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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 17,423 reviews
  • Rated 5 out of 5 stars

    Cool bose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Not a fan of the fully wireless one but these are great. Buttons work awesome and survives sweat during the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, short lifespan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, this is my 2nd set. The only issue with my old pair is, after 2 years, the battery life is atrocious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife's birthday. Perhaps the exchangeable ear pieces are not fitting me correctly because the bass seems not that great unless I press the buds into my ears. Bottom line. My wife likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Bose Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Bose earphones, the fit is very good in the ear. The sound quality is ok. This set of headphone/earbud is rather expensive for what it is and does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for my riding and when I’m working I have to say there pretty good me personally though I’ll stick with my beats for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. I especially like the cord which I can lay on my neck like a necklace and not loose them. That’s why I don’t like the Apple earpods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality and Clarity in a package for the active

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using several pair of wireless earbuds and headphones, the Bose SoundSport were a very welcome and refreshing option. First, is the premium packaging. When handling and opening the box, you quickly realize the level of attention given to product. Open the box to find the headphones, a charging cable, a case, and additional earbud covers - the standard stuff. I really like the case for these buds. It is small and compact, allowing you to carry it in your pocket if you'd like. Although small, it has adequate room to hold the headphones and the charging cable. Also included in the box are instructions. These are very limited. The instructions basically cover initial setup and pairing, that's it. Most of the standard operations are pretty much just like most other headphones. The SoundSports are very well built. The fit is snug, but comfortable. They are made to be worn with the wire hanging to the rear. To help with stability, the SoundSports have a small clip near the center of the wire. I found this clip to be very helpful in stabilizing the headphones. When worn properly, I noticed nearly no looseness or movement when exercising or running - very good fit. In comparison to other experiences, the SoundSports have the most snug and comfortable fit. When it comes to sound, they are top notch. Crisp, clear sound with very accuracy and consistency. Easily one of the better audio sounds from any wireless set on the market, and probably the absolute best when compared to other activity buds. The sound is just good. There is an app allowing greater control of the SoundSports - obviously available in the Apple app store and Google PlayStore. I took a look at the Android version of the app and it appears to offer quite a few controls and features. But, I am a Windows Phone user. My primary device has Windows 10 Mobile installed. I had no problem connecting to my Windows 10 Mobile device. I was even offered options low battery notification, alternate audio, and connectivity notifications. Of course, there is no Windows 10 app for the SoundSport headphones, but Windows 10's feature set offers great options. This all equals "well done Bose". I recommended this product to anyone that appreciates quality audio and build to accompany their active moments/lifestyle. Great product for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I had a pair of wireless headphones that i took back because the blue-tooth connection was weak. These headphones stay in your ear and have a good connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to use it everyday. Everytime I use it I need to charge it. It maybe the weakness of Bluetooth connection for interference to come in and cut off or distort my connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the first pair of Bose Bluetooth earbuds I’ve ever owned. Sad part is they must have had a bad cell in the battery because they never fully charged and died very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My 1st Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but I likes sony more in terms of loudness and drums sound. It doesn’t prevent 100% hearing noises from the surround.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, SamNash.

      Thank you for sharing your experience with the SoundSport Wireless headphones. Glad to hear that you enjoyed the sound quality. To clarify, the headphones do not have noise cancellation technology.

      Thank you for giving them a try, and if there is anything you need, feel free to contact our Bose technical support team. We are always around to help you with anything! Contact info can be found located on the Bose website.

      Take great care,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointed for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the fit was comfortable in my ear and I liked being able to adjust the volume from the button on the cord, these lasted less than 6 months before dying. They died in the middle of my last run, so I plugged them in when I got home thinking I may not have properly charged them. But now they won't even turn back on. Given the short life on these, I don't think they're worth the price.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Glad to hear that you found your headphones comfortable and easy to use.

      Sorry to hear that you are not getting the expected 6 hours of battery life. I'd suggest in attempting to update the firmware of your headphones, you can do this by connecting your headphones to a computer via USB and visiting http://btu.bose.com/ for full instruction.

      If this persists, do reach out to your local Bose product support team. Your product has a 1 year warranty attached, an agent will gladly get you enjoying your music once more.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose is the boss

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they have the strap and the clip and love to use during working out. Only reason for 4 stars is because the battery life sometime drain too quick

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Meant For Movement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but I couldn't warm up for my workout without them falling out of my ears. I tried the various size fits. They just aren't stable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Maybe great for others, not so much for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about these headphones when I purchased them because I got them at a great price & I love Bose for their sound quality. I can’t understand why they can’t make the actual earphone part fit better inside of your ears? They wouldn’t fit even with the provided ear adapters. The sound was great & connecting them to my device was easy enough but those were the only good things about these earphones. I returned them for the Apple AirPods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and ultimately decided on bose. I have purchased their wired sport headphones, wireless over-ear headphones, and knew that the wireless would be the same great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose wins again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!!! I have two pair since the battery life isn’t for all day constant use but they are great. Another great product from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    A Dissapointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of Bose earbuds. I was in need for wireless earbuds since I started going to the gym, my initial thought was to get these since I love how the ones I own sound. Mine are loud and these Bose SoundSport weren't even loud enough with full volume on. I just expected more and better sounds quality from these. Had to return them the same day I purchased them

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello JH12,

      Thank you for sharing your experience with the SoundSport wireless headphones. We understand that they did not live up to your expectations, but we appreciate that you gave them a try. We want to keep you in the Bose family and hope you will give us another chance in the future. We value your feedback and are always looking for ways to improve our users listening experiences.

      If you have any questions at all, please contact our Bose technical support team by navigating to this page here - http://bose.life/2qwENj4

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 5 out of 5 stars

    Sound quality is as expected.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The true wireless require too much for me. I can throw these in my bag, hang them around my neck or put them in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earbuds, but what I love the most is that you won,t lose them because somehow they always end up in the shoulders

    I would recommend this to a friend