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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 17,423 reviews
  • Rated 3 out of 5 stars

    They sound great...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but I had to change one set because it stopped working. Up until now the second set is working perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds are too big, average sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are too big and stick out too far. Also, the cord was too short and kept dragging on my neck and pulling on the buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just make you deaf because the are so snug in the ear! Even with the smallest ear piece! I do love hose but these were not for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones is ok with a nice design. But I was looking for more powerful sound. I guess it's ok considering the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit expensive for the quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased thinking that it was going to be as good as Quiet Comfort 35. That was not the case. They're good but not as good as my Beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pick up to much outside noise and it's hard for the receiving person to hear what you are saying.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there,
      I'm sorry to hear that you are experiencing wind noise.
      Have you tried updating the firmware? There are instructions for this on our website and I would recommend giving it a go. This will improve your experience.
      Thanks!
      Kerri - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. You can hear everyone's conversation in the gym. Isn't loud enough to block them out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for work online meetings, battery life not that great. Have to charge a couple of times a day.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey,

      Great to hear that you benefit from using the headphones during work meetings. I find them especially useful when working from home with their built-in microphone and wireless connection! They provide up to 6 hours of playback time, which is plenty to get me through the working day. If you're not experiencing this time, I encourage you to run through the quick troubleshooting steps at https://bose.life/32LV1Ls to resolve this.

      Andy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good but the ear buds are big and bulky and felt like they were tugging in my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies after a couple of month’s. I believe in Bose but may be smarter to get it directly from bose

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Wireless

    Rated 5 out of 5 stars

    Amazing sound quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a runner and have used a few different brands of wireless earbuds and the Bose by far have the best sound quality and snug fit in my ear. The only issue I have had while working out is the bulkiness of the volume/charge port - it is so large that it makes the earbuds almost feel "heavy." If I am doing things around the house with the earbuds in, I usually just use one instead of both so I can hear other things around the house and if I am not using the side with the volume control, the earbud falls out constantly because of weight. The battery life is good and lasts throughout my workouts with no problem. I have had it connected to an iPhone 7 and as a plus (for me, anyway) these do not drain the battery on my phone! I have had others that make my battery on my phone drain so fast that I cannot go on long runs but I have not had that issue with the Bose! Connecting them to my phone was simple and easy with zero issues. There are 3 sets of rubber ear pieces so you can get the right fit and the handy travel case makes them easy to transport and find in a gym bag. All in all, I think these are great headphones for lifting weights, running or doing things around the house without compromising sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low impact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for low impact exercises but anything related to jumping the earplugs fallout. When taking an incoming call sound is really muffled.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for trying out our new sport wireless headphones. We set out to make your workouts better and engineered the SoundSport wireless headphones to be stable and comfortable. If these are falling out of your ears, let's try all three sizes of the removable tips.
      We'd like to learn more about your incoming calls and how that compares to listening to music on your headset. We can be reached at 1-800-819-7032 between 9:00am and 9:00pm (EST) Monday through Friday. Bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear voice sounds but no bass sent them back and bought the JBL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my brother, they stopped working after a few months, he’d use them to work out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound weak battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had more and this one has the weakest battery. Make sure it fits ur battery needs b4 u buy

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! One full battery charge for the SoundSport Wireless will provide 6 hours of seamless audio streaming. If you're not receiving this, a reset and updating the firmware of the product will help you. If things do not seem to improve, please reach out to Bose directly. Sam - Bose Customer Support bose

  • Rated 3 out of 5 stars

    above average, below excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goos earphones I was expecting something better from Bose but at least it makes the work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be better or I would have given it 5 stars. Overall it is ok sounding but quite expensive for the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay, maybe good for just working out alone but around people and in planes you can’t hear too well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy on the ears. Not comfortable at all. Would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing Is that they discharge too quickly. But great sound!

    No, I would not recommend this to a friend