4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pricey, but good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with rewards and on sale otherwise, not sure I'd pay $130 for them. Do love them and haven't had issues, but wonder what the battery lifespan is and if there's a way to replace the battery even if it's not as simple. Sound is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Working Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true believer of Bose. This is my 3rd pair of Bose headphones, but my first wireless headphone. I love that there are no wires dangling and also the earbuds stay in your ears while working out.... but the most important aspect is that the sound quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works Like It Should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily with iPhone and bluetooth transmitter on old TV we have. Had the wired version before so these seemed kind of bulky out of the box. Once in the ear you don't notice them. May look a bit funny walking down the street but I am not one to be concerned about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy has room for improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except one thing I like the bose wireless very much. And that is the shape and degein of the ears buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    DAD DUDE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these.There's an app that allows you to vary the noise cancelling effects that you can toggle on and off. It works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gadget, it has the best sound for the price (wait for a special) and they have a nice grip with multiple ear plug options depending on your ear size, the only thing i don't like is the battery life, it will last you around 6 hours but for me it is not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for working out

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for workouts! The wire that attaches them fits loosely around neck and not a bother, but makes me feel secure that I won’t drop or lose a bud while working out. I don’t think the sound quality is as good as AirPods tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, the sound quality is great. My only challenge with these (and all earbuds) is that I have a difficult time keeping the earbud in my right ear due to the way they fit into my ear canal. Enjoy the "hook placement" on the actual earbud which does help to keep them in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but I wanted something that would fit behind my neck. These would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a Christmas present. She looks like she loves them. Even if she don't. I do. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound with amazing grip!!! Nailed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many sports earphones before finalising this one and no doubt that these have the best sound and once they are in place in your ears, they’ll be there throughout your workout... Truly amazed by the sound quality for this price... Thank you bose and best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great the first few months, not very much later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually amazed at the quality of the sound of the buds, really great, really easy to connect. However, about 6 months after I started using them they started to wear out. The plastic surrounding the buds started to expand, the click broke, the left earbud started to fail...

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Agus!

      Thank you for sharing your experience of the SoundSport wireless headphones with us! We are happy to hear that you enjoyed the sound quality and found them simple to use. However, we see that you ran in to an issue with the plastic housing around the earbuds. We can help! Please reach out to our Bose technical support team so we can take a further look. Contact information can be found located on the Bose website.

      All the best luck,

      Mohsin - Bose Support Bose

  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new headset so I went to best buy and with there help found what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 3 other ear buds and this is the one I’m keeping. I don’t drop the signal from my devices, it pairs easily and sounds great. The only pissibl issue is the flimsy rubber piece that covers the charging port. I am fairly confident that it will not last over time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great athletic headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have performed as expected. I have a few Bose headphones and all are great. These took a bit of tweaking to get the right fit, but once i did, they work great. I also purchased the new Jaybirds and they just didn't fit as comfortably as these. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound with drawbacks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is exceptional. Major downside is the battery lasts 1/2 of most other BT earbuds (3-4 hrs max). They’re also somewhat large but never had them come out during a run. There’s no passive sound reduction so if it’s windy and you’re running or cycling, you’ll hear all the wind noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an amazing sound with good bass. I sometimes have a issue with one ear falling out. They could have angled the wire coming out of the pods so it falls straight down when wearing them instead of the wire pointing forward. Other than that these are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    not loud enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can hear clear but these are not loud enough and app doesn't support any adjustment. i like my music loud there is restriction on how loud you can turn this up. anyways i lost it already i even bought the warranty for it. :(

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for taking the time to write a review on your SoundSport wireless headphones, Johnny. We're sorry to hear that the maximum volume didn't meet your expectations. Your feedback is greatly appreciated, as it helps our engineers improve future products. If you have misplaced the headphones, we would recommend reaching out to Best Buy directly to investigate the best options. Thank you again, and have a great day. Jesse - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Wireless Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones! For about two years I've been using beats wireless headphone because I fallen into the hype but quickly realized those headphones are not nearly as clear and cancel outside noise as my bose! Overall amazing headphones!!! Definitely recommend!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good set of headphones. Sound quality is good, and I haven't had any issues using them in the gym. Personally though they are uncomfortable to wear for an extended period of time. Like multiple hours. Just from the way the insert fits into the ear.

    I would recommend this to a friend