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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 731 Showing 14,601-14,620 of 17,423 reviews
  • Cons mentioned:
    Clip

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok. It does not hang up when you press the button. The clip keeps coming off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months in with minimal use the rubber casing for the volume controls, and earbuds start to fall off. Bose did replace them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I bought me a pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Than my wife’s monster beats broke and I bought her this pair and she loves me oh I men the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I buy are Bose products when it comes to sound. I sweat hard when I workout and these headphones get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only heard great things about Bose so I decided to give them a try and I’m so glad I did! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a difficult time finding earphones that stay in my ears. These stay in most of the time. I expected better connectivity and quality out of Bose with their name. My first week I had some issues where the earphones freaked out and made a buzzing noise for minutes until I restarted it. You could find better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there, GoCougs. Thank you for taking the time to write your review of the SoundSport Wireless headphones. We're sorry to hear that your experience with them has not been ideal. We would like to provide you with some troubleshooting tips that will help you to enjoy the headphones even more. We suggest trying the different sizes of StayHear+ Sport tips provided with the headphones. For optimal comfort and audio performance, it is important to choose the right fit for you. Details on how to do so can be seen here - https://bose.life/2r5r8RV. In regard to the Bluetooth connectivity, we recommend updating the firmware of the headphones using a computer and our online updater - https://bose.life/2LYNuy8. If further assistance is needed, we encourage you to please reach out to our Bose technical support team in your region. Warm regards, Ashley - Bose Support bose

  • Rated 4 out of 5 stars

    Great for listening to music on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Bose fan and my son wanted earbuds for jogging for Christmas. I went to my local Best Buy and a salesman turned me onto these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont work well when making calls using them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a premium sound when it comes to music. However, when I try to make calls it's just a big disaster. I got them replaced twice but both of them had the same problem. The caller's voice breaks over these headphones. I can hear the other person perfectly well over wired headphones also I do have full coverage in my area.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Only concern is if you are on the phone the sound cuts out when another call is coming in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my dad for his birthday and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for two. Because my first one was grabbed by my sister. So I bought another one again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and pair with iPhone and Mac. Ear piece is larger than what I'm used to but mostly purchased for in home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the ear buds to a friend for her birthday. She loves them . So she bought a pair for her friend .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Fan 2nd pair I have purchase clear always waiting to see what bose come up with next

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased by the performance but I wish the battery life was extended. On average I get about 3 hours from each charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and seemed perfect for my needs, however they really didn't hold a charge.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for writing your review. We are thrilled to hear that you enjoy the sound quality that these headphones offer. If you are not getting six hours of usage with a full charge, we encourage you to reach out to us directly. We can be reached at 1-800-819-7032 between 9:00am and 9:00pm (EST) Monday through Friday. Bose

  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great there sweat resistant I can run with them they don’t come out easily so over all I’m happy with them !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has really good audio but they didn’t last too long, the cord were delicate

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Alien,
      Thanks for taking the time to write this review. We are happy to hear that you are impressed by the audio of your headphones. If you are having an issue with the cord, in most cases they are covered by a warranty. We would encourage you to reach out to your local support team for assistance. Here is a link you can use for contact information. https://bose.life/2qwENj4. Click on your region, scroll down until you see "Contact Us." Have a great day! Tony G - Bose Support bose

  • Rated 5 out of 5 stars

    Comfy and Sound Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are exactly what I needed. Only complaint is they feel a little bulky at first but you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set-up, easy to use. App is great. Makes it simple to switch back and forth between different devices.

    I would recommend this to a friend