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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 17,423 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not my first choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought these cause I dropped mine at some point in my daily commute. Lacks volume and bass. Good clarity but like I said not my first choice, there are better out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Charge is not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how they don’t last as long as they used to when I brought them years ago. The sound quality is great I just wished the charge lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones but I really wish they would've kept the same tech as a few years ago. These seem to have a few issues that I never encountered before with my first pair about 5/6 years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit uncomfortable but great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, they get a little uncomfortable for me after about two hours. There's a little clip to attach to your shirt that gets lost instantly, but other than that, the audio is solid, the microphone seems to be solid and Siri integration is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound not so great battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you first buy them the batteries last for a long time. After 2 months won’t even charge to 100% and the battery life is cut in half. However the sound is way better then BEATS !

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Danny,

      Thanks for providing your review of the SoundSport Wireless. Glad to see you're enjoying the sound quality. However, we're sorry you're having issues with the battery. We have warranty options should your headphones require service. Please feel free to give us a call and we can take a closer look.

      Contact information: https://bose.life/2v8YQJ0

      Thanks again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course Bose has a great sound. I wasn’t happy with the earbuds. No matter what I did small, medium etc the slide piece was not good. The outside section of the earbuds seemed awkward.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Laur,

      Thank you for providing your review of the SoundSport wireless headphones. We are glad to hear that your enjoyed the sound quality. We understand however that you had trouble getting the proper fit, and are sorry for that. It's essential the earbuds rest comfortably and securely in your ears. Please give us a call so we can try to be of assistance!

      Contact information located here: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 4 out of 5 stars

    Good all around use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of Bose headphones, I chose these over the purely wireless ones and I’m glad I did. But the Bluetooth is choppy every so often and the battery life is pretty bad, but I still like them for my every day pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality but still missing something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, if you are into deep bass via hip hop music then it doesn’t sound the best for this type of music. They also need to come up with a better way for them to stay in your ear

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Johnathan.

      Thank you for taking the time to write a review on your SoundSport wireless headphones. We're happy to hear that you're enjoying the headset's audio detail and clarity. We appreciate your feedback, and we're sorry to learn that the bass response didn't meet your expectations.

      To achieve the best fit, we would recommend trying all three sizes of the included StayHear+ Sport eartips. The medium size will be on the headphones when you open the box, and there is also a small and large pair. This Youtube video is a great resource to help improve the fit of your eartips: https://bit.ly/2M8PWRh. We hope this helps. Thank you again, and have a great day!

      Jesse - Bose Support Bose

  • Rated 5 out of 5 stars

    excellent*****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I speak a lot on the phone and couldn't live without my large library of eclectic music. And these by far have been the only headphones that have met my critical expectations when it comes to phone talk quality and music as well. Bravo Bose!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BT earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these, the only thing is they will pair with my phone without me actively doing it. This will grain the battery, but I don’t know if it’s a setting I have that I unknowingly set, so could be user error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Bose Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother, because she had seen mine, I ranted and raved about them and surprised her for a birthday. She absolutely loves them and they were easy for her to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a year since I used .. used it for gym, browsing and listening to music.. the clip that holds the wire to the clothing broke .. I need to get a new one since without that when I run it might dislodge the ear plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds recommended to me by a Best Buy employee. I had no idea what to buy and these are a bit pricey but easy to operate and change settings while wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars for have good sound, when I'm holding them to my ear. Yet again, if you don't have the specific ear shape for Bose in ears, you don't get to enjoy the product of millions of dollars in research.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We are glad to hear that you enjoy the sound quality. We’d like to help the stability of your new wireless headphones. These are great headphones and we want you enjoying them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2 Bose

  • Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I only gave a 4 stars because my ears are small and I have trouble getting them to fit right. Even with the smallest pieces. They work great for what I need so I will make them work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product since June 2017, and I use it everyday. I would recommend this product to anyone who is thinking about buying a good Bluetooth headphone. I have always thought Bose was the best equipment to buy in my book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another great BOSE product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my younger brother who likes them a lot although he has a bit of difficulty in making sure that the headphones stay in his ears. He wished the 'hooks for the ears' are better made so that the headphones can stay on more securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge last for long

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own this and bose qc 25. Qc25 is best to use on train and other noisy places. But it gives headaches during long use. Soundsport I use for work related calls whole day without headache

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose SoundSport wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. The battery just does not last long enough. Three 1-hour phone calls and it is dead. Sadly because it's wireless it is useless until you can get it charged up. But the sound is great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headphones for most uses

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them everywhere. Not the greatest when things are super noisy but great for most settings. With covid, nice that I can wipe them down when I come home.

    I would recommend this to a friend