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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the SoundSport® Pulse wireless headphones' sound quality, comfort, and fit. Many reviewers rave about the excellent sound quality, while others appreciate the comfortable and secure fit during workouts. The heart rate monitor is also praised for its accuracy.However, some customers find the headphones to be bulky and heavy, and a few mention that the volume could be louder. Additionally, some reviewers feel that the price is too high for the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 672 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Finally Headphones I Enjoy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best wireless headphones that I have found to-date. I was nervous because they looked large upon pulling them out of the package. (I had a cheap bluetooth pair that were about the same size, and ALWAYS fell out of my ears.) I am a runner, and I never once had to readjust these ear pieces as I was running. The sound quality is amazing (as usual with Bose headphones). I found that the heart rate monitor lost my heart rate for the majority of the time, so that didn't seem as functional as some other heart rate monitors on the market. This wasn't a deal-breaker for me though. Battery life was great, and they are extremely easy to use and connect to your phone. Overall, these headphones are the best I have found on the market and would recommend them to all my family and friends.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We love your enthusiasm for the sound quality and the secure fit of these headphones.

      We have a suggestion for the heart rate monitor that may help you. Talking to other customers, we've found that changing sizes with the ear tips can often improve the stability of this feature. It is the left ear phone that does the measuring for your reference. Bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great quality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always impressed with Bose and their product quality and the Soundsport Wireless Pulse Earbuds are no exception. If you are familiar with or are comparing this pair to the Soundsport Wireless Earbuds, these are very similar. The main difference is the "pulse" or heartbeat monitoring capabilities in this set. The earbuds come in a small zippered pouch that has a carabiner clip, a couple different size earbud fittings and charging cord. The set up is fairly easy. Since they work using bluetooth, the linking process was quick and easy. My iphone connected with no problem. There is also a Bose Connect app that correlates with the earbuds. That is where the heart rate shows up and you can control your playlist to help streamline your use. The heart rate monitor is in the left earbud, so if you're looking to see what it is that has to be sitting in your ear correctly. It took a couple adjustments before it gave me a rate. The earbuds are very comfortable, even wearing them for a long time. The sound is great, just like I would expect a Bose product to be. I do not work out regularly, so for me, the heart rate monitoring is not a huge feature, but if you are an avid athlete, I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    So Far So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired the headphones with my iPhone and so far they work great. The fit is comfortable and not bulky on my ear, the sound quality is great and pairing was easy. Battery life and range have been better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for freedom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first and most awesome feature of these earbuds is the freedom that comes from them not being connected to a wire! No bouncing wire while I'm running and no worries about my phone falling or dropping when teathered by the earbud wire! The sound was amazing and the noise canceling feature was the best! I was able to enjoy my music and tune my family's long lists of requests out!! Listening to a live album on these earbuds makes you feel as if you are at the venues watching the artist perform. I feel downright giddy when using these earphones! I have been telling all my friends and family about them and would recommend them to everyone!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not durable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker quality is great, but the plastic keeps on failing if expose to water or high temperature for example in a sauna. I had them replaced 2 by Boss under their 1 year warranty. The charge plug cover breaks off quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good but far from great

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work pretty well, but do not have the same comfortable fit as wired ones. While running or lifting they seemingly always shift to one side, resulting is lesser quality sound in the opposite ear; which does get frustrating. Also, if any sweat gets in your ears, the sound quality does drop, and some popping and/or crackling is evident. If stationary, the headphones do provide good comfort and sound. It's just unfortunate that the main purpose of these headphones is for use when doing physical activities, which is when they perform the worst.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate monitor, Sound quality

    Rated 3 out of 5 stars

    Two major issues and 2.5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say overall I like the concept and when these are working right they are wonderful. However, there are two major issues caused by heavy sweat. I will say I tend to sweat heavily. I have had to return two pair and will return a third today because the earphones gave out. The first issue is that they tend to fall out after a lot of sweat has built up. They will not stay in place. Second, sweat tends to affect these in a major way. I am training for a half marathon and like clockwork around mile 4 the left ear piece starts popping and crackling and eventually they shut off. Eventually they come back on with more crackling. I usually can get 5 or 6 more workouts in after the problem first appears, but they get progressively worse. Thankfully I bought the best buy warranty and will be going on my fourth pair. When they do work the sound quality is very good and heart rate sensor pretty accurate. It did sync up to a couple of running apps as well. I wish I could give it a higher rating, but for me personally I have had a lot of the same issues over and over again. If you are not a heavy sweater I would recommend them. I obviously like them since I'm going on #4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the brand new edition of the Bose Soundsport wireless headset. It is named "pulse" because of the built in heart rate sensor. I have only had this product for one day because it just became available yesterday. My rating is my initial reaction. This headphone is well packaged. contained In the box is the headphone, charging cable spare different sizes ear-wings, instructions and a carrying case. The headphones were pre-charged. I had already downloaded the pulse app to my iPhone so setup was a snap. The on-off switch is on the right earpiece. I held it until the blue pairing light flashed and pairing was completed. The earpieces fit snugly and comfortably in my ear. The silicone ear wings hold the earpieces comfortably in place showing no inclination to dislodge. I turned on some music and was off and running. The sound as with most Bose products is outstanding. These headphones are not sound blocking and for my purposes this is a good safety feature. I could hear oncoming cars as I took a morning walk today. I also tried a phone call and the sound was clear and the person on the other end said my voice was clear. The earpieces are a little larger than their wired counterparts, but not too large. The wire connecting the earpieces has a clip that can be used to secure the wire to your shirt or collar at the back of the neck. . I use a fitness app other than the pulse app and the headphones paired and transmitted heart rate to the app and it appears to be very accurate. As stated I only have a day of experience with this product but my initial reaction is highly favorable.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor, Sound quality

