Customer Ratings & Reviews
- Model:
- 761529-0030
- SKU:
- 5567000
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
.Great Sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really impressed with the sound quality so far. Especially the low frequencies. Nice rich bass sound. Comfort is pretty good as well.
I would recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They disconnect ftom phone and lose connection better of with regular ones
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for reaching out for help with your headphones. We have some suggestionts to help improve your experience.
Undesired performance may occur if the distance between the Bluetooth headset and the device becomes too great. Be sure the Bluetooth headset is within the recommended 33 foot proximity of the paired device.
Some phones have a limited amount of spaces available for paired devices. Remove the Bose headset and any unused bluetooth devices from the phones paired list.
If there has been no audio and no user interaction for 20 minutes, the headphones will enter into its power-saving mode - disabling the Bluetooth function to save battery power. To reenable the headphone's Bluetooth connection, press the Power button on the right earbud. The headphones will return to normal operation and attempt connect to the last device it was operating with.
We have technician's available to help troubleshoot with you as well. You can reach us at 1-800-819-7032. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Sound did not match picture with bluetooth. Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Frustrated with sound quality. Returned.
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for sharing your review of the SoundSport in-ear headphones. We're sorry to hear that the audio performance did not live up to your expectations. Though you have returned them, we certainly appreciate you giving them a try. We hope that you'd be willing to give our products another chance in the future. Kind regards, Ashley - Bose Support
Wouldn't even stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to get these home and get everything working. Before even trying to charge, connect or sync, the ear pieces kept falling out of my ears. That was the medium bud, so I decided to try the small one and got the same result. Back to Best Buy in the morning for a return.
No, I would not recommend this to a friendBrand response from Bose
Posted .SAMN2016, Thanks for sharing your experience with the SoundSport wireless. We appreciate you trying them. We agree that returning them was probably the best move. If you ever decide to give us another try, we want you to know that we are here to help! If you have any further questions we encourage you to reach out to your local Bose customer support. You can find contact information here https://bose.life/2qwENj4. Click on your country, scroll down to "Contact Us". Have a great day! Tony - Bose Support
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the purchase. Please do not buy this. The rubber gaskets fall apart, the logos on the ear fall off and the push to talk gasket also broke. All this happened 3 months after the purchase. I can’t even get a warranty on it. Last time I will ever buy Bose products.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, Jtanicala808.
Thank you for bringing this to our attention. We're sorry to hear this is happening to your SoundSport Wireless. This product is covered by a 1-year manufacturer's warranty in the US. We would like to speak with you directly to see how we can help.
Please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day.
Jesse - Bose Support
garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones don't stay in your ears. The product is advertised as a "sport" version and should securely fit in your ear canal. These are useless as they constantly fall out of my ears while I'm running.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like bose quality but this wireless headphones not.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
I love these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried Jaybirds and Beats in the past but they don't hold a candle to Bose Wireless SoundSports. Not only do they fit my ear better, but when I run or workout and build up a sweat, they don't slide out as easily as the other two. While there's not as much bass as Beats, to me that's a good thing as not every song needs to have extra bass included. Not only is the sound quality great, I also use them for work to make calls and I haven't had any complaints about sound quality.
I would recommend this to a friend Isn’t what it used to be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for about five months. The control switch Is already breaking. The rubber around the actually earpieces already coming apart also. The buttons arent working. I wouldn’t buy these again.
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for providing feedback on the SoundSport wireless headphones, that is certainly not the experience we want to provide! We would like to look into this for you and encourage you to reach out to our Support team at https://www.bose.com/en_us/contact_us.html. Thanks, Suzanne - Bose Support
Very Expensive!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound okay! I didn't get much out of them. Not what I expected.
No, I would not recommend this to a friendJust Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return them, they didn't stay in my ears
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Serenity,
Thank you for taking the time to write this review. We are sorry that the SoundSport Wireless did not work out for you. Regarding the fit issue, it is essential that you use the correct size ear-tip. They come in Small, Medium and Large. We understand that you have returned the headphones, but should you need assistance with a Bose product in the future we are here to help. For contact information for your local support team, please visit https://bose.life/2qwENj4. Select your country, scroll down until you see "Contact Us."
Regards
Tony G - Bose Support
Great sound and comfort but unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used them while working out. Loved them! Used them for a little over a month when they stopped working. Could not get them to turn on. The replacement set Bose sent me failed in one week. Same problem. Never had any problems with Bose products until now. Very disappointed!
No, I would not recommend this to a friendBattery never last for more than 15 mins
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my earphones a year back but would only use once or twice a month as required but the battery will never last more than 15 mins or so. It will say the battery is 100% but after some time it will say battery 10% please charge it. So disappointed with Bose
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Vish,
Thank you for providing your review of the SoundSport wireless headphones. We are sorry to hear that the battery life did not last as it is expected to perform. Once they are fully charged, the battery indicator light will turn green, and the battery life should last up to 6 hours. Please contact our Bose technical support team so we can take a closer look at the issue you are encountering. Contact information can be found here: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support
Charge doesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I can still return them.... The charge doesn't last long
No, I would not recommend this to a friendBrand response from Bose support
Posted .We noticed your review and wanted to follow-up to provide some additional information.
We set out to make your workouts better, and engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, with amazing sound.
For the vast majority of owners, the SoundSport wireless is delivering on its promise. But a small percentage of customers -- like you -- have experienced a problem. And that's not okay. We took every headphone returned to us, went back to our labs, and got to the bottom of it.
We found that SoundSport doesn't perform like it should under specific conditions related to more extreme levels of sweat and moisture. And we now have a solution to make it work just as well for those customers, too. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August. Since you've had this issue, you're our priority. A new SoundSport wireless will be reserved for you, and sent free of charge.
Please call us at 1-800-819-7032 or email us at review_support@bose.com and we’ll do the rest.
No worth the dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough pretty much doesn’t let you bump loud
No, I would not recommend this to a friendDon't buy ot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really low sound battery dies fast don't waste your money
No, I would not recommend this to a friendAudio cuts out when phone is in pocket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these, But the sound cuts out when my phone is in my pocket and I'm outside. I feel like the signal needs walls to bounce off of. They worked fine in the store for that exact reason. Bet when I started to use them outside they would constantly cut out.
No, I would not recommend this to a friendNot too happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are only compatible with Apple products, not android.
No, I would not recommend this to a friendLoses connection often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started off great with quality and sound, after a few weeks the Bose headphones do not connect automatically and then don’t connect at all or drop out when listening to music. I have replaced three times in less than four months since purchased.
No, I would not recommend this to a friendOk product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable. Not a long lasting battery..
No, I would not recommend this to a friend