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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Wireless Earphones. Bad Quality Materials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these earphones for around 3 months now and even though the sound quality is the best on these earphones the build is cheap. The rubber parts on the volume up and down buttons are already coming apart and the right side earbuds sealing is also coming apart defeating the purpose of it being sweat proof. The Bluetooth rapidly turns on and off making it very useless for long term listening.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We appreciate your enthusiastic endorsement of the sound quality of these headphones. Based on the early wear and tear showing on your headphones, it is important to help us work on an appropriate solution with you. You can email us at support@bose.com or by calling 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased set going on a month. What do you expect out of Bose brand? These headset are great for listening to music while working out. Phone calls are crisp and clear. Very impressed with connection when leaving phone on other side of gym.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well but do did not last longest as one side has gone out on me now. Twice. Switched to beats but which I did not as they are now under Apple which is terrible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for music, not the best for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this connected to only one device. I HATE that it says devixe name everytime it's turned on and you can't change to a shorter device name or nickname the device. People I talk to have a difficult time hearing me. The nlc doesn't stay put when walking/running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I was looking for wireless earbuds, I figured that Bose is supposed to have great sound, but they're not so great. They don't stay charged long enough. They're comfortable which is a plus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Bose wired earbuds which I love the sound quality but they breakdown routinely so I decided to go wireless this time. I find the earpieces very bulky and the sound is just ok. I wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok overall. The connection can be spotty (but it may be my phone), and the buds are bulky so sometimes fall out while I'm in the gym, or are hard to wear with a winter cap on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I am disappointed with Soundsport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundport is bulky and doesntb stay in the ears well because its too bulky. The music sounds great but phone calls sound muffled. The shirt clip is horrible it detaches from the cord too easy. I am a bose fan but this product needs work.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      We appreciate your feedback and are glad to know that you enjoy the clarity while listening to your music with these headphones. . Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2 Bose

  • Rated 4 out of 5 stars

    Good Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earplugs. Wanted them to do different activities. They do their job alright. Great for my yoga routine. I am not a connoisseur sound-quality wise. The only thing is that when I used them to bed, they hurt my ears when I sank my head in my down pillow. Exchanged them for Bose Quiet Comfort 30.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use with my TV. I purchased a Bluetooth connection for the TV so I can hear TV better with this ear buds. The power on/off button is tiny and can get jammed. I would recommend getting a extra warranty. I have to use a paper clip now to turn on ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is great but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the old fashion plug in buds. I use an old scan disk to run and these are perfect. I will say they don’t last for a long time for a person who sweats a lot while working out. That’s why only 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose great quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always make great products. I like the design. Ear buds are connected so if one falls out its not lost for ever, if on an airplane. Have individual ear buds and almost lost them several times when one fell out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was overpriced no noise cancellation not enough Bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't stay in my ears. Tried every combination but I couldn't get them to stay still. Ultimately, I went with Plantronics backbeat. Comparable sound and the cord doesn't get tangled when I exercise or go to the driving range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I want to say is that my salesman was what mattered to me. I hope you can trace my sale back and recover his name because I can’t remember it. If you do, please commend him for a job well done!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud is expensive. The sound is okay. I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Quit charging after only a few uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounded pretty good but weren't as loud as I thought they would be. Less than 2 weeks after purchase they turned off while I was using them and would no longer hold a charge

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thanks for sharing your feedback.
      We engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, and provide amazing sound. While they’re delivering on this promise for the vast majority of owners, we’ve found that a small percentage of customers, like you, have experienced a problem under specific conditions related to extreme levels of sweat and moisture.
      We’ve taken every SoundSport wireless headphone that’s been returned to us, tore them down in our labs, and now have a solution. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August.

      Since it appears you’ve had this issue, we want to help you. Please give us a call at 1-800-819-7032 or email us at review_support@bose.com. Bose

  • Rated 4 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones are great, except for the ear pieces. I’ve tried all three sets of ear pieces ranging from small medium and large. I must say that they do not stay in place. In the past I’ve owned similar Bose headphones without the Bluetooth and had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money i was expecting more bang for my buck. Easy to setup and use but not as dynamic as i would have hoped from this brand. Side note, on only one use my ear wax backed up blocked my hearing for two weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed. Uncomfortable to wear.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very uncomfortable. Love to Bose sound however the headphones are not comfortable. Also the battery does not last as much as advertised.

    No, I would not recommend this to a friend