    Rated 5 out of 5 stars

    Great sound quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good pair of headphones for running. When I first tried this pair on, the earbuds wouldn't fit into my ear, luckily, they came with different sizes and the smallest ear piece fit perfectly. I was hesitant when I started running but the ear buds stayed in place the whole time, and the sound quality was excellent. I also liked how I could see my heart rate on the app. Great gift for someone who enjoys working out this holiday season.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones, no more need for a chest strap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 3 different headphones before I found these. The beats hurt my ears, the LG's kept rubbing on my neck, but the Bose Pulse fit just right. They do disconnect and reconnect from the heart rate after doing cardio for 40 minutes, but it's not enough for my apple watch to notice. These earbuds are very light weight, and I barely notice them during my workout. These have quickly moved to my favorite pair of workout headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds EVER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owed many brands of earbuds and regardless of sound, which all turned out to suck now that I have these, they all fall out whenever I walk too long or bend over. It's pretty annoying putting one back in to your ear constantly when you just want to walk, run, clean up or whatever. The sound is AMAZING and being wireless is a super bonus! They have a clip to secure on your shirt to keep them centered. The button to increase and decrease volume also has a center button so you can hit once to pause, 2x to skip a song or 3x to go back when you realize you did want to hear that song after all. No longer have to take your phone out of your pocket, no worries about wires catching on anything, and you seriously will not believe the freaking amazing sound until you own a pair yourself! Super easy to pair and use. My only complaint is they seem to run out of power too soon, but I think that may be just me because once I put them on I don't take them off for hours upon end and then it tells me I need to charge them. On the upside, these things charge back up to 100% SUPER FAST! I have the Bose Q35 which has the same amazing sound and button options, and although I thought those charged fast, these charge SO much faster. Love these buds and you will too when you buy them. If you buy them for a gift for someone they will love you forever too :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these a few weeks ago and haven't been more pleased with workout wireless headphones. They have great sound and are very comfortable. I also have the QC35 headphones and these are on par with them for sound quality. I use these mainly for mountain biking and have had no problem with wind noise. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for active use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very secure when they are in your ears. High movement activities like basketball or running required minimal readjustment throughout the activity. The battery life was never an issue, when charged every couple days. Very good sound quality and cancelation. controls were easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Amazing performance!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for about three weeks now, and for the most part, really enjoying using them for everything from running to weight lifting. At first, I wasn't sure about the fit, as the headphones seemed bulky when I first put them in my ear, but after reviewing the instructions again, I was able to adjust them accordingly; now they fit great and don't slip at all! Overall, they're really comfortable to wear during my workouts. The only thing I was kind of disappointed with was the life of the battery. Though the charging time is fairly quick, I could see this being a problem for someone who wants to use them a lot, but is running a long distance or spending a lot of time in the weight room. It would be really important for those people to make sure the headphones are fully charged before starting their workout! I'd highly recommend these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique Pulse Monitor!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose SoundSport Pulse wireless headphones are what I consider to be a great compliment to my workout routine. I really do love the concept of yet another useful gadget that monitors my heart rate as I exercise. Though, the SoundSport Pulse are not necessarily headphones, rather are earbuds because they fit inside the ear not outside the ear. Pros: wireless/no tangles with a clip in the back to hold it in place, excellent sound quality/great for music and phones calls, convenient storage case and charger, left earbud reads heart beat, and easy to use app. Cons: five hour battery span/too short, earbuds are awkwardly big and takes time to get used to, pulse sensor is overly sensitive at times and regularly needs adjusting. Overall, the Bose quality lives up to my expectations and I use it daily while jogging, listening to music and making/receiving phone call.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    another home run for Bose!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit is great, sound is great, heart monitoring actually works, so much to like about this product! I especially like how they "float" in your ears; fit is really secure, but you dont have to jam them into your ear lobe to stay in place, so is easy to wear these for a long long time.. phone calls sound very nice too, so if you are looking for a great sounding, great fitting stereo in ear headset, definitely give these a shot!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for just about any activity. I'm a long distance runner so when I received these I was thrilled. The crystal clear sound kept me moving through the tough miles. On my off days I tend to walk or lift weights at the gym and these were great for those activities as well. They are small and come with a great carrying case that you can stash in your purse, gym bag, etc. The volume control on the right hand side is easily accessible and very easy to use while moving. The sound is clear and great quality - as with all Bose products I own. My one complaint about these headphones and why they aren't receiving 5 stars is that they are a bit bulky in ear. They stick far out of your ears and can be a little cumbersome to get positioned in correctly when you first put them on. All in all I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a active person these are the first headphones that i have used that are comfortable, do not fall out while exercising. All great sound and excellent bluetooth capability

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds and quality of these headphones. Great battery life. Easy to sync with phone. I will be buying a set for my husband for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better then Beats wireless 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with these, they are so much better overall then anything I've ever had before. I exchange my Beats wireless 3 for these Bose and anyone looking for better quality and more sound would too. You will be happier with these Bose over any other headphones, and if you want to workout with them, you will rock out so much louder too.

    I would recommend this to a friend