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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 17,423 reviews
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, just as described on website, my second set of nose headphones got the geek squad protection for them too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gym headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a second set of headphones. With having small ears there kinda hard to stay in my ears once I start sweating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. Simple to connect and use. Very difficult to keep in ear, constantly fall out.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thank you for leaving your review of the SoundSport Wireless headphones.

      I am thrilled to hear you enjoy the simplicity and sound quality of the product. I am sorry, however, to hear they fall out of your ear. One of the key things about Bose headphones that I noticed when I first personally tried them, was how the 'shark fin' of the StayHear tip was designed in such a manner that it helped the product stay in my ear at all times. I had always had issues with other brands of earphones falling out, but not with Bose. The key thing to take away from this though, is you need to make sure that you are using the correct size tips.

      There are three sizes of tip included in the box with the headphones ranging from small, medium and large. You should try the different sizes to see if this helps you in any way. Another thing to note is that your ears are not necessarily identical, so you may need to use a medium size in one ear, and a small in the other. Give it a try and see for yourself.

      If you wish to discuss this further, do not hesitate to reach out to our support team, we love to hear from our customers. Details can be found on the Bose website's contact page.

      Thank you for being a Bose customer and for taking the time to leave your review.

      Kind regards,

      Jeff G - Bose Customer Support bose

  • Rated 5 out of 5 stars

    hub loves it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsve this to my hub as a surprise present and he said he loves it. He use it everyday the whole day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been super pleased with these headphones. Perfect for gym, working in the yard and chatting on the phone hands free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good pair of wireless EarPods and I thought that these would be the ticket. After purchasing them and using them I am really disappointed. First the ear pillows are a huge disappointment. I need to use the large size to keep them hooked into my ear cartilage. the pillows will not fit my ears and due to the weight of the buds I cannot keep them in my ears. I ordered some of the older style pillows which fit better but again I can't keep them in.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We’d like to help. These are great headphones and we want you enjoying them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2 Bose

  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that they are supposed to be sweat resistant but the earphone will get lower if there is some moisture in it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality if it fits in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out of my ear, sound quality is excellent but avg for ear fit.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there!
      I'm sorry to hear that you are experiencing some issues with the earbuds not fitting your ears.
      The correct fit of these buds is important to ensure that the buds stay in. Did you know the earbuds have three different sized eartips? I would recommend giving all the sizes a try. This will help get a more secure and comfortable fit.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound but not loud. Battery life don't last as long as it say.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, I am so glad that you love the clarity of sound from your headphones. At normal listening volumes, you should be getting 6 hours per full charge. You may get less when listening at maximum volume. If you feel it may be something else, the steps here https://bose.life/2QeRL7j will defiantly help. Also, to get the best audio performance from your headphones, head to http://btu.bose.com to update them.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud sizes don't fit my ears, battery life is weak, connectivity has been good but sound volume isn't very loud

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We’d like to help. These are great headphones and we want you enjoying them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2

      If you are getting less than six hours of battery life from a full charge, please contact us directly and we'll make it right. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but sound gets a bit muffled when you are facing the mic straight on. Good value for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headphones. They stop working within the add on protection plan, so it's a great idea to buy this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to pick up was very easy . They are perfect for me. I’ve enjoyed using them daily .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only draw back is the battery life is not superior. Also, they tend to not stay in your ears when doing vigorous exercise. Otherwise, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to buy beats head phones and the associate recommended these ones and I’m super happy with my choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bit expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He is in his teen so most stuff we buy is not best enough :) But he likes ths headphone so much! I am glad I bought this for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good but cable peels off easily

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have both side connected and Sounds good but cable peels off easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really get used to the feeling of the cord on the back of my neck. Color was not as good as the picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with them The sound is not what I thought it would be but it's ok Noise reduction is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in sales I have to talk with my customers and this earbuds has to be charge before my day is over.

    I would recommend this to a friend