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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 699 Showing 13,961-13,980 of 17,423 reviews
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a pair of beats and was not pleased with the sound quality. After reviewing with a store associate, I switched to Bose and have been enjoying it since then.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    sound vs cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is fantastic but the cord bounces around to much for me while running or working out. I opted to take them back and get the wireless set of bose

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello JBek,

      Thanks for providing your review of the SoundSport Wireless headphones. We're sorry you were having trouble keeping the headphones in place and that you had to return them. Just so that you know, the headphones come with a clothing clip that is designed to keep the headphones secure during usage.

      Thanks again for the review.

      Mohsin - Bose Support bose

  • Rated 4 out of 5 stars

    Another great product from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always hard to pull the trigger on a product that is quite a bit more expensive than most, but knowing that Bose stands behind their product with the best customer service out there.....these are worth the extra cash!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great - but pricey - headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones with the exception that I do get a bit of static/cutout sometimes if I'm moving my head too much (as simple as turning to look to my left). Not a big deal....but for the price it was unexpected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundsport - Good Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. The microphone is amazing as it picks up sounds you never think it could. I wear these for work and I use them when I work out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is my second because my first didn't charge. After read the reviews I found out that few bose have this problem and I went to the store for replacement and the battery works fine. I just wish that earpice was smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound -- Short Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, the fit is fine, but the battery does not last all day. I listen to podcasts a lot and I have to recharge these about half way through my day.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, Mott2015!

      Thank you for providing your review of the SoundSport Wireless headphones. Glad to hear that you enjoyed the sound! The battery should last up to 6 hours under moderate volume levels. Be sure to charge your headset before each use. Should you need any further assistance, we are around to help. Feel free to contact our Bose technical support team for anything you need. Contact information can be found located on the Bose website.

      Have a great day!

      Mohsin - Bose Support Bose

  • Rated 4 out of 5 stars

    Good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good for working out, I can typically get in a few miles of running because the sweat causes them to slip out of my ears. If you have smaller ears they might not fit too well even with the smaller ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too large for ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thease have great sound quality, but they need to have a better range of tip sizes. The smallest they offer are too large for my ears and are uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Sundancr123,

      Thanks for providing your review of the SoundSport wireless headphones, and we're glad to hear you're a fan of the sound quality. The three different size ears tips are what we have currently available and we're sorry to see that it did not work out for your needs. If you're interested, you may reach out to us so we can ensure you're getting the proper fit. We certainly appreciate the feedback still, as we continue to look for ways to improve our products.

      Contact info: https://bose.life/2LXQA9c

      Very best regards,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Crisp clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these bluetooth they were a crisp clear voice- only problem is that they only hang with a wire on your neck and unfortunately I lost them in a weeks time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my husband, he is an avid runner and loves them, He sweats a lot and tends to ruin ear phones but so far so good! He is a big Bose fan so this fit right in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my teen's favorite pair so far. I strongly suggest the warranty. He uses them every day and they do wear out over time. We have yet to find any brand/model that lasts over 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality. I wish battery last more. Mic is very sensitive. However, when using for conf calls, a lot of background noise can be heard. I always need to be on mute unless speaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won’t be using these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return these because my daughter, whom I bought them for doesn’t want them. I bought them for Christmas and she hasn’t opened them yet. How can I return these?

    I would recommend this to a friend
  • Cons mentioned:
    Clip

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working right. Every once in awhile the headset will shut off even though it is fully charged. The clip to hold it to my shirt or lanyard broke.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for sharing your review of our SoundSport Wireless In-Ear headphones!
      We're sorry to hear of the issues you've had with power/connection, along with the clip here, and would love the opportunity to make this right for you!
      With regards to the connection/power issues you've had in this instance, we would advise that if the headphones automatically shut-off if there have been 20 minutes of inactivity. This setting can be disabled, or set to shorter/longer periods of time within the settings on the Bose Connect app!
      If this does not resolve the issue, then we would recommend clearing the Bluetooth list of the headphones by holding the "Power/Bluetooth" button for 10 seconds until you hear “Bluetooth device list cleared.” After this, please reconnect the product again.
      If you are still having issues with this, and/or would like to get a replacement clip for this, please reach out to Bose Support in your country/region so we can assist you further.
      Have a great day! bose

  • Rated 5 out of 5 stars

    Great Wireless Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Wireless Bose Headphones are great, also works with my phone when answering calls. The wireless range is about 25-30 feet, it will disconnect from what is it connected to around this range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had great sound but ear buds are bulky and heavy. Plastic started falling off around ear bud after a couple of weeks.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,
      I'm so sorry to hear that you are experiencing this issue with your SoundSport Wireless. We would love to help!
      Please reach out to our team by using the contact details here: https://bose.life/3eJhjS3, we will do all we can to make this right for you!
      Thanks,
      Kerri- Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound, but lacked in quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great sounding headphones, but they didn't last very long. After about 8 months, they began falling apart with average use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Sound terrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing, was able to pair with two devices concurrently, but the battery would go from 100% to 20% instantly, or wouldn’t charge pass 20% after a week.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for your review. We are sorry to hear about your experience with the SoundSport Wireless. We would like to get you back to enjoying your music! Please reach out to us at 1-800-379-2073 Mon. – Fri., 9 AM – 8 PM ET for Bose technical assistance and we would be happy to help. Have a great day! Bose

  • Rated 5 out of 5 stars

    Amazing sound, and easy to go running with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use, I go running everyday, and I feel that everyday the headphones pay off, best head phones I've ever had by far.

    I would recommend this to a friend