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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with headphones was that all basic sets come with cords and I decided I would upgrade. Wanted to get jaybirds, but my boyfriend recommended these and I couldn't be a happier. You can change songs easily without having to take out your phone and it has amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but the volume was quite low. The design of these make it very difficult to stay in your ears during physical activity. I tried every ear piece with no luck. Fell out constantly. I returned them and went with the Beats Wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent and functional for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the wired version of the soundsport to these when I upgraded phones and lost headphone jack. These are my go to headphones for sport, travel, and leisure usage. would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose was first on my list !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    @ first I watched many YouTube videos and reviews on this product. When I first got them on got used to them quick and Bose is quality sound not loudness. The back cable on my neck got some getting used too. At the end of the day time to charge the Bose and be ready for the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can be hooked up simultaneously to 2 phones with no problem 1 phone rings while I'm on another call it'll place that call on hold to answer the phone.. when call is finished it'll resume to call with no problem... headsets are fire!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    As advertized but to much outside noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great fit once you get used to wearing them, at first they feel like they are going to pop out of your ears. Great mid level volume. definitely a lot of surround noise can be heard, but I guess if your running the streets you had better be able to hear the car coming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and they’re super easy to use. Had no issues pairing them to my husband’s phone or my phone (iPhone 11 Plus and iPhone 12 Pro Max). We would recommend these to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my 'on the go' husband. He loves them! I couldn't get him wireless, cuz he'd lose them - heck he misplaces these, but as a family we keep his headphones together with him. Used - all day every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Short battery life, but good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. ..pricey....short battery life, but understandable. Disappointed that the user doesn't know it's not on after just a few minutes of standby between calls, when it doesn't respond in connection when a call comes in. It hibernates without warning, and user has to turn it back on again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying BOSE it is a sure thing I’m glad the product is what the brand it is all about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have loved to give these a 5/5. But, I didn't think the person on the other end would be able to hear outside noises when I'm in my garaoffice. They say they can hear the birds chirping. They say it sounds like they are right in front of me. So I guess noise cancellation is not so good. Also, I have trouble keeping them in my ear even with the smaller of the earpieces. But that's not a Bose issue that's my ear issue LOL. The bluetooth connection is not so great. I keep having to reconnect to my phone even with the phone right next to me. If I walk away I either have to take the phone with me or leave the earbuds with the phone. Otherwise I have to reconnect. This gets a little cumbersome when I go to answer the phone and it's not connected and should be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    For the price, quality needs to be a lot better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the music is good enough and it was perfect for me for the gym. However, these headphones are way too expensive for the quality (or lack thereof) that you get. I've had these for about a year already, so I can give a proper review. I always kept them in their case and took good care of these headphones, so imagine my surprise when these started falling apart. First, the clip broke within the first few months of the purchase. Secondly, just a few months ago, the pause/play (center) button began to give out, you have to press it just right in order for it to work. The sound is not that amazing for me to just ignore these quality issues. If you can get these on sale, you should definitely get them if you're going to use them for sport like me. But don't pay full price.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for reviewing the SoundSport wireless headphones, we are glad to hear you enjoy them for your workouts! We apologize the center button is not working properly and encourage you to contact our Support team so we may assist with a solution. https://www.bose.com/en_us/contact_us.html Thank you, Suzanne - Bose Support Bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not active wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Bose products the sound and comfort is impeccable. However, the durability of these buds dont make the cut. The seam snaps connecting the ear piece to the electronic housing fails by shearing the tabs off.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! Thank you for your review. We are sorry to hear of your issue with the headphones. We would strongly recommend contacting Customer Service - they will be more than happy to help you out in regards to this issue. They will work to find the root of the problem and bring you the best solution. bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased some JBL wireless but the ear fittings were very stiff and were uncomfortable to wear in less than 5 minutes. These were more expensive but worth every penny. Not only do the fit very well, the sound quality is light years ahead of the product I returned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose® - SoundSport® wireless headphones - Black

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these back in June, the sound is super, BUT after 3 months of use the buttons of the volume have started to come off and the logo on the sides fell off. the sound is great but the equipment is not good, I am disappointed because i am a big bose fan never had a problem until now

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for providing this feedback! Glad to hear that you are enjoying the sound! We apologize for the issue you are experiencing with your SoundSport wireless headphones, and we'd like to help. Please contact our Support team directly so that we may discuss and assist you with this https://www.bose.com/en_us/contact_us.html. Have a great day! Josselyn - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between these and the Beats wireless powerbeats. I chose these after reading many of the reviews. I am very pleased with my purchase. I keep making family members listen to their superb quality. I use them working out with plans to use them on my runs. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    good sound. but not the most comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that you can hear everything clearly and it does live up the bose name. but the very comfortable. unlike the soundsport wired. i have no problem keeping them in my ear while working out. this one on the other hand falls out everything.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for your review of the Bose SoundSport Wireless headphones Niel! We appreciate the feedback. We are glad to hear that the sound is good, but we are sorry to hear about the trouble you are having keeping the headphones in securely, and would like to help. The headphones are designed to stay in your hears securely and comfortably for use while exercising. Please call our technical support team at 800-380-4831. We are here to help Monday through Friday 9am to 9pm EST. Bose

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Can’t go wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these before, but after trying out different Bluetooth headphones; these still have my heart. I would like the bass to be bigger and better, but otherwise I’ve never had an issue. And that’s not enough of a complaint to give less than 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good Sound, Battery Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with my iPhone X and Series 3 Apple Watch. The battery acts funny sometimes after charging. Says it is at 100 and drops fast if you do not leave it on for the entire recommend recharging time. Mike works well when on phone calls and the Bluetooth range is pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little but mighty. Bose does not disappoint. This is my second pair of Bose earbuds I own and the only reason I bought these were so I could have bluetooth capabilities. I still have the wired ones and they work great too.

    I would recommend this to a friend