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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 17,423 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had others that had better features that were less money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound, even on both ends of a phone call, but they stopped working 3 weeks after purchasing them; about 7 times of regular use. Would like to exchange them and see if it was just a bad pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very secure. Falls off neck and can easily be list

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase very easy grreat customer service, happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling off my neck and the battery life sucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the bose products I have owned. I was a huge bose fan until I got my hands in this. The headphones cannot hold a charge. Never charged to 100%. Sound is OK but nothing to ride home about. I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Sumit,

      Thanks for providing a review of the SoundSport wireless headphones. Sorry to hear about the experience you're having. This is definitely not expected behavior and we have warranty options available should your headphones require any service. Please feel free to reach out to us directly so we can set that up and get you back to enjoying your headphones!

      Contact information: https://bose.life/2LXQA9c

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 2 out of 5 stars

    Nah

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not great i ended up buying an using a cheaper brand that sounds clearer! These are pretty much a waste of 100. bucks cause they are really too much bass and too clumsy in the ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Boise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy. It doesn't last as long as I thought it would

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the major problem with this headset is that background noise is amplified. Someone can be stirring tea in the other room and the person over the phone can hear it. And zero exaggeration. I wish you people can hear the complaints i have gotten in phone calls. Bose is expensive I really expected better quality than this. Imagine when i go outside.. im in the bronx sirens is apart of the noise pollution in nyc. I really wish i can get my money back or at least something for this horrible headset. $130... alot of money. I hate this headset... i will no longer be buying bose and people i know... really cant stand and say they rather get beats.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Lee,

      We are sorry to hear that you are having some issues, when using these headphones whilst on a call. In the box with the headphones, you will find some extra ear tips. These are different sizes and can help to block out unwanted noise. Some users find that each ear is a different size so this could be an avenue worth looking into.

      I would also suggest going to btu.bose.com and updating the firmware on your headphones. This would ensure that they are performing at their maximum quality.

      Should you want to discuss this further or have any questions; please reach out to us via our website as we would love to hear from you.

      Kind Regards,
      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    STRAIGHT GARBAGE !!! Cannot believe it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very cheap and not of BOSE quality, HORRIBLE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bose not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great a few days when it was working.On the third day was unable to make Bluetooth connection.Bose has had a lot of problems with his product. They stopped selling for awhile until they could find a fix

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We are glad that you like the sound of these headphones and can understand the disappointment. We'd like to help. It would be a good idea to clear the playlist and try to pair the headphones to more than one device to troubleshoot. With the headphones off, press and hold the Power/Bluetooth button for 10 seconds, until you hear “Bluetooth device list cleared.” If you continue to have connection issues, we are here to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Higher speed, less recoil.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sounded fantastic, but I dont know how anything short of a mule, could keep these in their ears, and run, or workout. If I sat absolutely still, they were ok. And yes, I tried all three ear pieces...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    What a great set of bluetooth earbuds!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though these earbuds and I got off to a rocky start, we are cruising now. When I received them I opened and charged them, but they did not work whatsoever. Completely non-functioning. I was shipped a replacement pair very quickly and have not been disappointed since. Pairing is a cinch, and the sound quality is exactly what you would expect from Bose. I wish they were noise cancelling, but it's not the end of the world. They are extremely comfortable in my ears and fit very well. I have never had them fall out like regular earbuds often do, although it was a little awkward at first getting used to putting them in correctly. There is a trick for sure. All in all, this is an excellent product and I would replace them if I lost or broke them. Definitely would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No music controls sadly and wish there was some way too

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is awesome. Not so comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces uncomfortable and they don't stay in well

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We’d like to help. These are great headphones and we want you enjoying them. Here is a helpful video that illustrates how to get an ideal fit with our removable tips (the video was creating with a previous generation of our ear bud headphones but the principle is the same):

      http://bit.ly/2dWXCX2 Bose

  • Rated 3 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall pleased with my purchase. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best wireless earbuds, ever.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds. Very crisp and clear, with a good battery life - I typically get ~6 hours of playback time (more than enough!). I would recommend these to anyone looking for the best wireless sport earbuds, with great sound quality and light weight. I will add, the Bose app will allow you to change settings on these (TOTALLY AWESOME!) - highly, highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shut off on me after 7 minutes in the sauna ...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Bose earbuds. First one was not able to recharged suddenly. The current one only can charged up to 90% after a full day charging

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not appear to have the same clarity and richness of sound quality that I experienced with other Bose products. Although the fit was comfortable, they lacked sufficient snugness. The result is sound with louder than needed ambient background noise.

    No, I would not recommend this to a friend