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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to this purchase, we had Powerbeats 2 which the Geek Squad returned to Apple twice for different issues. Apple sent a new pair each time. After the third pair we gave up. So far really happy with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Left me at mile 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough Powerbeats2 in 2015 and after having them replaced 2 times under warranty I reached out to staff at Best Buy for another brand that would last longer than 6 months. They reccomended the Bose Bluetooth which was enough for me. I associate quality with Bose so I was willing to pay whatever $ for something that would last. They came out of the box at 70% battery and after a quick 2 mile test run the battery life was still at 70%. I was impressed. I charged them up to 100% and brought them out o the Rock and Roll half marathon. Run was going great until about an hour and 10 minutes in. The left ear bud began to only play static while the right was perfectly fine. I checked for sweat, even though they are water proof, and they were dry. I let that earbud just hang down and only listened to the audio from the right earbud. About 10 minutes later, now just an hour and 20 minutes into the run, I received an audio prompt that the battery was low and I should recharge. I saw these had a 6 hour battery so I assumed that was incorrect, but it was not. Just 5 minutes later they powered off. Mile 9 and my music was gone. Needless to say, these will be returned. Fit is great. Sound is great. Quality is terrible.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      For the majority of customers, the SoundSport wireless is delivering on its promise – it’s a headphone that’s stable and comfortable, sweat and weather resistant, with amazing sound. But, like you, a small percentage of owners have experienced a problem, and that’s not okay.
      We’ve taken every headphone returned to us and analyzed them in our labs to get to the bottom of the issue. We discovered SoundSport wireless doesn't perform like it should under specific conditions related to heavy sweat and moisture. And we now have a solution to make it work just as well in these situations, too.
      Going forward, every SoundSport wireless will include this update, and they’ll be ready by the end of August if you’re interested in trying them again. Our support team can answer any questions you may about the product. They can be reached at 1-800-379-2073 Monday through Friday, 9:00AM to 8:00PM (EST) Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundsport wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much review, we purchased these over the Beats for my daughter. She absolutely loves them and is wearing them almost nonstop. Listening to music and for her school work, she couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad at all, but....not that loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these are my first pair of wireless headphones. I was impressed on how easy they were to set up. D/L the app, pair them to my phone, put the ear pieces on and put them in my ears. Done. Music for the gym. They play nice, have a good distance allowed between them and my phone when I put the phone on a bench to video my lifts or just the phone be in the way on hang clean. However, the max volume isn't max to me. Its decently loud but not headbanging loud. I want to rock out the little bit of time I use them per day and I'm getting Motzart level when I want Megadeath.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for sharing your review of the SoundSport Wireless headphones, Khal. We're delighted to hear that you enjoy the ease of setup and use as well as the Bluetooth range. However, we see that the audio performance has not met your expectations. There are a few troubleshooting steps we can suggest to help you enjoy your headphones even more. We may recommend trying alternate music sources as well as different mobile devices. Also, for optimal audio performance, the correct size StayHear+ Sport tip is essential. We recommend trying the different size tips that are provided with the headphones. We appreciate your feedback and interest in our Bose products. Warm regards. Ashley - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely purchase again. These are small enough to tow along and the quality of sound seems to emerge from out of a concert. I have to honestly say that I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! It fits well but could I usea smaller set of plug-ins so they dont fall out while jogging. But Im happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose Soundsport wireless Headphones-Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a deep rich bass response that you only get with over the ear headphones. I am amazed at the clarity. The battery last for at least 8 hours even though Bose modestly rates it at 6 hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Soundsports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is absolutely the best. They tend to be loose in my ears but this is due to no secure holder like the Beats have. I also own the beats and the fit is best with Beats but the sound lacks. Kind of tinny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for phone and music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for using with my cell phone and also for work to listen to music. They work great and I have also used them for cutting the grass. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headphones for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my commute and the gym. They are awesome for everyday use! I love them. Great quality sound and it comes with a nice bag for the headphones that you can attach to your keychain!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried so many different sets of Bluetooth headphones and these are by far the best. I'm so happy Bose finally has something in this price range. A,though more expensive than many others, the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless system sounds amazing but it is a challenge to get the earbuds to stay in my ears. There are different sizes available for the ear but I'm still having trouble. Love the sound though!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great depth of sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a while now and still use them to this day and they perform just like day 1 and don't even look used at this point. Battery life is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Bose and these are another great product. I tried the beats that wrap around ear but sound wasn’t to my expectations. Don’t know why I didn’t stay with Bose like always.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pair of wireless headphones to use for the gym. I bought the Bose for the quality of sound and I was not disappointed. The bass sounds great and the clarity is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is what you would expect from a Bose product. The little tab that covers the part to plug them in to charge is a little flimsy. With the warranty, they can be replaced, so I'm not too concerned about the tab.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless earphones to pair with my new iPad Pro 11. They are very comfortable in my ear and were easy to pair. And as with my iPad, Best Buy had at a good price ~$30.00 off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are 1 of the best I've ever owned. The bass isn't overwhelmingly loud yet carries a nice punch that you expect from Bose. Wish the battery lasted longer but is absolutely acceptable for a compact and lightweight set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best option for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Bose in my mind. I wish the battery lasted a bit longer (most competitors' ear buds last up to eight hours) but the six hours these offer isn't a deal breaker. These sound and feel great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Granny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior, I was a bit reluctant to buy this style. Glad I did. Clear sound. However I sometimes have a little trouble getting them to stay in at first try.

    I would recommend this to a friend