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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sound no wires, bluetooth and phone work great! I work with my hands so its easier to answer calls. recommended to those who love their music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lightweight, they stay on easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very lightweight, stay on very easily, sound is very loud and clear. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Value, value, value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound, can't go wrong with Bose, great feeling in my ears, the app es easy to use, Excellent quality and value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to have the worst luck with earbuds but not these. They have been fantastic. The sound is amazing and they fit my ear well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Sound but Didn't Fit Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after looking at the Beats Pro. These were touted to sound just as good if not better. I have returned these and bought the Beats. When these were inserted and were "just right" in my ear no problem, but it would take me 2,3,4 minutes sometimes to get them perfect. If not they would fall out. When they are in you look like Shrek they way they stick out of your ears. BTW in my opinion the Beats are slightly better sounding.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    They're Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work. That is most important. While you can use the right bud independently from the left, you cannot use the left without the right. I have had some glitches where it announces to me that it is connected to a device that is powered off and across town. Also, the time between taking a bud out of the case and it connecting is long, although if you are receiving a call while doing so, it automatically answers the call once connected, which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent wire free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is pretty good. Sizing is a little big. Wire free & wireless is nice. Battery is selectively on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of getting my Bose wired headphones caught on the gym equipment; so, once the wireless went on sale I decided to upgrade and purchase a pair. It was hard to decide on which color to buy so I purchased them in my favorite. They do come in purple but Best Buy didn’t have them in that color yet. They are pricey but worth it if you buy them on sale. Bose headphones always give you the perfect sound. I’ve tried other brands but sound quality can’t compare. They are easy to set up and you can charge them in the case they come in. My only complain is that they are bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good with a caution for Youtube users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like nearly everything about these. Great sound, comfort and build quality. They do stick out of ones ears more than most earbuds but, that didn’t bother me. The deal breaker for me was severe audio lag while watching YouTube. I watch a lot of YouTube. Netflix and Amazon prime video was pretty good. I would recommend them to anyone with the caveat regarding audio lag.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Jimbo. Thank you for sharing your review of the SoundSport Free wireless headphones. There is generally a slight delay with Bluetooth audio which can be noticeable with video sources. This can differ between apps/sources, though the delay may be more apparent with the SoundSport Free due to the true wireless technology.We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong without Bose. Sounds great and the fit is some of the best around. After trying others and keeped the Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sound but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work out earphone. Produce great sound quality. It produce clear/crisp sound and has decent bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality, I've owned the Jabra elite and the Samsung Icon X (2018)wireless earbuds... The Bose offer superior sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in ear sound and easy to use and charge. Stay in ear while running and lifting weights, best workout wireless I have used. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and dependability that you expect from Bose. These have not disappointed, and I don't expect them to. Easy to wear and comfortable. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint. The sound is clear and in stereo. The battery is great, both in the case and out. I do not regret spending the extra money for them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, these fit snug for runs and workouts! I’ve tried other brands but they don’t match the bose sound quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the connectivity issues, plus its too bulky to keep in your ear. On top of that the the buttons are so hard to press it takes out the whole thing outta your ear. Sound quality is good but noise cancalation is not working as good as other bose products.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello. Thank you for reviewing the SoundSport Free wireless headphones. We're happy to hear that you enjoy the audio quality! The SoundSport Free wireless headphones were not engineered to provide active noise cancellation. These headphones were designed to maximize the strength and reliability of a wireless signal. However, all truly wireless headphones have limitations and SoundSport Free is no exception. You may experience audio dropouts in one or both earbuds based on select listening conditions. Here are potential solutions to help mitigate this and help you enjoy them more: http://bose.life/2zKQ2wk. If the issue persists, we want to help! Please give us a call directly. You can find your local contact info here: http://bose.life/2f4nJid. Once you have selected your region, select Support, then scroll down and select Contact Us. Thank you! Brian - Bose Support Bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit nicely in my ear and the sound quality is amazing. The only thing missing for me is the ability to skip a song if I want, right from the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a very comfortable fit. I use them everywhere. I bought them to cut grass and they fit inside the hearing protection with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant argue that the sound is great but I have had nothing but problems with the left bud staying connected and now will not even turn on. Bose would sell me another set at a discount, wow thank you, way to stand by to stand by your product. At the price point you should get more than 18 months out of them. I will be trying a different brand.

    No, I would not recommend this to a friend