recommend this to a friend
Rated 2 out of 5 stars
Too large, not good for activities
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these with high hopes, imagining myself on long runs, but quickly realized upon using them that they were so large, that the sound was distorted by the up and down movements of the headphones themselves. They are just too big to really be effective at this point.
No, I would not recommend this to a friend
Cons mentioned:
Connection
Rated 1 out of 5 stars
Great for running
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want a mediocre pair of wireless earbuds these are for you. Great for music.. crappy for FaceTime as well as other apps... these seem to disconnect whenever they want. Would only recommend for running with music everything else sucks
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not so great and has issues when used in downtown with lot of signal interference
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hello PulsatingTaurus, thank you for taking the time to share your feedback. I would recommend making sure that your firmware is up to date. You can find some troubleshooting information and update instructions on the support page here, https://bose.life/2lHZNWs. If you need further assistance you can always contact our support team. Thanks again for your review, have a great day!
Best Regards,
Greg - Bose Support
Rated 3 out of 5 stars
Ok for the gym
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great but they cut in and out will working out but that there no wires
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
I would recommend this to a friend
Brand response from Bose
Posted .
Hello 206899. Thank you for your review of the SoundSport Free wireless headphones. We are glad to hear that you are enjoying them. To minimize potential interference we recommend keeping your source line of sight to the right earbud which receives the signal before passing it to the left side. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support
Rated 3 out of 5 stars
Ear Buds
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not enjoy these ear buds. They did not work well for me.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friend
Rated 3 out of 5 stars
SO SO
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The left ear bud goes in and out randomly. will be seeing the squad about it.
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hello there,
Thanks for the review of the SoundSport Free wireless headphones. We're sorry to hear about the trouble you're experiencing.That is not expected behavior. If we can be of any assistance, please feel free to reach out to us on our Community at any time - https://community.bose.com/
Thank you again,
Mohsin - Bose Support
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Small ear problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a small ear and THESE THINGS HURT! I had to return them because after 1 hour of having them in it would hurt my ear soooo bad! Not worth it even though the sounds quality was good
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hi,
We appreciate your feedback on the SoundSport Free. Were glad you enjoyed the sound quality! Hopefully you can find a product of ours that feels comfortable for you!
Kind Regards,
Brandon_C - Bose Technical Support
Pros mentioned:
Battery life, Fit
Rated 5 out of 5 stars
Powerful and portable ear buds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bose came up with another great experience with the SoundSport Free headphones. I love that I could pop open the charging case, pull out the earbuds, and they would power and pair with my phone right away. When I was done listening, I could just put them back in the charging case, feel them seat into place thanks to the built in magnets and power off.
Setup was simple with the Bose Connect app on my iPhone. I was able to quickly pair the earbuds to my phone and get to playing music. The app guided me through pairing and naming the earbuds, and it even contained a step where it would cycle through random fun names for the ear buds if you don’t want to stick to the default device name. The app also provides you with a product tour feature on how to use the various buttons on the ear buds as well as provides you with a method to receive any firmware updates Bose my push out. Also, if the thought of losing these ear buds crossed your mind, the Connect app can help alleviate that fear. With the “Find My Buds” feature enabled, you can view the last known location of the earbuds, both left and right separately, on a map. If you get close enough to pair to them but still need help finding them, you can trigger a sound. It makes the selected earbud play a sound that slowly increases in volume and was easily audible from a few feet away.
The earbuds performed well in a variety of settings. I took them to work to help drown out the sounds of coworkers in the open floor plan I have at work. The earbuds put out a lot of volume. I was able to comfortably listen to music at about 50% volume. I also wore them on several walks and runs with my dog as well as while mowing the grass. I was able to clearly hear music as well as audio podcasts in multiple environments. As well as providing great quality audio and volume, they also fit well in my ears. The provided tips fit securely in place. I never felt like the ear buds were loose or going to fall out of my ears, even while I was sweating. If the default size doesn’t work, they also come with tips a size up and down to swap out. The right earbud has the primary controls. There is a volume up and down button and a middle button to control the audio (press to play/pause, double press to skip to the next track).
The battery life was pretty good. I fully charged the charging case using the included USB cable and took these to work. I was able to use them for a few hours a day for over a week before the charging case was depleted. At that point, the earbuds were still charged and good for several more hours. It was a good feeling to pull these out of the case and hear the Bose voice say “battery 100 percent” each time. The case has 5 LEDs on the front to indicate the relative charge remaining, and the ear buds sync with the app as well as iOS to communicate their remaining battery life.
Overall, this is a very good set of earbuds with which I’m very pleased.
I would recommend this to a friend
Cons mentioned:
Connection
Rated 1 out of 5 stars
Not for use with apple watch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought to enjoy with my new Apple Watch. Disappointed to find out only the right ear would play sound when connected to the watch. They both work with the phone both work. But who wants to carry the phone when the are running.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friend
Brand response from Bose
Posted .
Hi Not4running,
Thanks for purchasing and leaving a review on our SoundSport Free wireless headphones. I am so sorry to hear that you experienced some strange audio issues with the headphones and would love to recommend that you check out the steps listed here https://bose.life/2nMSqyd to help you resolve this.
If you are still unable to use the headphones with your Apple Watch then please do reach out to our customer support team via the methods that are listed here https://bose.life/2XnA0oS.
Kind Regards, Hector B - Bose Customer Support
Rated 3 out of 5 stars
This ear piece did not work out.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This ear piece did not work out for my husband it just bothered his ear.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
I would recommend this to a friend
Rated 3 out of 5 stars
Its ok
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These ear buds are good. But when I would run they would fall out. Bgg
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Too expensive for quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To difficult to use. Now needs firmware I don't know how to install.