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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 17,423 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best sport headphone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple pairs of Powerbeats, including the Powerbeats 2 & 3... They were absolutely terrible! Uncomfortable, and did not withstand my training's at the gym due to my sweat which they are "water proof" ANYWAYS BOSE soundsport have by far exceeded my expectations. I am a individual who trains hard and sweats a lot, these headphones can handle this type of training. They are also very comfortable once you adjust the right fit and stay perfectly in place! Highly recommend over Powerbeats 3.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio easy connection and long pasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the bass!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the jaybird x4 and returned them the next day because I didn't like the quality of the bass, especially for the price. I did pay $20 more for these but it was worth it. Bass is great. The earpieces are a bit larger than the jaybird but the sound difference is night and day. These are the first wireless headphones I've used because i'm usually using my wired in-ear sony headphones until I got these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 2 out of 5 stars

    Few Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like it, but there are issues with this product. (Maybe mine is defective) 1. Battery. Good part is that it does last more than 5 hours for continuous music playback. The BAD part, few times, I left the headphone with more than 50%, turned off, and 1-2 days later, it is empty. I'm pretty sure it was off. I double check since the first occurrence. 2. Connectivity. Good part, the range is pretty nice. Bad part, once awhile, signal issue while phone in my jean and listening to music. Either have sound weakened during the signal issue, or just sound completely dropped to silence. Wireless headphone is useless if the wireless has issue, right? I'm considering to return it since it is still within the return period. I love Boss product, but this one, maybe defective, doesn't work well.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, bkakus!

      Thank you for providing such a great review of the SoundSport wireless headphones. We see that it did not quite live up to your expectations. There are few issues here that concern us, and we would love the opportunity to see if we can help in any way. We definitely want you to enjoy your headphones to its fullest potential! Please contact our Bose technical support team for further assistance by going here: http://bose.life/2qwENj4

      Additionally, we appreciate the feedback here and are always looking for opportunities to improve our products.

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Whoa!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations ... the sound and bass are exceptional. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the sound sport wireless out of curiosity. I currently own multitudes of wireless headsets, none of which compare to this pair of Bose. The range I get from my phone without losing what I'm listening is amazing. The sound is beyond compare. I work in a loud industrial shop and with these in I can block the noise. They work fantastic for running as well when I'm not at work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great clear sound quality, cancels outside noises well, glad I purchased them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Way better than Powerbeats2 Wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is 10x better, also better fit. Powerbeats felt heavier. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Off we go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these so I could ride my motorcycle and enjoy my music at the same time. After reading hundreds of reviews I decided to pull the trigger and get them. I COULD NOT BE HAPPIER!!!! My helmet still fits snugly, no more cords draping into pockets or compromised sound due to ill fitting buds. My level of musical enjoyment is now balanced nicely while still listening to other engines on the road. PERFECT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Bluetooth Earbuds, Hands Down!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend had purchased the Beats Wireless2 for me, but I discovered these a week later. Hands down, the Bose Soundtouch Wireless earbuds are the better choice. At $149, the price seems steep, but listen to them and you're going to agree they are worth the money. They were easy to pair with my iPhone SE, and they sound AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not for Biking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of these is great. Sound quality is on par for what expect of earbud headphones. They don't get as loud as my wired Bose earbud headphones, but that is a very minor detail that I can overlook. These are great for inside use. The problem is that I bought these to use for my bike rides. The earbuds protrude so far from the ear that it creates a large amount of wind resistance that is very loud. I have to play very loud music to try to drown out the sound, but the sound can be clearly heard. This sound is very distracting and makes it hard to get lost in the music. I have not tried any competitors, so I can not say if they have the same problem or not. These work great for most uses except for what I purchased them for. I will be returning these and looking to other options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bose Quality as always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a pair of bluetooth earphones for gym and started my research online. After going through so many products such as Jaybird, Beats etc, finally zeroed in on this Bose soundsport. Bose impresses with the sound quality as always. Only wish is that it doesnt protrude outside the ear and be bulky. However its only when you see yourself on the mirror; but you dont feel it heavy on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lucky owner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe a product should be used for at least a month before reviews being written. And after reading all the bad reviews I'm guessing I'm either very lucky or I just don't sweat as much while working out (I know i do). I use this bose earphones every day and while I wish the battery would last longer I have no issues at all. Love the sound, the fit and how quickly they charge. Give them a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing - Highly Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with these headphones! I have very small ears (even for a girl) & I usually have issues with in-ear headphones. When I would actually find in-ear headphones that fit, it would take 5 minutes to get them to stay in my ear comfortably. These headphones came with 3 different size tips, & the small fit my ears perfectly. I don't think I could use any other in-ear headphones other than these. When I first saw them, I thought maybe the ear pieces would be heavy since they are bigger than other in-ear Bose headphones, but when I put them on, they felt weightless. These headphones are great for people on the move. Whether you work in a busy office like myself or use them for exercising, I think these in-ear headphones are in a league of their own!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    3 Pairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 pairs on the head phone in the past two years. They are great on sound with a decent battery life. I give it a ONE star on durability. Each pair I have owned, all have broken. One pair, sweat killed a bud, second pair wires came lose. and my last pair is malfunctioning... Come on BOSE...!!!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there, ChiefIT. Thank you for your review of the SoundSport wireless headphones. We are happy to hear that you enjoy the audio performance and battery life. However, we see that your overall experience has not been ideal. For the best support with your current pair of headphones, we encourage you to please reach out to our Bose technical support team in your region - https://bose.life/2JpX9Pz. We appreciate your feedback and look forward to hearing from you. Kind regards, Ashley - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    WARNING - Not good for calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are on sale again just like every year and I don’t want anyone to get duped like I did a couple of years ago. My first “expensive” set of Bluetooth headphones and they were very long awaited. I spend 75% of my workday on conference calls and thought these would be perfect for handsfree solution. Don’t get me wrong, the music quality is more or less what you would expect from Bose... BUT when using them for phone calls, the mic picks up literally everything. Sounds outside, sounds from the other side of the house, your stomach growling, literally anything but what you’re actually saying when you’re not on mute. To me, this makes them virtually unusable except for the rare occasion I choose them over my noise cancelling headphones that I picked up shortly after splurging on these. Still looking for an all around best wireless bluetooth earbud solution for everyday use. These just weren’t it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, it's amazing to hear you are experiencing our great audio with your headphones. I am sorry to hear you are having issues with calls. This should not be happening as your headphones have a beamforming microphone array that separates your voice from surrounding noise, the caller will hear you clearly, too. Check out the steps here https://bose.life/3lgWsYA to get this resolved.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Fit
    Cons mentioned:
    Clip

