Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 17,423 reviews
  • Rated 3 out of 5 stars

    They are ok expected more from bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are ok, battery life could be longer and there humming in the background when there is no sound.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not Bose Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with the excitement that bose is a leader is sound quality. I had to turn the volume all of the way up and I still couldn't hear very well. I ended up returning these within the first 2 weeks and tried Jaybird. Jaybird is the way to go!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Stopped working after just over a year!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair in Nov. 2017 after reading great reviews. They were never a comfortable fit. The right ear lost volume by about 3/4. Not sure why, it just happened about half way thru the day. I will be bringing them back to see if the Replacement plan covers it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi TMruz, thank you for taking the time to review our product. I'm sorry to hear of the issues you are experiencing with your SoundSport Wireless earphones. I would recommend reaching out to our Technical Support Team through our website if you have no joy. One of our agents will be happy to assist you. Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    There okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good but don't stay in ear. Any movement and they fall out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Arevage headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are to big and lack noise cancellations which makes it hard to hear your caller.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Alana.

      Thank you for taking the time to write a review on your SoundSport wireless headphones. We appreciate your feedback regarding the size of the earbuds. We are always working to improve the design of our products.

      While the SoundSport Wireless are not engineered with active noise cancellation, we would recommend trying all three sizes of StayHear+ Sport eartips to ensure the best fit and call quality. You will find a small and large set in the box, and the medium size is installed when you first open the product. Please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Rated 3 out of 5 stars

    Purchase for my Son He likes them at this point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son has not had them for long enough to give a good review. He likes them and uses them everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Over it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched these headphones out so many times. They are great when they are new. As time pass, they develop different issues. This time the volume is almost gone on one side. Calls are distorted and the battery does not last long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but i dont hear a difference between my 30 dollars headphone and the soundsports.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones if you are sitting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice quality is amazing as expected but not very comfortable during exercise. Ear pieces are heavy.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We are glad that you enjoy the voice quality. Here is a helpful video that illustrates how to get maximum comfortable with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):  http://bit.ly/2dWXCX2 Let us know if you have any questions and we'll be happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Best earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding, lightweight, in ear but not the “bud” style which is more comfortable for me and doesn’t make my ear hot. Battery lasts a decent amount of time. Locks good in my ear so doesn’t fall out. 10/10 rating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Sound but won't stay in my ears!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good but for exercize it comes out when it get sweaty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, clip sucks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound and fit pretty good, but the clip that attaches the headphones cord to your shirt constantly comes off. You would think for such high quality headphones they would have something better than a cheap plastic clip holding the cord in place. Truly disappointed at Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair simply stopped working after 4 months and had to be replaced under warranty. The replacement pair only lasted 7 months before they had problems as well. Sweat appears to be getting inside them, as partway into a sweaty workout, they'll start acting up. The earbuds will perceive the volume up button to be pressed when it isn't, increasing the volume to the max and causing my iPhone to repeatedly beep to indicate it's at max volume. Most of the time, I have to just stop wearing them. Often the power button ceases to work for some time after (until they dry out.) Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok but I expected more for a bose brand, came back and returned it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Yosmereggae,

      Thanks for sharing your feedback on the SoundSport wireless headphones. We're sorry that it did not quite work out for you. We'll continue to look at opportunities to improve our users listening experiences. If there is anything else we can help you with in the future, please join us on our Community!

      https://community.bose.com/

      Thank you again,

      Mohsin - Bose Support bose

  • Rated 2 out of 5 stars

    good customer service BUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do work very well...for the few weeks that they work. After a while they dont hold a charge as long, then eventually won't charge at all. Customer service has been excellent, they've replaced for free all FOUR pair that stopped working. At this point I wish they'd just do a refund. Not the quality expected of Bose

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Huge disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the decision to purchase these after trading a set of powerbeats 3 that never quite fit the way I anticipated and these are even worse. Awkward to put in correctly after trying every size earbud that's included. Since they don't fit the sound is miserable and wish it had an option that added support around the ear instead of only inside.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are a little too big for ears, fall out. good sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for exercise.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SoundSports are great for exercising. Tried listening to them at work and made me feel sick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started off solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Wire started to unravel after 2 months. Now very staticky.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    good but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are a really good pair of earbuds but they're not perfect. my main reason for taking off a star is because you are only given ear pieces that do not block background noise so unfortunately they did not sound that great while i was at work. powerbeats comes with both. as far as sound quality i would prefer the sound of these over the powerbeats when not using the equalizer. rap was the only genre that sounded ok instead of great. i think that with a little more bass the sound quality would be 100 percent perfect. when playing around with the equalizer, it was a different story. i personally thought the eq set on treble boost when using the powerbeats sounded better. these on bass boost didnt do much. for most people you can't go wrong with bose. comfort, the voice that tells you battery percentage and pairing... basically all the other features are better than any other pair out there. its just unfortunate that these are not good for a noisy environment.

    I would recommend this to a friend