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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 17,423 reviews
  • Rated 5 out of 5 stars

    Great for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sports - running, cross training, yoga. However for conference calls it amplifies to the receiver too much noise, so I use my other Bose wire sets for meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Easy to connect to revices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and connects to devices easily. I have had many problems. Make sure you purchase Geek Squad. I’ve had to replace 3 times. I would not recommend Geek Squad normally but It is necessary with this device because it does not last long. Geek squad for an item that you can walk in and hand them an item and they hand you a new one is fine. Other than that Geek squad is terrible. Very unprofessional customer service when dealing with Geek squad directly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    average headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these headphones. I really like them But, after a month they are dead. I was using them at the gym. I like that I charge them once a week. This particular end of the week, it said battery was low and to charge them. I plugged them into my computer to charge. The light was on that said they were charging. After they were charged, I turned them on to use and it was dead. I think if you are going to spend 140 on these they should last longer than 2 months or less

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Pamela,

      Thank you for leaving your review of the SoundSport Wireless headphones.

      I am thrilled to hear you like them, and that their battery longevity fit your lifestyle well, but I'm sorry to hear they have stopped working for you. I'd kindly suggest reaching out to Bose support to seek assistance as we would be more than happy to help you. Details can be found on the Bose website's contact page.

      Thanks again for your review, and for being a Bose customer.

      Kind regards,

      Jeff G - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products! These earbuds have that great Bose sound but are just too bulky in the ears. Unfortunately I will be returning this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Would Be 5 Except...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great as you would expect from Bose. However I have moved onto other headphones. This is due to one glaring flaw. They take too long to charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for his birthday last March. He wears them every second of the day possible. The button broke and Bose sent me a new set, no questions asked. I just had to send the old ones back first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones for all purposes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones have worked out great for me, used on business phone and web calls as well as for streaming. Easy to pair with all my devices, couldn't be happier with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great running headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only critisism I have so far is the clasp that locks headphone to clothing comes off very easily. Almost lost it a few times. Otherwise great running headphones. Oh and note NOT noise canceling so in car wind will be heard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound expected from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what to get with all the options. Best Buy associate had intimate knowledge of the products and base on my requirements made a recommendation that meets them all. This is why I go to a store and not online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked of this wireless headphones but I've found similar options with less of 50% of their price. I love Bose's products but I think this item specifically is a little bit pricey. Despite this it's a good headphone and I'll keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Wait!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not by these until theu restock with the Updated model. I have to replace to sets of these with a couple of daysdue to sweat getting inside, which cauaed them to stop working. Bose is Now aware of plan on re-Releasing thaes at the end of August that will correct this problem. So wait until then because these Really are great fitting & Sounding headsets.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We are glad that you are aware of the update. While they’re delivering on this promise for the vast majority of owners, we’ve found that a small percentage of customers, like you, have experienced a problem under specific conditions related to extreme levels of sweat and moisture. We’ve taken every SoundSport wireless headphone that’s been returned to us, tore them down in our labs, and now have a solution. Going forward, every SoundSport wireless headphone will include this update. If you haven't contacted us already about this, we encourage you to do so. Please call us at 1-800-819-7032 or email us at review_support@bose.com. Bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hard hearing review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told these get loud. Not wanting to drive back and forth to Best Buy and back I decided to buy both the bose soundsport wireless and Powerbeats 3. After testing both out and working out at the gym. This is my view. The Bose is decent if you have good hearing and small ears. It kept falling out of my ear and getting stuck to my sweaty neck. The Powerbeats 3 was louder and better fit. I don't like the flat sound of the beats but they're better for a pick me up. I will stick with Powerbeats 3 sadly. I was disappointed with Bose on these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose is always great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are specific for iPhones. I have an Android device, Samsung, and it didn't exactly work with it so I gave them to my wife who has an iPhone and she loves me more now than she did before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wasn't a good choice for the office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good. Buttons were hard to push. Was not comfortable wearing for extended periods of time. Wasn't a good choice for the office, maybe better suited for the gym.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounds good, doesnt hold up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didnt hold up. All in all the sound was good, but not if you use all the time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good sound quality but mediocre overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these just isn’t that good for the price and size of the ear units. The volume is capped too low, most people could turn the volume all the way up.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, Joebom,

      Thanks for providing a review of the SoundSport wireless headphones. We're happy to hear that you're enjoying the sound quality. However, we see that you're not pleased with the volume output of the headphones. This may depend on the device or app being used and recommend that you verify if they have separate volume controls or options.

      If you continue to have trouble, we have a support team available to ensure you're getting the most out of your headphones. Please feel free to reach out to us on our Community for further assistance: https://community.bose.com/

      Thanks again and take care,

      Mohsin - Bose Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with, downside don’t leave these in cold areas charging or in a car over night product will get battery issues. But with warranty easy to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobility but not the best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sports and mobility, but a little heavy. I found the sound not to be as good as the wired version of in-ear headphones. Would recommend for someone into sports that do nor care much for sound but mobility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these. They sound great but they were to big and heavy to stay in my ear for working out. Worked great for driving and talking in the phone but I use them more for working out.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We’d like to help. These are great headphones and we want you enjoying them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):

      http://bit.ly/2dWXCX2 Bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them but after a year they stop charging or the port is damaged. Sound quality sucked because they allowed the listener to hear EVERYTHING in your background.

    I would recommend this to a friend