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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Excellent headphones! Poor Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because I was tired of cables during my workout. They have great reviews, so I decided to purchase them. First time I tried them, they were GREAT! Sounds was excellent (Not as loud as I thought) but the quality of sound was unmatched! I use these mostly for my workouts, and they worked excellent for about 3 weeks. After that I noticed some crackling during intense workouts, which I assume is due to poor resistance to sweat. I stopped using them for about 2 days, and they work amazing again. This has happened several times. Lately, the problem has been getting worse, and I can't use them as much. Apparently this does not happen a lot, because my partner has the same headphones and they are working fine. I tried to take them back to Best Buy, but I'm out of the timeframe for returning. If you want really good headphones, I recommend these! Just make sure you get extended protection in case you need to bring them back. I'm currently back to using cable headphones until I find headphones that can keep up with my workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice, but didn't work for us

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good, but the microphone picked up lots of outside noise, so my wife decided to return them and try some Beats wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Bose device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first kale device... Apart from hearing from others my experience with this device had been great and it jus takes me to different world that keeps me motivated healthy and inspired

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but when just using one earbud the weight of the other one pulling down was very uncomfortable. Plus I read over time the buttons start to wear down pretty quick.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi! Thank you for very much for your review. I'm sorry to hear you have been experiencing this issue. We aim to provide the best durability in our products always, but if you ever feel you may have an issue with your product not functioning correctly - please do get in touch with your technical support team. We will be more than happy to help you out. bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as loud as i would have expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear hold, expected more dynamic sound. At the same voulme level my SOL Republic wired earbuds are more robust, however, in all fairness, this is my first wireless set. Would love to compare to beats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Battery Life Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose products are generally great but I found that this headphone set lacks battery power and has a hard time staying connected via bluetooth. I have to keep experimenting but I expected more from Bose

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wireless headphones and I love them more than I expected. The only downside is that the shape of the buds will eventually bother my ears if I have them in too long, and in a way different than usual earbud pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kind of headphones are great for those with ears that do not support hard plastic headphones. You can choose between sizes for your in ear adapter. I gave it four stars, because the clothing clip get loose very often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky not comfortable in the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not typical for a Bose product the fit is very uncomfortable. They are not a good fit inside the ear. The sound is decent and the quality is ok

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Turn Up The Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start by saying I have been a fan of Bose for a long time. With that said, I am disappointed that the volume at it's highest level isn't loud enough for me when using these at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent if you don’t sweat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a sport model. Sound started crackling from sweat getting in them after about 3 months. Sound quality was great till that happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Balanced Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Bass, then look elsewhere. If you want a clear audio quality these are definitely worth a look at. Even if you customize a compatible bluetooth equalizer, you will not be able to raise the level of the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money spent on these ear buds I would expect the product to last more than 2 years. I have reached my two year mark and I need new head phones. When the earbuds were first purchased I thought they were great. Great sound quality and blocked out most noise around me, so my five star rating has dwindled to a two star. I will not recommend these to my people especially for the price and the fact that I only got two years of usage out of them. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones arent as loud as I hoped for (especially coming from BOSE). The bass is nice just wished I could turn them up more. A lot of people have a problem with the way the headphones were built. I think they're fine. They dont pop out and they dont look huge while in the ear. The one thing I did have a problem with was the app. It is pointless to have because you cant do much on it. I was expecting to be able to play with the sound but it was a no go. In the end, I returned these and got Beats By Dre Powerbeats3. Those I am happy with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for tiny ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds! I bought these after doing some research on earbuds for tiny ears like mine. The only downfall is a fully charged battery only lasts about four or five hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    sound good but cords cause ear effects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the clip helps but when the cords rustle against clothes, the effect is annoying. otherwise, they work well, sound good, and connect. i just could not get used to the effect.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Ralph,

      Thanks for providing a review of the SoundSport Wireless headphones. Glad you're enjoying the sound quality. We appreciate the feedback. We're sorry for the experience you're having with the clothing clip. Please get in touch with us so we can take a closer look!
      Contact info: https://bose.life/2LXQA9

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 5 out of 5 stars

    Sound quality is at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking many wireless headphones I finally decided on Bose soundsport and I couldn't be any happier since. I'm glad I made the best decision. Besides the Best Buy staff helped me a great deal and their service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth I've found for talking on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually the best earbuds with a mic for cell phone conversations that I've ever owned! I've tried dozens of different ones, some I kept longer and many I returned. After using these for more than a month now, I love 'em!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose sound quality superb but bulky at ear canal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish Bose would come up with earphones not as bulging on the canal as this one- something that C-hooks around the ear..at times while listening with my beanies over the Bose earphones (conceal) the earphones came off easily from my ear canal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality, and comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking for new headphones and asked me for my opinion. I have Bose headphones so I guided her towards this brand. She uses them all the time and is very satisfied

    I would recommend this to a friend