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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 17,423 reviews
  • Rated 2 out of 5 stars

    Not what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily wanted to use this for handsfree phone calls. Wasn't functional for that purpose, kept sliding off my neck. Maybe great for doing workouts, but not as a handsfree phone device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not good for small ears!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and all that they do however, they only have 3 sizes for the earpiece. If you have tiny ears such as mine, the ear buds will fall out. I wish they had smaller ear pieces.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds worked great for the first few months or so. I didn't use them for about 6 months and suddenly they don't seem to hold their charge for very long even though they charged overnight.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! I am glad you were enjoying your earbuds. Let's get this charging issue fixed. I am sure the steps here will do this for you https://bose.life/2QeRL7j. If you still need help, your headphones are backed by our limited warranty. Reach out to us here https://bose.life/2Obd4Tb and we would love to help.

      Tori Mae - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son last Christmas... Bose has a great reputation, however, my son has had to contact the company a few times due to issues with his headphones... the sound wasn't right... I was definitely disappointed with this purchase...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average ear buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the first few months. After some time , the buttons move around making different to skip a song. Rubber breaks off as well. Sound quality is decent

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bulky and not a good fit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky to a point that I felt it would continue to fall out of my ears. As a result, the nouse cancellation wasn't a great success. The size also put a lot of pressure on my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will slip out of tiny ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the smaller additional ear piece, after about two miles of running they would begin to slip out of my ear. I bought these hoping they would resolve that issue since I am a female with small ears. However, likely won't be an issue for others though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent Audio, but very Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is definitely pretty good, but it's so heavy and bulky. It doesn't stay in my ears during workouts either. Wish I would've purchased another product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound. Stays in your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to withstand the sweat during a heavy workout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best running buddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start saying... This are the best running headphones I've ever used. I have tried a whole bunch of cheap headphones cuz people always says they are all good and they will work, well that's not the case. I have also use a couple of not too cheap wired headphones and the results was always the same. Fighting with them the whole run. So I decided to give this a try and boy... I have to tell you this headphones are amazing. I can't say the are the best out there cuz I haven't tried all of them, but this are by far the best I have used. They are so comfortable you won't even notice them, they don't move no matter how much you sweet or move. I was sceptical since they look bulky, but they weight nothing, you just put them up and fix them so you feel comfortable and you go to run and the only way you know you have them on is the music which is what you expect from Bose. If you want noice cancelling which this headphones aren't, you can just get the noice cancelling tips and replace them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Xmas gift and I'm enjoying them. Thx Bose!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for when you need to do yard work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for very active people, athletes and

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They have there pros and cons

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound quality but they break very easily. Haven’t even had this pair for six months and they fell on the ground and now they won’t turn on

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, I am so glad you love your headphones. I am sorry to hear that you have faced issues after dropping them. If you think they may be damaged, reach out to us as we would love to see how we can help. You can reach us here https://bose.life/2Obd4Tb.

      Tori Mae - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Lost sound volume in left earphone..very annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved these headphones since I got them, until now. Originally, I bought them to replace my powerbeats3 that stopped working due to sweat during a workout even though they were supposed to be made for being active. The soundsports have worked great until recently, My left earphone has lost a lot of sound where its barely noticeable through that ear regardless of volume. As you can imagine, this is very annoying since it makes you feel like you're having hearing problems throughout your whole workout. I've tried to reboot the headphones following steps I've found on Bose forums for other people who've had similar issues, nothing worked. May look into trying Jaybirds next ...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be Aware - Not Active Noise Cancelling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the Best Buy website it lists these as having active noise cancellation, but they do not. They are fine headphones otherwise, although the added bulk at the ears makes them a bit awkward to put in and wear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time fan of Bose products. Replaced my wired Bose set with the wireless sports set. Really excited to use these for long runs! First pair would not hold a charge after one week. Second pair would not power on after a few weeks. Really disappointed since the sound quality is great that they do not work for more than week or two. Read that they are aware of this problem and will come out with a fix at the end of August. Guess that just means too bad for the loyal customers that purchased before the issue could be corrected. A lot of money for a disposable product!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good one to use it for gym and outdoor activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great headphones in every way!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best headphones I've ever used! The sound quality is amazing, they are extreamly comfortable to wear, and they are very durable. I love how perfectly the ear pieces fit and are able to stay put in my ears, even when I'm very active. These are lightweight and move around easily, so they are great for when I'm working out, playing sports, or going for a run! The battery life is great, I'm able to use them for days without having to charge them. I have already reccomend these to my friends and family and would highly recommend them to anyone that asks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awsome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great...very knowledgeable employees!!!

    I would recommend this to a friend