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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 17,423 reviews
  • Rated 4 out of 5 stars

    Good for working out!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good for working out. Every now and then they slip out but it's not all the time. What is really nice about these is that there is a clip on the back wire that can attach to your shirt to keep them from slipping off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Hands down best Wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best wireless headphones I have ever had. Sadly I was robbed in Memphis, TN and these were in my EDC backpack. My brother gave me a set of Jaybirds to get me by until I could get another set of these and they dont even compare! I used these daily while working installing commercial Kitchens, everything from great sounding music to phone call after phone call while working and sweating they never missed a beat! I loved the ability to be connected to multiple devices at once. If I was watching a movie on the laptop and a call came in the transition to accept the call was flawless! I know these headphones had some issues up until the August 2016 updated version but I promise sweat and drizzling rain never slowed the new ones down! If your on the fence jump on over and grab you a set you wont regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ideal for a runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was a fan of Bose, this product definitely did not disappoint. I started to get back into running and needed something with a bluetooth capability. read up on this product, decided to purchase this product and couldn't be happier with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent with a minor flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first bluetooth pairs from BOSE. I was impressed with the overall quality of the earphone although there is one minor flaw. They keep slipping out of my ears when i lay down. Not sure if this is a standard issue with these kind of designs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but not ergonomic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Bose sound items- the sound quality is amazing but the ear piece is so awkward that there’s hardly any way to wear or orient them that feels comfortable or secure.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, thanks for sharing your positive feedback on the audio quality!

      Did you know that three differently sized StayHear+ eartips are included? I encourage trying the small, medium, or large sizes to find the most comfortable and secure fit for you.

      Andy - Bose Customer Support bose

  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometime they are hard to get in my ear but when i get it to fit in they stay and are snug dissapointed in the bass quality for it being bose one reason I even got them but w.e thats on me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, as always delivers great sound, however battery doesn't last too long. As called sport, they are supposed to stay on, but continuously felt off my ears while working out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different brand of wireless earphones and decided to switch them out with this brand... that was the right move! I think Bose provides the best audio quality product for earphones. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good for the gym. My only concern is the earphone keep slipping out. A foam cover would be nice for Bose to consider using in the future. I added a foam tips by Comply. They actually isolated the sound much better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Poor sound and a weak battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones is not great. Also the battery doesn't stay charged for very long. On the pro side they stay in the ear very well during exercise and the bluetooth range is very good.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Littlenicky. Thank you for taking the time to write your review on the SoundSport wireless headphones. We are happy to hear that you enjoy the comfort when using them to exercise as well as enjoy the Bluetooth connectivity. We are sorry to hear that the audio quality and battery life have not met your expectations. There are a few troubleshooting steps that we can provide so that you may enjoy your headphones even more. We recommend reaching out to our support team in your region. Contact information can be found here: https://bose.life/2JpX9Pz. You'll want to select your location, scroll down and choose Contact Us. We hope this helps! Ashley - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality when used indoors, but when using outside in windy conditions the bulkiness of the headphones pick up a lot of wind muffeling the actual sound coming through the earpeices

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Marc,

      We appreciate you for taking the time to write a review of the SoundSport wireless headphones. Sorry to hear about the experience you had. Thanks for the feedback and we'll certainly pass this information along to our development team. If we can be of any further assistance to you, please do not hesitate to reach out to us on our Community: https://community.bose.com/

      Here's also a video to ensure proper fitting: http://bit.ly/2RnBEQr

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s probably the headphones on the market for listening to music etc. however I got these for Christmas 2017 and had to use my geek squad insurance by October 2018 because of wear and tear. Great procduct just get geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs a little more customization

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality though the app is very lacking on iOS. I m not able to adjust the eq like I had hoped from what I've read online.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after six months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great - my son used them every day during his workouts. He particularly liked the on-ear design. Unfortunately, I got a call from him today - they no longer turn on. We'll give them another try, thanks to Bose's 12-month warranty.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Thank you for sharing your experience with the SoundSport wireless headphones. We agree that returning them for a replacement is a good idea. Feel free to reach out to our support line 1-800-379-2073. We are open Mon-Fri, 9AM-8PM EST. Have a great day! Bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, not function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound, but if you are looking for something while you are working out, they arent the best product. Once a little moisture gets on the buds they begin to slip out of the ear.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Shorterballs,

      Thank you for providing your review of the SoundSport wireless headphones. We are happy to hear that you enjoyed the sound quality! The redesigned StayHear+ Sport tips are sweat and weather resistant, so they stay secure and comfortable during the toughest workouts. Please contact our Bose technical support team so we can take a closer look at that.

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 4 out of 5 stars

    LOVE THE SOUND BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS CAME WITH A CLIP TO TIE THE CABLE TO THE BACK OF YOUR COLLAR AND IT BROKE. I ORDERED 2 MORE AND THEY ALSO BROKE. I DON'T CONSIDER MYSELF HARD ON MY THINGS AND I THOUGHT THE CLIP WAS VERY USEFUL. JUST WISH IT WERE MORE DURABLE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought beats originally and had to return them when they would not charge. Paid 25.00 dollars more and Bose were definitely worth it. Once you sync them with your devices all you have to do is turn them on and they connect automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this is my 3rd pair if you decide to Purchase I highly suggest geek squad warranty on them. I keep buying these because they are great workout headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems keeping earbuds in my ears. These were nice, and the sound was really good, but the problem didn't go away. They kept falling out. Gave 'em to my daughter who is enjoying them very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter in law wanted wireless headphones for when she is running, doing things around the house, etc. I didn’t know much so I enlisted the help of a Best Buy associate and he was fantastic. She lives them so I’m happy.

    I would recommend this to a friend