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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 17,423 reviews
  • Rated 1 out of 5 stars

    Bluetooth sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wanted to like these but... battery dies quick, Bluetooth disconnects easily

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Jennm. Thank you for sharing your review of the SoundSport Wireless headphones. To extend the time between charges, I recommend downloading the Connect app. In the app you can set the standby timer to turn off the headphones and preserve the remaining charge. For some tips on how to maximize the Bluetooth connection, please visit our support page here, https://bose.life/2qfGC42. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome. They fit well, are comfortable to wear and have excellent sound quality. I like to run 5-10k's and have no issues at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 week of use. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is great but they stopped charging after 10 months of sporadic use , not constant use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Fathers Day gift from my daughter. I have owned several pair of wireless headphone and none are great! I would have to say that as an all around value the Bose and Jaybird are the best for people that exercise daily. The sound quality of Bose is the best and they do stay in your ears while working out. Earbuds are comfortable and very light weight considering the size. Doesn't fall out even with a lot of movement such as if you were working out or running.The battery life is decent and could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless I've owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a number of wireless earbuds (multiple beats, jaybird, jbl) and am comfortable saying that these are easily my favorites. They are BY FAR the most durable earbuds I've owned. I use them everyday for about 2 hours per day, usually charge every 2-3 days. The battery life is quite good and the volume level is good, but not excellent. I also like how they can connect to multiple devices at once. The only cons are that they stick out a bit so they may pop out of the ear while changing a shirt.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont recharge and past return date and would never buy or recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good as imagine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it is good earphone. Airpods is a better choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of ears all the time! Worst product ever!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Bikram,

      Thank you for providing your review of the SoundSport wireless headphones. We are sorry to hear about the trouble you had. The earbuds were designed so that they rest comfortably and securely in your ears. It is essential to choose the correct size StayHear®+Sport tip that gives you the best comfort and fit in each ear. Please contact us so we can ensure you're getting the most out of our headphones.

      Contact information: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not worth the money. My $70 Panasonic headphones sound way better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound it’s too weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting quality but the it’s way too low. Not good enough for noisy places.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey David,

      Thanks for the feedback on the SoundSport wireless headphones. Sorry that it did not quite live up to your expectations. Just for clarification, the headphones do not employ any kind of noise-canceling technology. If you're interested in that specifically, we would recommend our noise-canceling headphones such as the QC35, and QC30 headphones.

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 1 out of 5 stars

    They hurt allot, the ear pice are very flimsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suck, don’t buy them , the ear buds hurt and all the replacements are flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired just not to phone! Returned! How is a wire called wireless?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Now I understand why Bose is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through a series of 3 less expensive wireless headphones, and had nothing but frustration. I finally bit the bullet and went for these pricey headphones, and now I see what I've been missing. They fit perfectly, they're comfortable enough to wear all day, they don't fall out of your ears, the bluetooth connection is rock-solid, and they sound great! Now I'm kicking myself for waiting so long. These might actually make me look forward to my workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Good start for wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a good set of headphones. They fit in the ear well and were comfortable. The actual pod itself looks rather silly when in the ears, but so do all wireless earbuds so far on the market. The battery life is ok, they last for most of the day and charge fairly quickly. They are great for working out. Not having to worry about the cord getting stuck and having the device yanked out of your ear is a huge benefit. If you are looking for a good pair of headphones to workout or walk about town in, I would use these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wired Bluetooth headphones and great for workouts and running

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was sent to me for testing. I am in absolute luv with them. The fit is great, the sound is awesome. They are not like other headphones I currently own..ear pieces are comfortable and fit perfect in my ear. I've used it for everything so far..working out, at work and I also paired it with my desktop so I can listen while I watch my movies. The acoustics are fantastic especially for action movies. Bose in itself is a great product. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very uncomfortable on the neck. Due to its super round shape, it spins on the neck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose has stayed true to their name.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of earbuds in 20 years from Bose. The last pair lasted a decade before they met their demise and I enjoyed them every day of the week! I bought another brand for around $200, linked them via bluetooth and was in horror when I heard the sound quality. It was like listening to music through a tin can... It was like mentally my nose started to run as blood came out of my ears... :( I went back to Best Buy and explained my dissatisfaction with the product. The lady was understanding as I went and grabbed the Bose SoundSport wireless. Once at the house unboxed them, downloaded the app, linked them to my android (first try) and cranked some tunes. Boy was I floored! The sound quality is a world of difference and they fit comfortably in my ear. I'm using these mostly for when I'm working out and/ or riding my mountain bike. I chose these because you can clip them to your collar (the aqua color was kinda cool as well). If one comes out it is quickly arrested and can be put back in the ear without any hassle. The 2 year extended warranty is a bonus even though I might not have to use it. If something happens I won't miss a beat (no pun intended)! :D I'M HAPPY! ARE YOU HAPPY? If not you can be with a pair of these during your workouts!!! Thanks Best Buy and Bose for continuing to be stand up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work the first time out. Kept cutting out both music and calls, so I returned them

    No, I would not recommend this to a friend