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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too large to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this due to the overall size of the ear pods. Sound was good and price was decent, but the size was too big

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello 7likeus,

      Thanks for providing your experience of the SoundSport wireless headphones. Sorry to hear that these did not quite work out for you. The three different size ear tips are currently what we have available, but we appreciate the feedback. If there is anything we can help you with in the future, please do not hesitate to reach out to us on our Community as well: https://community.bose.com/

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality was superb but signal kept getting lost when phone was put in pocket. to have uninterrupted playback the bluetooth device has to be visible and within 20 feet or so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth one I have bought two was for gifts, one would not work anymore on my ipad gave it to my grandson works fine . I bought me another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Work well but big

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but feel bulky and the cord can be annoying. I bought AirPods after these and they are much better! Light and sounds great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when I buy Bose I get this moment of WOW when I first listen to the immense beautiful quality of the sound, it makes me involuntarily smile. Usually. Not this time. I put these on right before the gym and I got excited to hear this great wireless sport sound, but I was just let down. The music quality was pretty much the exact same as the stock EarPods my iPhone comes with. I literally tried to differentiate which one was better but the bose only miniscually beat the iPhone EarPods. And that drove me to return the product. I'm not going to pay $150 for an average product and I'm not sorry about that. I buy for quality not name.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these after a few months. But at first these were my go to headphones. The charge didn't hold well and had to struggle with the cord not so good in my opinion. Better to get the wireless ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair for my wife. The originals are 4 years old. Finally started to show their age. These are the only ones she'll use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter for Christmas. Had to return because her boyfriend also got her a pair. And my daughter got my son a pair too! So I guess everyone is the same gift idea for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to listen when i drive they have great sound, you can hear when i talk. but they don't have a great battery life. They don't let you skip or replay.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey MrsLynne,

      Thanks for providing a review of the SoundSport Wireless headphones. Happy to hear you're enjoying the sound quality. A fully charged battery will last up to 6 hours under normal volume level conditions. Here's a link for the media control functionality including skip and rewind: https://bose.life/2S005qx

      Thanks again,


      Mohsin - Bose Support bose

  • Rated 4 out of 5 stars

    pricey, but worth it (we hope)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter checked out a lot of headphones, and decided that these were what she wanted for Christmas. A little pricey, but if they're as good as the other Bose stuff we own, I'm guessing she'll be happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for the music. But the only thing I would change is when you take a phone call I would be able to hear better if the call went to both ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    2nd Pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for price. This is 2nd pair. 1st stopped working for no reason, after reading reviews, seems to be common for product. Giving another try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought on a trip to Phoenix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We forgot our ear buds on a our flight...stopped at Best Buy for a solution. My 12 year old loves them. They come with a nice/small carrying case that can be clipped to his back pack. Super cool - great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a great brand. I bought them for my two kids as well. For me, the ear piece doesn't fit tight so I need to adjust the ear piece often. I use these while cooking or on the computer while talking on the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprisingly bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned only a couple pairs of Bose QC’s over the past fifteen years. That’s how good Bose Quiet Comforts are. These, however, are nothing like Bose QC’s. Aside from the obvious, I’m referring to the sound and comfort of the units themselves. I ended up returning these for, believe it or not, a pair of Anker true wireless ear buds. They blew this particular model of Bose earphones out of the arena. I don’t recommend the Bose unless you like bulky in ears which barely fit right even with all of the different size options included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headset for cycling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two sets so we could listen to the same music while riding our tandem bicycle. I also like that I can pair to my iphone to listen to music and my Note 8 for calls both at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for calls and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband and he seemed to enjoy them.He did initially state that the sound seem to come and go when listening to music but its possible could've been his cell phone or location.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice set of wireless head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is the right in-ear speaker continues to fall out during workouts. The wireless head phones sound better than my wired version of Bose Sport head phones.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for writing your review. We always love hearing from loyal Bose customers. We'd like to make a suggestion. Some customers have found that mixing and matching different sizes for each ear is a better fit than a matched pair. In addition, let us know if you see any disparity between the two tips you are using. If so, let us know. We can be reached at 1-800-819-7032 between 9:00am and 9:00pm (EST) Monday through Friday. Bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound terrible durability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Bose soundsports for less than a year and they started to fall apart after only 6 months! The sound is great, but the quality of the material is terrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very busy with house chores and is on the phone a lot with family overseas. She says her calls are so clear now with the Bose headphones. Worth the price.

    I would recommend this to a friend