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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 17,423 reviews
  • Rated 5 out of 5 stars

    Amazing sound at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I had originally purchased the beats wireless headphones but found them uncomfortable and the sound quality was lacking. A friend recommended these and I'm so happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cumbersome with BAD battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to address my concern around carrying a wired system. I must say that while it is good when I am sitting at my desk and not moving, it is bad for travel, during exercise, walking etc. The system disconnects itself after 20 mins and it is a pain to reconnect. Especially inconvenient when a call comes in during this time the system has already disconnected without me knowing. I am a big fan of Bose, but this one falls flat. The sound is good but not worth the money. :-(

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to share your concern. We encourage you to contact our product support team directly as we'd like to learn more to ensure proper and stable connectivity for you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 4 out of 5 stars

    Music quality is fantastic! Connects fast! Fits A*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this a 4 star as the voice call is not still perfect. The audibility of the person speaking with these earphones is quiet a bit irregular to the person listening to on the other end of the call.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Average sound and background noise filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and they stay dry. Average sound quality and background noise filter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset after an exchange of another one should have spent the money the first time. Good volume and the cord is long enough that it does pull out of your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great but don't get them if you are looking for sound isolation. I use these at work because you can hear other things such as the phone and coworkers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been a big fan out Bose products. When this headset went on sale. I had to get a pair. Great for people on the go. The only down side is the battery life. Only last about 6hrs per charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for those on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to answer a call while listening to my podcast is great. I don’t have to look down to see who is calling. Big bonus especially when I am driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you want in earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoyed my pair of soundsport earbuds. If your caught between these and the apple earbuds, can't really go wrong with either. Excellent during workouts in and out of the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality. Terrible noise isolation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were OK. They sounded good, while indoors. But once outside, too much noise filters in. If sound isolation is what your looking for, then look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    5 months old and won't re-charge...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months old and only used periodically when they would no longer charge. I used these inside, 70 degrees, in my office and they failed, so I cannot imagine what they would do in a harsher environment. Sound quality was decent, but never seemed to get loud enough to suit me. I don't feel I would buy another Bose product after owning these, not impressed with the service life .

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for providing feedback on the SoundSport wireless headphones! The expected battery life is up to 6 hours with a full charge, indoors or out. We would like to look into this issue for you and encourage you to reach out to our Support team at https://www.bose.com/en_us/contact_us.html. Thanks, Suzanne - Bose Support Bose

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Only downside is that if you carry them around your neck for a while it can start to hurt even though they don’t weigh a ton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works in the Oil Rigs and these are awesome we can finally hear each other when we are talking or when he's listen to music while working. Very sound proof and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose ear buds didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but I could not get the ear buds to stay in when I was jogging. My ears are an in between size for the different adapters. I returned them.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      We are sorry to hear that you've returned them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips which may help other Bose customers reading your review (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2 Bose

  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose soundsports. I’ve had some issues with them but I call warranty department for Bose and they send me a new set with a new one year warranty with no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good sound but bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was similar old wire soundsport. Its very bulky and I feel fatigue around earlobe less than 1 hour of used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the bomb.com

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves them. We love Bose brand headphones so naturally these were my first choice for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freedom. This is my first headset. I travel so much and have been afraid to give up my over ears for years. Hope I can hold on to the space in my backpack and Not just fill it up with something else :-)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Please be wary of Bose customer service!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Absolutely no durability! First pair worked for maybe 3 months (unfortunately out of the return time for Best Buy) sent in for a warranty repair thru Bose WHICH IS QUITE A PROCESS. Basically you can’t talk to someone over the phone you have to send in repair request thru their website and they are supposed to send you an email with shipping but I had to go through texting a virtual agent all the information I just sent in for them to actually send the email shipping label. Finally got replacements about week and half after drop off at UPS store. Worked for 2 days and won’t power on. I’m not running them through the washer or even dropping them. Taking delicate care of them and Only using 3 times a week at most and they can’t hold up. Completely disappointed in what I thought was a quality brand and now I’m out some $100 bucks for a months worse of use out of the headphones. Will certainly avoid this brand for the rest of my life based on this experience. Would gladly pay extra for a model that is not complete garbage.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Glad to hear you loved the audio quality of your headphones. Our product support teams are here to help, you can contact us via social media, telephone, our online chat service or use our website to send repair and return requests.

      We understand the experience you have had is disappointing, and this is not what we would expect. This is a rare circumstance your item has appeared to stop operating in this short amount of time. Bose works hard to make fantastic and durable products for our customers to enjoy.

      Thank you for your feedback.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok wireless earbuds. Battery life ok in beginning. Earbuds have great sound. Not really worth the amount I paid.

    I would recommend this to a friend