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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17426 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 17,425 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Only lasted a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound quality and battery life. When I used them for phone conversations I was told the mic picked up a lot of background noise. After taking some exercise time off & not using them for 2 months I went to go for a jog and they did not power up. After a good charge (lit up as normal then showed full when complete), they still would not turn on. I believe the power switch may be internally corroded. For being a Bose product, I definitely expected much more life and better phone audio out of them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Glad to hear that you have been thoroughly enjoying your headphones.

      Sorry that after 2 months of no use you were not getting the expected 6 hours of battery life. I can understand your disappointment regarding this! I'd suggest in using an alternate charging cable to see if this is providing you with this experience. If this persists, do reach out to your local Bose product support team, we would love to get you back up and running.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for over a year now and they are my go-to headphones. For not having noise canceling they still sound amazing and have great bass!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Nice headphones, but maybe not so durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these new 10 months ago to use with my samsung note 8 while exercising at the gym. I would also use with my iPad to watch movies while in flight. Sound is good, ear buds are comfortable, battery life could stand to be a little better though. Still, I'd give a higher rating if they didn't just stop working out of the blue. Never had problems of any sort until after a full charge they will no longer power on. I've always taken great care with cleaning after use and storing in the pouch so no idea why this isn't working. Will take to Geek Squad and see if it can be repaired.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Jonny2k,

      Thank you for providing your review of the SoundSport wireless headphones. We're glad to hear that you've been enjoying them. It seems like you take great care of your headphones and we want to ensure you will get to continue to enjoy them for years to come. It does sound unusual for the headphones to behave like that. If we can be of any assistance, please feel free to reach out to us directly by:
      Link to the community: https://community.bose.com/
      Addition contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this set. So good someone stole them from me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried earpieces that hurt and give me headaches but the ear piece on this wireless headphone is very comfortable. And the quality makes it that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bluetooth headphones because I already have Bose over-the-ear headphones & really liked them. Have not been disappointed with sound quality or battery life. Would not hesitate to buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Wireless Bose head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as present for my husband to use it at the gym. He said this wireless Bose head phones are the best. He does not have to worry about a cord tangling up. The sound is great!! worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my other half, and you can never go wrong with Bose. The earphone fit very comfortable, and the it really does cancel out background noise. A great buy and way better than Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply put the clearest sounding wireless headphones on the market. Great bass and clear treble. And the telephone mic is great. No more pulling the microphone close to your mouth. This was money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good set of wireless headphones. These defiantly did the trick. Great sound, comfortable, and sweat resistant. Was able to purchase while on sale so that made the purchase even better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I use them to workout in and have never had any issues with them falling out. They also have a clip to better secure them. The sound quality is also amazing. Well worth the splurge!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Been using it for more than a year now. Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality sound earbud with easy to connect and substantial charge support. It is fairly easy to use with Bose App and a great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for People on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband who does a lot of business on the phone. Comfortable fit, clear sound and hands free phone calls. The perfect solution for new iPhones, with only 1 jack for charging and headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 years ago and i still have it. Sounds great durable and long battery life. I use it everyday for 1hr walks and exercises. Only charge it once a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earphones for active people. They don’t cancel out noise AT ALL though so you will have to turn them up pretty loud if you want to drown people out. Also, sometimes when you step out of range of the connected device, the device will continue playing out loud. Not a good think when you’re in a quiet zone of a library.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have 2 pairs--one I keep in my workout bag and the other I keep on me. I love the headphones--they produce a great sound and stay in your ear. I run and they don't fall out! Great Headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove these earphones! Great sound & great for workouts. The little clip on the wire is great for attaching to shirt even when I only have one earphone on. Will probably be my boyfriends next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Ear phones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these because I need the security of a neck wire and the sound is good and charging them is fast...they can become uncomfortable in my ears for long periods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    FANTASTIC WIRELESS HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! The sound is great and the features are awesome. You can answer calls while hearing music. They are super comfortable and the charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sound on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, and they stay insert and stay in your ear pretty well. Power switch is very small and rubber cover seems pretty fragile.

    I would recommend this to a friend
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