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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 855 Showing 17,081-17,100 of 17,423 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the wait.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking forward about this product. The wireless version of the wired Bose earphones. The bass on the headphone is great. battery life is also amazing. Can't ask for anything more about this product. Been a Bose fan and will always be. so worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Forget you are wearing earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Sound and fit are perfect for me. At first the ear buds felt to comfortable like they were falling out of my ears. But they stay in place throughout a 30 minute run and it really doesn't feel like you are wearing them. Def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew headphones could sound so good. I thought they all sounded the same till I listened to these. Wow!!! My music sounds so beautiful now. They fit so comfortable and perfect too. I just returned my power beats for this. I'm so happy I got these.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Strange burnout

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, my original review was a 5 from my purchase of the headset on 7/2/16. Unfortunately, my headset stopped working a couple of weeks ago. Upon further inspection, I noticed the right earpiece had literally burned out and appeared melted on the plastic area. I purchased the 2-year replacement warranty, so I wasn't worried about replacing. However, EVERY Best Buy is out of this headset and I've been without for over 2 weeks now. Really frustrating as I had just switched from the Beats wireless headset expecting Bose to be a more superior product. The sound quality is more "rounded", but volume doesn't go high enough when I'm working out in a crowded gym. Hopefully, all these kinks are worked out when Bose FINALLY ships out the updated version.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      We noticed your review and wanted to follow-up to provide some additional information.

      We set out to make your workouts better, and engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, with amazing sound.
      For the vast majority of owners, the SoundSport wireless is delivering on its promise. But a small percentage of customers -- like you -- have experienced a problem. And that's not okay. We took every headphone returned to us, went back to our labs, and got to the bottom of it.

      We found that SoundSport doesn't perform like it should under specific conditions related to more extreme levels of sweat and moisture. And we now have a solution to make it work just as well for those customers, too. We are glad that you are aware of this update, and they'll be ready by the end of August. Since you've had this issue, you're our priority. A new SoundSport wireless will be reserved for you, and sent free of charge.

      Please call us at 1-800-819-7032 or email us at review_support@bose.com and we’ll do the rest. Bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st time using bose earbuds. 1st of all it was hard for me to figure out how to turn them on. I read the instructions to find out. They are comfortable and the sound quality is great. I like the carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headsets ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the best i have ever heard. they are comfortable in the ear and super crisp sound. these are second to NONE! It is about time that Bose came out with a wireless headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Bose wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially these seam clunky - too heavy to stay in the ear. However, the rubber "wings" do a great job of holding the speakers in place. The sound is great, only two complaints: not enough volume, and the wireless connection frequently drops, or hiccups

