Customer Ratings & Reviews
- Model:
- 774373-0010
- SKU:
- 5876110
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones had a delay and is annoying watch videos with sound delay.
No, I would not recommend this to a friendconvenient but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months had to applied warranty purchased for exchange...
I would recommend this to a friendBrand response from Bose
Posted .Hello SuzFrnShff,
Thank you for leaving your review of the SoundSport Free wireless headphones.
I am sorry to hear you had to exchange the headphones. I hope you were looked after in a quick and adequate manner. If you need any further support, please do not hesitate to reach out again.
Kind regards,
Jeff G - Bose Customer Support
Bose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok but I returned and got AirPods instead way better
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Fit
Comfortable and Stay In Place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for comfortable and wireless headphones for a while to use for outdoor running and just overall exercise at the gym. I wasn't really sure what to expect because at first glance they seem clunky and look like that would fall out with one shake of the head. I was pleasantly surprised by how well these stayed in place. It takes a bit to get used to how to exactly put them in place, but it's not difficult. They have great sound and even fit comfortably in my tiny ears. I actually like that they aren't tiny because any smaller and I would be afraid of losing them easily. They come with spare ear tips which are a nice touch especially if you want to share them or if one falls off. What I find so awesome about these headphones is that cool little carrying case/charger. It is so convenient that the same place you store them in, also doubles as its charging case. I think these are great for not only athletes but even just for travel. These are PERFECT for a carry-on bag. I have also used them with my smart-tv and it was very simple to connect and enjoy TV without bothering anyone in my house. Being bose, you can imagine these are sound-canceling and have gorgeous sound quality. The only downside I saw was that a friend sitting next to me told me they could hear my music which is something that makes me a bit self-conscious. It isn't too bad, but it is something you should be aware of when buying these. Overall, I greatly recommend them!.
I would recommend this to a friend Average sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok but could be improved significantly for the price.
No, I would not recommend this to a friendSound was great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but the connection was awful for Android and Apple
No, I would not recommend this to a friendClear sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged product for headphones, couldn’t keep buds in my ear canal
No, I would not recommend this to a friendNot as good after 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very good! After 18 months of use, battery life reduces from 5 hours to half an hour, very disappointed with that. They need to improve the battery life if they want to have long time customers on this product. I am trashing these by now.
No, I would not recommend this to a friendBose failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with product. Can't walk away from phone before you lose sound.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're sorry to hear you're experiencing difficulty with the headset's Bluetooth range. This sounds frustrating, and we'd like to help.
The SoundSport Free is engineered to provide a wireless range of about 30 feet from your device. Walls, appliances like microwaves, and other wireless products can occasionally cause interference. For the best assistance, we would recommend contacting our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!
Jesse - Bose Support
Sound system wise satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too big but the sound system is very good..
I would recommend this to a friendOk sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was any ok sound not the best but they are so big to wear on your ears.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi MOrozco94,
Thank you for providing your review of the SoundSport Free wireless headphones. We are sorry to hear that they did not quite live up to your expectations. Should you need any assistance with your headphones, please do not hesitate to reach out to us! Contact information is listed here: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support
Verdict Still Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these because they were highly recommended to me by a friend who uses them. For me they won’t stay in my ear and I am afraid they will fall out when I run or workout. Also, they only connect to my phone sometime and seem like they are always on so the power drains pretty fast.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a very good product,i didnt find any issues with it till now.
I would recommend this to a friendBrand response from Bose
Posted .Thank you for taking the time to review our SoundSport Free headphones!
We're glad to hear that you like our product, and sorry to hear that you started experiencing issues with this.
If you ever start experiencing issues with a Bose product and would like assistance, please reach out to the Bose support in your country/region so we can look into this and help you!
We look forward to hearing from you.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left ear continued to pop in and out. Caused me to lose my balance
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Roninfreddy,
Thanks for taking the time to write this review. I am sorry that the SoundSport Free has not lived up to your expectations. Regarding the connection issue, we suggest updating the firmware using a computer our online updater - https://bose.life/2LYNuy8 . Also, for optimal audio performance, it essential you choose the correct size StayHear+ Sports tip.
Have a great day!
Tony G - Bose Support
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly drop connection. I had hoped by the price that they could be heard over my motorcycle, not the case. The "noise canceling" tips hurt my ears and there is no other options. I've had them for a year and I wish I could trade them for in ear headphones.
No, I would not recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately they do not stay in my ear while spinning.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones about 3 weeks ago.they lose connection with my phone which is an iPhone 8+. I have used them about 10 times and when I charge them up and use them I am told I have only 80% battery not good at all for what I paid for these and knowing the Bose brand really sad I bought them.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Darkknite.
Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're sorry to hear you're experiencing difficulty with your Bluetooth connection and battery. We would first recommend resetting the connection between your SoundSport and iPhone with the steps at the bottom of this page: https://bose.life/2AgwDBb.
If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day. Jesse - Bose Support
Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones stopped working after two days do not buy
I would recommend this to a friendBrand response from Bose
Posted .Hello,
This certainly should not have happened and we'd love to learn more. Please do not hesitate to get in touch with us by visiting the Bose website's contact page.
Kind regards,
Jeff - Bose Customer Support
not great at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not good bluetooth conection, get rhe sound break when listen music
No, I would not recommend this to a friendTo big, hang out of my ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not fit well in my ears. Fill as it will fall out.
No, I would not recommend this to a friend
