Customer Ratings & Reviews
- Model:
- 761529-0030
- SKU:
- 5567000
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.
This summary was generated by AI based on customer reviews.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charge did not last as long as advertised. Didn't seal well in ears.
No, I would not recommend this to a friendBattery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay, battery life is not long, a bit difficult to shut off
I would recommend this to a friendDisappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds should not have the Bose name on them.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok, but i upgraded to the Free's that sound better imo.
No, I would not recommend this to a friendMissing noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Needs more noise cancellation And better battery life.
I would recommend this to a friendBrand response from Bose
Posted .Hi Melvin,
Thanks for taking the time to write this review. Sorry for the confusion but the SoundSport Wireless is not equipped with noise cancelation. If you are looking for a similar headset equipped with noise cancelation we would recommend the QuietControl 30 headphones. Regarding your battery, please allow up to two hours to fully charge the battery. A full charge powers the headphones for up to six hours. If you are getting less power than that please contact your local support team for assistance. For contact information, please visit https://bose.life/2qwENj4. Select your country, scroll down until you see "Contact Us."
Regards
Tony G - Bose Support
ear phones bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have small ears and the ear phones are fine until I run and they easily pop out
No, I would not recommend this to a friend- Pros mentioned:Sound quality
They Suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a total of 4 pair of these. The sound is awesome and just as good as the Beats. The quality sucks, because they only last about 30 minutes to a hour if you are a runner and a sweater. If you are just buying them to use and not work out they are awesome.
No, I would not recommend this to a friendBrand response from Bose support
Posted .We noticed your review and wanted to follow-up to provide some additional information.
We set out to make your workouts better, and engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, with amazing sound.
For the vast majority of owners, the SoundSport wireless is delivering on its promise. But a small percentage of customers -- like you -- have experienced a problem. And that's not okay. We took every headphone returned to us, went back to our labs, and got to the bottom of it.
We found that SoundSport doesn't perform like it should under specific conditions related to more extreme levels of sweat and moisture. And we now have a solution to make it work just as well for those customers, too. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August. Since you've had this issue, you're our priority. A new SoundSport wireless will be reserved for you, and sent free of charge.
Please call us at 1-800-819-7032 or email us at review_support@bose.com and we’ll do the rest.
Poor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these online Christmas Eve for a gift for my husband. After receiving them and using them only a few times, they do not hold a charge for more then 2 hrs. Tips!! We tried to return , but were told we had to go through the manufacturer, the 15 day warranty had ran out. Totally disgusted with their return policy.
No, I would not recommend this to a friendBrand response from Bose support
Posted .These are a wonderful gift for your husband. We can understand the frustration with the battery life that you are experiencing and would love to help get him back up and running with a headset that has the expected battery life for these headphones. Please give us a call and we'll get this resolved. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
I like them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn between Bose and Beats I know Bose is a quality product so I chose them.
I would recommend this to a friendWon't stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these about a week ago and will not stay connected to my bluetooth
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Sall35,
Thank you for providing your review of the SoundSport wireless headphones. We are sorry to hear about the trouble you are having! We would like to take a closer look at the issues you are experiencing. Please contact our Bose technical support team directly at your convenience.
Click here for contact info: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support
Ok. Not The Best on ear fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok not the best on ear fit. Constantly falls off and not too comfortable
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Lizzy!
Thank you for providing a review of the SoundSport Wireless headphones. We are sorry to hear about the experience you had! We would love the opportunity to see if we can help in any way. Please reach out to our Bose technical support team so we can take a further look. We have a few things we can go over to help you enjoy your headphones more. Contact information can be found located on the Bose website.
Very best regards,
Mohsin - Bose Support
Charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another device that needs to be charged. Might go back to a wired device.
No, I would not recommend this to a friendGreat Sound but not very sweat proof
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning these for a little over a year but not using them much for the first 10 months or so, I started using these while working outside, sweating a lot. They soon quit working. I love Bose but I will be trying other brands for outside sweaty conditions.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
They suck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, however the design of these earphones suck big time. Too bulky. They do not stay in the ear, they fall out easily. Too much money for a design that is full of flaws. Don't know what Bose was thinking when the made this design.
No, I would not recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like when the volume adjusts while using my running app.
I would recommend this to a friendBrand response from Bose
Posted .Hello Trace,
Thanks for the providing your review of the SoundSport wireless headphones. The volume should be unchanged unless its being adjusted manually by the user. Double check the permissions on the your specific running app. Be sure it's not set to adjust the volume automatically. Please also try different apps just for troubleshooting purposes.
If you need our assistance, please feel free to visit our online support page here: https://bose.life/2v8YQJ0
Thanks again,
Mohsin - Bose Support
Good Quality/Comfort not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn’t stay on my neck evenly. Always turning sideways..
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Superman,
Thanks for providing a review of the SoundSport Wireless headphones. We're sorry you're having trouble with your headphones. We recommend that you try using the clothing clip that can help keep them secure. Fasten the clip to your shirt or wherever is convenient.
If you need our assistance, please reach out us by clicking here: https://bose.life/2v8YQJ0
Thanks again,
Mohsin - Bose Support
Great sound/crappy quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Bose sound and always had great respect for the quality. But after going through like 2 pairs of these and both falling apart in such a fast manner I have lost all respect for their craftsmanship. If you want headphones that last. Do not go with Bose!
No, I would not recommend this to a friendGood headphones but major break up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good but they tend to break up quite a bit. I read in reviews that they hold connection very well but definitely not in my case. I use them for workouts in the gym every morning and notice they break up sporadically during my workout. For the price paid, I would not recommend these headphone.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for writing your review. As you stated, strong connectivity is an important feature of these headphones and it concerns us that you are not getting the same type of experience that other customers are enjoying. One thing we can try is clearing the pairing list. With the headphones turned off, press and hold the Power/Bluetooth button for 10 seconds, until you hear “Bluetooth device list cleared.” It would also be helpful to try another Bluetooth device to compare the results. If you need further assistance, please know that we are here to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the wireless option, but not really happy with sound
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! I'm glad to hear that you enjoyed the wireless capability of our SoundSport In-Ear headphones, and am saddened to hear that you were unimpressed by the sound quality. When it comes to sound quality, I would normally advise that you check this with more than 1 device and source to check that the sound quality is not limited to these specific items. If so, I would recommend that you check through the EQ settings of that device/source for a balance you're happy with!
Liam W - Bose Customer Support
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I return them to the store grreat iteam but i was expecting something better
No, I would not recommend this to a friend