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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 17,423 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own another set of Bose headphones but I decided to try this SoundSport ones on my new iPhone 7. I was surprise how much better the sound is in these ones compare to the old ones, even though I always like my old ones. The battery lasted charge after several hours of continue used. These headphones are not listed as noise cancellation ones but once you have them on and listed to music, you don’t hear any outside noise. They also staid in place in my ears even after an hour and a half of intense activity. Phone calls are nice and clear and the person on the other side reported the could hear me very well. They can be pair to up two devices at the same time, which it is nice since I can switch audio from iPhone and from my iPad without having to disconnect the first ones. They come with an app, which I could live without. Overall, I really like them, excellent job Bose!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for someone else but not for me... everything was perfect except for it was just to bulky for me... would be perfect for anyone else

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Cori,
      Thanks for your feedback, we're glad you enjoyed your headphones but are sorry that you found these to be a bulky. We appreciate you giving them a go.
      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    If you are planning to sweat don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones break easily with sweat (2 days) ...The wireless technology is not ready yet to have a battery next to your ear while performing high impact cardio. I expected more from a high priced product from Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    awesome BASS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening the product I already liked the look of the headphone. I have struggled for years to find good headphones that I like and not constantly fall out of my ears. I must say I am overly happy with these headphones. the sound quality is awesome, I like a good bass when I am listen to music and it is outstanding. love the app that you download (you dont have to have it, for them to work. will need it to update firmware.) I do believe the sound could be louder (I like to jam) but when I did do a firmware update I did experience the sound quality to get better/louder. I even let my father-in-law check them out and he loved them, so I bought him his own for Christmas!!! definitely a must buy product in my opinion. one option that was a plus, it came with a travel case!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased Beats Powerless3 and regretted it after 3 days of purchase. The music would randomly cut off and replay. They hurt my inner hear after wearing them for over an hour into my workout. I had to return. I talked with a associate and she talked me into buying these. She told me since Apple bought out Beats, the quality has gone down quite a bit. After her telling me Bose is better than Beats such as sound and durability, I exchanged these from the Defective Beats I had. You will not be let down. Trying them on right after purchase I fell in love. The fit didn't hurt, very comfortable, sound and bass was execellent and working out in these, they didn't slip out of my ear lobe. Stays right in place when running on the treadmill. Buy these and you will Not regret it. Much better than spending $200 on Beats. These are $150!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had the Bose wired headphones & they were great. The wireless are heavy, ear pieces didn't fit right & were constantly falling out. Really wanted them to work since the Powerbeats are junk:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than 30 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Bose headphone and in less than 30 days the power button does not work to turn headphone on can someone please contact me for exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit well on my ears and my wife one too. Started getting pain while wearing for a longer period of time. Bought twice and ended up in returning. Battery is not impressive

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for reviewing the Soundsport Wireless headphones.
      We're sorry to hear that you were unhappy with the fit and battery life of this product.
      If you're having issues with comfort, we would always recommend that you try one of the different sized of eartips for this product to ensure that you are using an appropriate size for your ear.
      We hope this helps, and hope you have a nice day! bose

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience with wireless earbuds and this certainly doesn't disappoint. I've used the wired soundsports for over a year and found those to be way better than my previous Beats Tour 2 earbuds, so when I saw they made a wireless soundsport I knew I had to try them out. Overall I am pleased with the ease of set up and use. The battery life seems on par with the competition. As for the sound, I can't recognize much of a difference between these and my wired soundsports. Very crisp and clear with good range on both the high and low end. My only issue is that they don't seem to be as loud as my wired pair. I have to have the volume nearly maxed out while listening at the gym. I know there is a lot of background noise there so it's not all on the headphones but I guess I was just expecting more out of Bose. Around the house or other quieter settings, it's not an issue for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for Bose product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a happy Bose customer for a long time. I was excited to try their first bluetooth earphones. These pair was no good for sound quality & comfort.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. Comfort and sound quality on these headphones are both tied in closely with getting the best possible fit. We'd first recommend trying all the sizes of the removable tips and if you still have a disappointing experience, we encourage you to contact us directly. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 1 out of 5 stars

    Good in Quality and Poor in Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Dies with in 2 hours but the product description was given as 6 hours. feeling very bad on this. I need to visit BestBuy to exchange this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable and virtually useless. They block out ZERO noise. I get better sound from an old pair of free airline ear buds. Can't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the right fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to purchase these earbuds especially cimung frim Bose. The earbud dis not fit that well even with the extra tips uncluded. They are constantly falling out during moderate workouts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disturbance while talking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for few days but since last week , but now getting lot of disturbance while hearing. dont have option to replace now. Never expected this from Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No arriving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month ago i pay for this ítem and still im watingfor them....it was a gift for my daugther and she left with empty hands....bad service...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roll the dice if you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many we got a dud. Didn't work from day one. Hadn't read reviews prior. It's Bose, didn't even think to, but apparently this product has issues. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, cro77. Thank you for sharing your review of the SoundSport Wireless headphones. I am sorry to hear about your experience. For further assistance, please contact Customer Support here, https://bose.life/1RwxI8E. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support bose

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a great brand but these tanked for me. After 3 days of use, they just simply died. They were fairly new product that was launched, even the tech support couldn't help me. Unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We noticed your review and wanted to follow-up to provide some additional information.

      We set out to make your workouts better, and engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, with amazing sound.
      For the vast majority of owners, the SoundSport wireless is delivering on its promise. But a small percentage of customers -- like you -- have experienced a problem. And that's not okay. We took every headphone returned to us, went back to our labs, and got to the bottom of it.

      We found that SoundSport doesn't perform like it should under specific conditions related to more extreme levels of sweat and moisture. And we now have a solution to make it work just as well for those customers, too. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August. Since you've had this issue, you're our priority. A new SoundSport wireless will be reserved for you, and sent free of charge.

      Please call us at 1-800-819-7032 or email us at review_support@bose.com and we’ll do the rest. Bose

  • Rated 1 out of 5 stars

    CRAP but covered under warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had less than a year. Microphone went out months ago. Now they have quit taking a charge. VERY DISSAPONNTED.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitting SUCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on a recommendation I have never been so unhappy with headphones. I was so happy when the battery stopped charging and I could return them. Get the Jay Bird.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great when there was not noise around you. I return the headphones and bought TaoTronics - Deimos Bluetooth Wireless In Ear Headphones for $30 and they work great.

    No, I would not recommend this to a friend