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Customer reviews

Rating 4.5 out of 5 stars with 17426 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 17,425 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Bose wired headphones and they have been great. But wires are wearing (5 yrs) and I have ripped the headset wires out too many times. It was time to move on to wireless. First I tried your competitor (b3), based on a recommendation and the fact that battery life was up to 14 hrs and they were on sale. The sound quality of your competitor was horrendous. I had to return those. The Bose sound quality just stands out. I expected good sound quality and comfort and Bose did not disappoint. Good balanced sound (highs/lows) with right the amount of bass, strong but not over powering. Clean discrete vibe which is pleasing to the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Third replacement within in a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so these started out great until I had to replace them 6 months after I purchased them and now I am going to have to replace them again 7 months later. I use them to listen to music for working out and enjoyment and to talk obviously. The Clip broke after 2 months both times, the cover on the volume control has broken again and now the bose logo disk have fallen off. I clean these with a damp cloth after workouts and wipe them with a soft cloth as needed other times just because I like to really take care of my stuff. I've learned from past experiences with other silicon based earphones that keeping them clean helps them last longer. So I don't understand why these are constantly falling apart and breaking down so much. For $150 they should not be doing that especially when the owner maintains them the way that I do. Bummer for me...thank God I purchased the protection plan. Going in to Best buy tomorrow to get another pair different brand.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey DeaDea, sorry to hear you've had so much trouble with your SoundSport wireless headphones. It's certainly not our intention to have them fall apart on you-- especially after such a short time. However, we're glad to receive your feedback and want to get this problem taken care of for you right away. One thing I noticed from your post is the method of cleaning you've been using, which might be the root of the problem. We actually recommend that you clean these with a dry cloth. If deep cleaning is needed, using rubbing alcohol on a cloth or cotton swab is safe and effective for this product. Hopefully moving forward, you'll be able to keep the pair you currently have, no replacements necessary. If you run into similar issues in the future though, please reach out to us directly. We're always here to help : https://www.bose.com/en_us/contact_us.html .

      Rae - Bose Support Bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sounds great but the battery life...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have the quality sound I expect from a Bose product. Music and phone calls are crisp, clear, and the bass is nice. They fit nicely in my ears and stay put for the most part when I am active. I have two complaints about the product after about 6 months of almost daily use. The battery life is meh. I get maybe 7 hours out of them between charges. Also, the clip that is meant to keep your cord in place is always getting caught in my hair. I admit this is not a game changer for me. I will likely buy them again if these fail as they are my favorite earbuds so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight. More comfortable than other wireless earphones I have tried. The sound is wonderful. Very easy to set up and charge. Just needs to have a longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my dad & loved them. Super comfortable, sound canceling, & the sound of the headphones themselves is amazing. Great battery life as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome, the ear buds fit comfortablly in my ears, and they are light weight. The only negative is the short battery life of 5-6 hours before needing to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried so many wireless headphones and these are by far, my fsvorites. I easily paired with my iPhone, iPad and MacBook Pro. Easy and the sound is great. They are not noise canceling, but they truly block a lot of noise. The least bulky of Eng headphones I’ve used for sports!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great ear phones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit great with a wide array of configurations for any ear size. Sweating is no problem as they won’t slip out or be damaged. Sound quality is second to none being a Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Better sporting headphones than other brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked this item a half year ago and compared it with other brands products. In my opinion, I thought it had a good design for gym training as it has a distinctive design with Bluetooth function. Two months ago, I bought this one and used it immediately in the gym. The feeling is incredible since it isolated most noise in the gym even though they are not noise canceling headphones. Also, the Bluetooth function is pretty good. When I played basketball, I can still wear them and put my cell phone at one end of the court. The design of ear bud is another advantage as it does not generate extra noise inside ears (just like Sony nww270).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound, Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an audiophile then you will appreciate these earbuds... Bose is known for great sound and these will not leave you disappointed. So long as you understand the limitation of Bluetooth versus wired headphones. Bluetooth hasn't quite reached the ability to convey the full tonality of wired phones but it's close. Close enough when you're exercising to enjoy the rich bass, clear highs and well developed mid-range. For the money, this is a good set to keep you company on the road or in they gym. And no, I am not employed by Bose. You can find me at work in the clinic or on the road running with my Bose headphones daily. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these Bose headphones!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the 3rd set of headphones I have bought in the past 2 weeks. I started with my dream headphones: Samsung Iconx Buds. They did not work. I had to carry my phone close to my ears for the bluetooth to work. I wanted a quality wireless bluetooth product. The Bose worked well and I could use it for ice skating without losing my music as danced to the music. The sound quality is crisp, true with enough bass. I am impressed with the sound. I usually prefer Sennheiser products but I am very happy with this purchase. The headphones comes with a cute carrying pouch and lots of earbuds for comfort. I am really happy with my purchase. Kudos Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I would like the earbuds but was very excited by how much I do enjoy them. Long battery life, good sound and fit my ears better than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Fit great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite earbuds. Got the blue, very pretty. They are so comfortable and I don't have to worry about them getting sweaty! They sound great, could be a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Beats wireless as well. This one is so much better than beats. More comfortable, better quality of sound, especially when you are running, it perfectly stays in you ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    This is my 2nd pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair and the sound is amazing - however i am a little disappointed on the Battery life . .- otherwise they fit great in the ear and are lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great everyday headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to these I used the Bose wited soundsports daily. What I like about these is the freedom of having my phone secured in a pocket and not snagging on the wires. The sound is great and pretty neutral. They get loud enough without being overbearing due to what I call a semi-isolation design. I don't like headphones that completely isolate you from the outside world since I wear these daily at work and play. I like being able to be fully aware of my surroundings and being able to respond when my name is called.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Feel great and sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running and working out with these for weeks and they are perfect for me. They come with 3 different sized ear pieces so I could find the right size for me. I never have to adjust them like I have with other headphones and they sound great. Bose quality you'd expect. A more budget conscious pick than fully wireless headphones, The wire doesn't bother me at all and I actually like being able to hang them over my shoulders when cooling down from a workout rather than trying to figure out where to put my ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best earphones I purchase for a long time. Battery about six hours. You don't even realize that it's on your ear. Sounds really good. Bose it still one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Clip

    Rated 3 out of 5 stars

    Sounds fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The sound is good. Comfortable. Charges fairly fast. Case is helpful. The problem is the little clip on the wire that secures them to you shirt. 3rd time I used them the clip fell off. I called the company and guess what.... they were out of clips. Obviously this is a design problem. On behalf of Bose, they had another whole package out to me on less than 48 hrs. Kudos to them for the service. If you're going to purchase this headset I suggest you order extra clips. Because of the mostly positive response from Bose and the sound, I like them.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We are thrilled to hear that you love the sound quality and comfort of the headphones. It is wonderful to hear that our support team was able to assist you with replacing the clip and we always encourage you to contact us with any questions or concerns. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Deliver the sound you would expect from Bose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good battery life per charge. Stay put during workout. Look a little bulky but surprisingly comfortable. Very happy with this purchase.

    I would recommend this to a friend