Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 17,423 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, bad battery life and too expensive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but bad battery life. It takes FOREVER to charge (on a regular 5 volt charger overnight it may charge up to 70%). The clip never stays clipped to my shirt. For $150, I expect better from Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Sezinando, thank you for your review of the SoundSport wireless headphones. We are excited to hear that you enjoy the audio quality and performance. We are sorry to hear about the issue with the battery life that you are experiencing. We recommend updating the firmware using our online updater that can be found here: https://bose.life/2dAnNUr. If you need additional assistance, we encourage you to reach out to our technical support team in your region. Contact information can be found here: https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. We hope this helps! Have a fantastic day. Ashley - Bose Support Bose

  • Rated 1 out of 5 stars

    Poor fit ,

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for last 3 months and tested with different ear plugs that I got with the purchase. However, these headphone do not fit for my ear. These just slips from my ear after few minutes of my workout. Though the sound quality is moderate, Every person ear share/size is different and these Bose® - SoundSport® Wireless In-Ear Headphones are NOT for me. I got these after reading positive reviews and totally disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Pure Bliss For My Ears

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my Bose SoundSport Wireless Headphones, and I must say, Bose really outdone themselves. These headphones are amazing. Music and calls sound much better with unbelievable clarity. I can actually hear parts of songs that I never knew existed (not to mention lyrics I thought I knew, LOL!!!). Included in the package was 3 different size cushions for the in-ear (small, medium, and large) for the perfect fit, charging cable, and a Bose clip pouch to keep everything in. They are very comfortable while wearing them and they did not fall out. Bluetooth set-up was easy with the BoseConnect companion app. I love these headphone and will recommend them to anyone. Especially those that like to workout at the gym or going for a run. Being able to move freely and focus on the workout without wires and cords getting twisted, tangled, or caught up while exercising is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best wireless headphones on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphones are quality.......................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it is a very nice product and it work perfect.!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Got to improve this product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good as far as the sound but not for everyday wear all my buttons have come off and I really didn't use them that much for them to come apart because of the price I paid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this purchase!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but they still don't adjust in ear very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I like the color and the sound ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT HEADPHONES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY like these. Easy to use. Love BOSE merchandise!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not what I expected from Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome!! The style is not the best they are too bulky and heavy in the ears. The also off out when you start sweating a lot. I think I’ll stick with my wired sound sports by bose.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi! Thank you for very much for your review. I am very happy to hear of your continued support for Bose. However, I am very sorry to hear of the issues you has experienced using your SoundSport wireless headphones. I would recommend getting in touch with technical support for your region - who will be more than happy to provide you support to ensure you can get the most out of your product. bose

  • Rated 3 out of 5 stars

    Bose Quality trumps cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to go with another brand, but my experience with Bose wouldn't let me take the chance. I probably would with something pricier, but the cost difference ($20) with others wasn't enough to get me to switch brands. Still more than i wanted to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound like nothing else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products, and this is the best one yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent pair of headphones*

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great... Awesome quality... No problems so far....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another high quality headphones from Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones. Easy to pair with device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Little disappointed with the fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed a lot of wireless headphones and went with a known brand. Sound is good, setup easy, but the fit is not great. Maybe it's my ears, but for me they are not comfortable. Wish I tried them before I bought them.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We’d like to help. These are great headphones and we want you enjoying them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2 Bose

  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones! Very happy with every aspect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I first got them but now they drive me nuts because I can't get them to stay in place. They keep falling out when I'm running and that's the whole purpose I bought them. I changed the size of the ears buds and still the same thing. Not happy at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my third pair. First set had static that would not stop even after turning off. Second set had static during use, finally stopped then would not turn back on. I love the product but i think it needs work. I'm using my third and last try. Bose has disappointed me with this.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      We noticed your review and wanted to follow-up to provide some additional information.

      We set out to make your workouts better, and engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, with amazing sound.
      For the vast majority of owners, the SoundSport wireless is delivering on its promise. But a small percentage of customers -- like you -- have experienced a problem. And that's not okay. We took every headphone returned to us, went back to our labs, and got to the bottom of it.

      We found that SoundSport doesn't perform like it should under specific conditions related to more extreme levels of sweat and moisture. And we now have a solution to make it work just as well for those customers, too. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August. Since you've had this issue, you're our priority. A new SoundSport wireless will be reserved for you, and sent free of charge.

      Please call us at 1-800-819-7032 or email us at review_support@bose.com and we’ll do the rest. Bose