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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 17,423 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones I've Owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the type to write reviews (always read them though) but I've been waiting for Bose to release a pair of wireless sport earbuds for years! I finally gave in and bought a pair of Powerbeats 2 last summer which have served me well.. However these blow the Powerbeats out of the water. I also own pair of wired Bose earbuds for my commutes to work and these match if not exceed those. They give a great seal to block out excess noise and the battery life is better than my Powerbeats. Very comfortable, easy to pair.. The sounds is clean and clear, bass is amazing and definitely passes my rigorous 2-3 hour sessions at the gym. If you're on the fence about getting them, just buy them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    take all I said about Bluetooth headphones back

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had bottom tier wired earbuds and gradually upped my game to improve the sound quality in each model I purchased. My first experience with Bluetooth earbuds was marginal, both in sound quality, wireless reception and battery life. All has changed with these Bose SoundSport Wireless headphones (earbuds). These sound better than most wired earbud style headphones I've used, crisp voice and full lows, frankly a pleasure to listen to. Battery life is exceptional, usually getting up to eight hours of listening time. Bluetooth reception is flawless using my iPhone 6s, have never had a dropout or stutter in the whole time I have used them. Easily and reliably pairs with any device and recognizes it on power on, ready to go. The only downside is the size of the earbuds themselves, fine for activities such as walking or running, but if you prefer to listen in bed they are impossible to lie down with your head to the side on a pillow. But for their intended use they function flawlessly, sound awesome and battery life is the best in this segment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quit working in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fair fit, ok sound isolation. Wouldn't take a charge after less than a month so they wouldn't turn on. Best Buy wouldn't credit me their value and sending them back to Bose for so-called warranty replacement seemed like just risking more money on a poor product, so I left them at the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do have great performance. But there are better products for a lesser cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Less than two months and not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two month after buying and using only a few times, the headphones are unusable. A screeching noise coming from left headphone has rendered them unusable. Before they worked well and the sound was very good, but can't give a product more than one star if becomes unusable in less than two months

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thanks for sharing your feedback.
      We engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, and provide amazing sound. While they’re delivering on this promise for the vast majority of owners, we’ve found that a small percentage of customers, like you, have experienced a problem under specific conditions related to extreme levels of sweat and moisture.
      We’ve taken every SoundSport wireless headphone that’s been returned to us, tore them down in our labs, and now have a solution. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August.

      Since it appears you’ve had this issue, we want to help you. Please give us a call at 1-800-819-7032 or email us at review_support@bose.com. Bose

  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an issue with keeping a complete charge. We have to keep charging them after an hour of usage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality you would expect from Bose. I took them back and bought the Apple Airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, DoctorDrew. Thank you for sharing your review of the SoundSport Wireless headphones. Though we see that they did not meet your expectations, we appreciate you giving them a try. Thank you for your interest in Bose products. Warm regards. Ashley - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sounds awful battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last through 2 workouts. The sound is good though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose soundsport wire less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but sound is less compare to the beats if yu want some base not recommended.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Vinay.

      Thank you for taking the time to write a review on your SoundSport wireless headphones. We appreciate your feedback, and we're sorry to hear that the bass response didn't meet your expectations. Our engineers are always working to improve our products and the experiences we provide. Have a great night!

      Best regards,

      Jesse - Bose Support Bose

  • Rated 2 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good however battery life is very poor.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Saurabh,

      Thank for providing your review of the SoundSport Wireless headphones. Glad to hear you're enjoying the sound quality. We appreciate your feedback on battery life. A fully charged battery will last up to 6 hours under normal volume level conditions.

      If you feel that your headphones are not functioning correctly, please contact our service team who can assist further: https://bose.life/2LXQA9

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 2 out of 5 stars

    I like um but they giving me hard time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose wireless giving me a hard time they get disconnected by itself

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to contact us. This certainly isn’t the SoundSport wireless experience we want you to have and we’d like to help. We want you to get back to enjoying your headphones as quickly as possible.

      Our support team is available to ensure the issue is fully resolved for you. Please call us at 1-800-819-7032 between 9:00am and 9:00pm (EST) Monday through Friday so we can assist. Thanks! Bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wet and didn't work anymore. Good sound but limited functions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2nd pair that I had an issue with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these and they were my 2nd pair and would not stay in my ears and wouldn’t hold charge.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Have you tried reaching out to us directly? Our Support Team is available to walk you through any trouble shooting that might help, and to discuss potential exchange options that may better suit you and your particular situation. https://www.bose.com/en_us/contact_us.html Hoping this helps ! Rae - Bose Support Bose

  • Rated 3 out of 5 stars

    Dont recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply did not last long and sound quality could've been better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      I'm so sorry to hear that you are encountering some difficulty, we would love to help!
      We will need some additional information so would recommend that you reach out to your local technical support team for assistance. The contact details for this can be found here: https://bose.life/2LkQxEY.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have Good sound but broke fast and not very durable

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Zman,

      Thanks for providing a review of the SoundSport wireless headphones. Glad to hear that you enjoyed the sound quality. We're sorry to see that your headphones fell apart, but just to let you know we have warranty options available should your headphones require any service. Please feel free to reach out to us directly so we can set that up and get you back to enjoying your headphones!

      Contact information: https://bose.life/2LXQA9c

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 3 out of 5 stars

    Not real impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bose products but I'm not impressed with these. I have to have these on full blast to hear good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Junk in less than 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounded great when new. In less than one year, they no longer charge. Best Buy refused to even give me a discounted replacement pair. Buy a different product at a different retailer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the sound performance. Other than that a big disappointment. Power button is disintegrating, and so is the volume cover. Battery does not last very long and sometimes the Bluetooth connectivity is interrupted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life and bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor battery life and not comfortable keeping on. Very poor design and very disappointed. If it wasn't the covid19 time I would definitely take it back. I been a big fan of headphones by bose but this wireless one is absolutely disaster

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too shabby.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be louder, could have more bass, but overall the sound quality is decent.

    I would recommend this to a friend