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AMAZING SOUND BUT BULKY DESIGN!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were given to me as a gift so I can't complain! I LOVED opening them! Super easy packaging (similar to how Apple packages their products). They paired REALLY fast to my iphone. I tried the MED earbuds that were already on them.Way too big! I then went to the SMALL ear bud covers. These fit much better but after some time the right side started pinching. I went for a quick run and had to take them out after 20 minutes. They both started bothering my inner ears. I also feel they are a bit more masculine compared Beats wireless earbuds that go inside your ears and don't fall out. For a woman and a woman with a smaller head (like me), I feel these are just too bulky and look a little silly. I hope they change the design soon because the sound is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose SoundSport Wireless have great sound for a great price. They fit perfect because they have three different sizes of sport tips to pick from. Easy to set up and great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Good wireless headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the apple airpods with the Bose SoundSport® wireless headphones since the airpods quality were garbage. @ weeks in and the Bose work very well. No issues with connectivity and sound quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Just not enough bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things aren't cheap and i really don't care if there's an option out there that costs thousands of dollars for the truly discerning mook but for the average joe consumer these are expensive. And for what you pay, what you get isn't that mindblowing. 6 hour battery life which if you're like me and use them for work is not enough but this can be mitigated with a charger case (conveniently sold separately for the cost of another pair of average priced buds) but for quality id pay it gladly. And I'm not even sold on the fact that these aren't quality because the sound quality is pretty good and they feel sturdy despite being plastic. Its the function they provide that really killed it for me. I'm not 100% sure on this but im 99%... That these things actually use the microphone to pick up ambient sound and actually put it through the buds. This is extremely problematic. I can kind of see why someone would want to have a little ambient sound audible when running or whatever but by design, without noise cancellation you're going to get a healthy dose of noise no matter what you buy. But to actually make it a thing to allow outside noise into my buds? This is especially problematic for me because i use these in a shop where it's rather noisy and since the only other option from bose costs twice as much and comes with a hefty and uncomfortable neck band to get actual noise cancellation I'm going to have to seek out another option. Standard every day ear buds provide plenty of cancellation for every day and shop use which is why I'm sold on the fact that these actually electronically feed it into your ear. Unfortunate. Even sitting at home i find myself having to turn the volume up just to drown out a moderately volumed tv set. Pretty bad if you ask me. Which has to be adding to my hearing damage because im nearly at max volume just to be able to adequately hear my music. Terrible. Add that to the funky ear insert design that really didn't allow it to fall out but made it rather uncomfortably loose to the point i always felt i needed to adjust it, and I'm just done with these. Will be checking out the jaybird x3s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Sound is the best. Period. They connect quickly and easily to my iPhone and also my Apple Watch 2. They also connect to my Apple Watch to without me having to have my iPhone with me when I'm running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones but bulky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great wireless headphones. They are great for working out and doing cross training where a cord would get in the way. I also use them for running and they stay in place which is impressive. The down side is that they are bulky, I have knocked them out a couple times with my arms because they stick out a bit from my head. You also cannot comfortably wear a headband or hat over them because they are so big, so running outdoors in the cold is a no go with these. The sound quality is fantastic though. They are not specifically noise cancelling headphones but I feel like they do muffle outside noises making it easier to get lost in the music. Also like that they tell you the battery level when you first start using them each time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the bose soundsport wired headphones and loved them. Bought these wireless ones and love them just as much. Easily better wireless headphones than anything else out on the market, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these headphones on a daily basis for over an year now. They are good for a quick, private call. They are good in the gym, Good while working on your laptop in a busy coffee shop. I always have them around my neck. Only taking them off when at home and when charging. This is a product that becomes part of your life so much, you'll not notice it. These headphones are stylish. They are light and holds in the ear with no issue. All other types of earbuds have given me ear aches. These have never given me issues. I highly recommend it. one con: The battery life is not so great. Then again, it is good to give your ears a rest every couple of hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best audio quality, not the best build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some time for wireless headphones that’s have a great audio quality and that are confortable when wearing for along time. These are the perfect fit and best audio quality by far. The sound is amazing , I was blown away when first turned them on. The fit is confortable even when running. The different size ear loops make for a custom fit and will not bother when wearing for long periods. Then there is the build quality, I had to return after two days of use. The power button broke. Best Buy return policy will cover this but not sure after the 15 if Bose warranty will cover this type of defect. The warranty If not mistaken is 2 years After their replacement I still plan on getting the same Bose headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried so many Bought several others and returned them. These are the VERY BEST! Sound and Bass is incredible! They stay in your ear. You wont go wrong with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to use. The power button is a little rough to press and get a reaction but overall comfortable and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i received these i was expecting awesome sound in a great sporty style. It's bose and of course the brand is known for great quality. They have a great portable design and fit snug in the ear. They are perfect for sitting around, on the go or even when doing a great jog as i found. I tested them when answering calls and even then the sound quality was great. I can hear instruments in my music that i couldn't hear with regular headphones. It lacks nothing in both quality and design and i'd highly recommend this product to friends and family. I received these to try for free in exchange for my own unbiased opinions and will be returning and receiving no compensation for my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is simply the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took Bose a long while to come out with these wireless in ear headphones but they definitely did not disappoint. I had bought the Powerbeats2 earlier this year to run a marathon and they were ok. These Bose headphones blow them out of the water. Quality is head and shoulders above beats. And they also keep the outside noise out better than the beats do.

    I would recommend this to a friend