Customer Ratings & Reviews
- Model:
- 774373-0010
- SKU:
- 5876110
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to pair, loses connection, not comfortable, bad sound quality.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello.
Thank you kindly for your review of the SoundSport Free wireless headphones. We're sorry to hear that your experience has not been ideal.
We suggest updating the firmware of the headphones using our online updater https://bose.life/2LYNuy8. If additional help is needed, we encourage you to reach out to our Support https://bose.life/2JpX9Pz.
Kind regards,
Ashley - Bose Support
Falls out ear
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have enough time with it. Biggest take away is, in all ear sizes, too heavy and falls.
No, I would not recommend this to a friendNOT AMAZING
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really disappointed in the sound quality these produced. I actually returned.
No, I would not recommend this to a friendBose wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like them. They were to bulky and weird looking. I guess it would be ok if I was on a spaceship
No, I would not recommend this to a friendAirpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product but sometimes the device would not want to charge
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Wireless convenience with amazing Bose sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose wireless headphones are really nice. The convenience of wireless headphones with the amazing Bose sound you would expect. Calls are clear and they are very easy to use. The charging holder is sleek. While these are a little bigger that some of the other well known wireless earbud, they are very lightweight, sit nicely in place, and don’t fall out. I was worried about the size, but once I put them in, it became clear that Bose cracked the code on that one. I highly recommend these if you want great sound while working out, walking, working around the house, etc.
I would recommend this to a friend Disappointing for the brand :(
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound tends to fade away. Sadly, I purchased two of them for my children as gifts
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! Thanks for choosing Bose for your children. Let's resolve your sound issue using the steps here https://bose.life/319rR8j.
Tori Mae - Bose Customer Support
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky. Sound is not great. Certainly not the best for working out. Not enough bang for the buck
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Nita999, Thank you for taking the time to review our product. I'm sorry to hear that the system was not what you were expecting. At Bose, we pride ourselves on developing products that would please most of our customers. We understand that this may not be what on individual is looking for. Good Luck in your search for a product that better suits your needs! Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist.
- Cons mentioned:Connection
Absolute trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase, doa. One earbud loses connectivity constantly.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Fadedrobin27,
Thanks for providing a review of the SoundSport Free wireless headphones. We're sorry for the experience you're having! We want you to be satisfied with your purchase.
Please visit our support page for further assistance: https://bose.life/2v8YQJ0
Thanks again,
Mohsin - Bose Support
It’s not suitable for the purpose that I would lik
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is problem with one of the products. I had to return because of the interference.
No, I would not recommend this to a friendNo worth the dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though they were going to be the best and they weren’t pretty much doesn’t let you put them loud
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connection
Still wanting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give these a 5 star rating. It’s juat that I returned my SoundSport Wireless in order to get these truly wireless ones. I have had these SoundSport Free buds for about 4 days now. Pros: super duper good sound quality. 80% better sounds than the Dre. Beats earbuds!. You can watch videos with these, audio visual syncing has been fixed. Cons: Connecticity. It’s sad to feel like taking these for a spin is a risk. I tried running with my woolen hat over my ears and the connection between the 2 buds went in and out. I took my hat off in cold morning air it went back to more stable. But more stable meant turning my head to one side would cut the connection for a second. It felt like running with eggs on your head and trying to maintain a delicate balance. I would like to return these but I’m torn. What other options sound as good as these guys? Sadly I would not yet recommend these to a friend. Aaaaaaah, they sound so good though! I can’t wait for generation 2, and am considering returning these and waiting it out. Aaaaaaaaaah!
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for the review of your SoundSport Free headset. We understand that you had issues with connectivity. We recommend that you try clearing the Bluetooth paired device list from the headset and your source device and re-establish the Bluetooth connection. Here's a link to our support page with some more helpful tips: http://bose.life/2zKQ2wk. Please feel free to contact us at 1800-379-2073. We're open Mon-Fri, 9 AM to 8 PM EST.
- Cons mentioned:Connection
poor connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to poor connectivity I returned these within a day
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey mcal054,
Thanks for providing a review of the SoundSport Free wireless headphones. Sorry for the experience you had. If you ever need assistance with any of our products in the future, we're here to help! Please contact our technical support team by visiting here: https://bose.life/2v8YQJ0
Thanks again,
Mohsin - Bose Support
Doesn't hold a charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but the battery life is bad. Many times only the right bud syncs with the tv
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these. I could never get them to connect.
No, I would not recommend this to a friendGood sound kept loosing connection. Returned back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never have trouble with my Beats. Going to wait for beats to come out with their version.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, there.
Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear you enjoyed the earphones' sound quality, but we're sorry to hear about the difficulty you experienced with your Bluetooth connection.
Though it appears that you have chosen to return the SoundSport, we hope that you keep Bose in mind for the future. We are constantly working to improve our products, and your feedback is greatly appreciated. Thank you, and have a great day.
Jesse - Bose Support
Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these ear buds. They just didn’t work for me.
No, I would not recommend this to a friendMy right ear phone works perfect. Left one not so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with the left ear bud. Doesn't Always work even though fully charged
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Excellent Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my Bose SoundSport Free headphones about 4 weeks ago. I have enjoyed using them while working out, walking to class and studying. I mainly wanted the headphones for working out purposes because I always find the wire of other headphones is in my way or gets tangled in my hair. For working out, I was worried about them falling out of my ear and losing them since there is no wire. I was able to switch the ear piece to a smaller size that came with my headphones so they fit perfectly in my ear. I have not had any trouble with the headphones falling out of my ear. The sound is incredible and the headphones block out the sounds around you which is great while I am studying. Also, the case the headphones come in is very compact and great for charging the headphones on the go. I never worry that they will be dead. The design of the headphones is very sleek, a lot of times people do not realize I even have them in. My favorite feature is the App that comes in with the headphones. You are able to track your ear buds if you were to ever lose them which is a great since there is no wire to the headphones. I would most definitely recommend these headphones to anyone that is looking for wireless headphones!!
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For bose product, I’m disappointed. Left ear would constantly stop and malfunction.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Cetapia7. We thank you for taking the time to write your review on the SoundSport Free wireless headphones. We are sorry to hear that you are experiencing an issue with the connectivity. We recommend updating the firmware of the headphones using the Bose Connect app or online firmware updater. If further assistance is needed we encourage you, please reach out to our support in your region. https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. Best regards. Ashley - Bose