    Rated 3 out of 5 stars

    Decent Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for about 1.5 years now. Here's what I think: Pros: -stay in well while exercising -come with clip and case -connects easily and automatically to my phone and laptop -charge quickly Cons: -short battery life -uncomfortable -heavy -clip broke quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great sound. They are perfect for running and weightlifting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Disappointed with Bose (Devoted customer of Bose)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 5 different manufacturers of sport Bluetooth Earbuds and when i returned the 5th pair i saw that Bose had finally marketed one to my relief. Without hesitation even after reading the reviews i ran to Best Buy and got one. It arrived late yesterday and could not wait to get on my bike today and ride with great sound to inspire me. The first 19 miles it worked great super comfortable, awesome sound, and was easy to use; i finally found what i have been looking for. After about 1 hour and 15 minutes i got the static in the left ear that i had read about and it would not go away no matter what i tried. Re-pair, reboot, re-charge nothing helped and it was there even when turned off. I am returning for a second pair tomorrow but i am not confident they will last since this is a well documented problem. I always buy Bose for my audio stuff in my cars, office, and home and love all ot them. I am disappointed in Bose this time and guess i will still have to search for a pair that will last and still work as well as Bose if the second pair fails too. Good luck if you buy these and have intense excessive workouts.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thanks for sharing your feedback.
      We engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, and provide amazing sound. While they’re delivering on this promise for the vast majority of owners, we’ve found that a small percentage of customers, like you, have experienced a problem under specific conditions related to extreme levels of sweat and moisture.
      We’ve taken every SoundSport wireless headphone that’s been returned to us, tore them down in our labs, and now have a solution. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August.

      Since it appears you’ve had this issue, we want to help you. Please give us a call at 1-800-819-7032 or email us at review_support@bose.com. Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these about a month ago and would definitely recommend! They're bluetooth and connected easily to my phone. With two different sized ear pieces, it was easy to fit to my ears and I had no issue with comfort. They are great sounding and I loved the quality and feel of them as I listened to music daily.

    I would recommend this to a friend