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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 17,423 reviews
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of wireless earbuds is vastly superior to the first gen version that I was using before. Much more reliable and quicker connection to phone and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was extremely helpful. She helped with the connection, made sure it was connected properly, and showed me how to access on my own!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose SoundSport Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose! I have always loved bose but I am disappointed with the wireless headset. I purchased 2 pair and both pair were falling apart in less than a year. Bose did replace them FREE after a stern talk. The replacement lasted about a year so, I give up. I'm not active so this is from normal daily wear for both pair. I grossly disappointed because I love Bose. I remain hopeful that they will improve the product soon.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello GoMurf. Thank you for your review of the SoundSport Wireless headphones. We are sorry to hear about your experience. That shouldn't have happened. I'd encourage you to contact our support team for service options. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support Bose

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than the headphones, the service at Best Buy and the manager at their Alpharetta location I dealt with was AMAZING!! THANK YOU SO MUCH. I will be a customer FOREVER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Fit and Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of the Bose over the ear headphones. I was a little skeptical about the earbuds but after a couple of weeks of heavy usage I am glad I made the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not what I expected I wish they were a little bit louder and maybe a little bit smaller for my ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product by BOSE!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SoundSport Wireless In-Ear Headphones by BOSE is top of the world. I love 'BOSE" for there innovative designs and sound performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good but if you travel a lot you will want to go with the either the wired or wireless noise canceling version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They sound great and connect easily. They do sometimes fall out of my ears if I am working out with them though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and comfortable to wear! Only one thing I could complain about is that it can really drain battery when it's on but not even playing music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Expected better from Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, But lacks sound volume. I've had all brands of headphones. And for the price of these. Not super impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound just not for staying in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound just hard to stay in ear when running or riding bike. But sitting by water sounds great and only 100 bucks so

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Mbjs1,
      Thank you for taking the time to share your experience with the SoundSport wireless headphones. We are happy to hear that you like the sound, as far as the issue with them fitting properly, the StayHear Tips + that comes with the SoundSport Wireless come in 3 different sizes Small, Med, Large. Have a great day! Tony G - Bose Support bose

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these riding on the road and I’m still able to hear the cars Only problem then tend to slip when you start to sweat a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Superior Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality and the earphones are too big and heavy. You start feeling the pain after wearing for couple of hours.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Vicky.

      Thank you for taking the time to write a review of your SoundSport wireless headphones. We're so happy to hear that you enjoyed the headset's audio quality.

      We appreciate your feedback, and we're sorry to hear that the headphones were uncomfortable. For the most secure and comfortable fit when using the SoundSport Wireless, we recommend trying all three sizes of the included StayHear+ Sport eartips. Some users have benefited from trying a different size in each ear. We hope this helps! Have a great New Year.

      Best Regards,

      Jesse - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose earbuds are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but it loses power rather fast. Other than that these earbuds are pretty decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great as usual. But let down by battery. For the price they should at least include bose charging case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones wished the where better water proof and sweat proof but are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were wonderful for over a year. Now the battery dies quickly and they don’t charge completely, but still work well otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earphone as a replacement for my old Bose earphone. I use it during my daily walk in the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose SoundSport Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the headphones. Have used them for the last month. Once you connect them to your iPhone or iPad, you really never have to worry about connecting again.

    I would recommend this to a friend