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Customer reviews

Rating 4.5 out of 5 stars with 17424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 17,423 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome right out of the box. Sound great and fit my ears very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Comfortable sports headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I never used headphones was the uncomfortable, almost painful feel of in-ear and too hot, not steady position of over-the-ear headphones. These however, fit perfectly (it comes with three sizes by the way) and the design makes them stay put with whatever exercise. They're good, comfy but do have sweat go into your ear and the battery only lasts for 2 workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound!!! They are very comfortable and light. I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Headphones today and love them!!! They SOUND is Awesome!!! Love my music loud and these headphones deliver,The cord that connects both headphones is just the right length,Pairing with my IPHONE 6 was simple and easy. I also own a pair of Bose Soundtrue wired over the ear headphones which I also enjoy. I will be a BOSE user for life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and has a good fit. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds and they sound great! They are also easy to connect to your phone/macbook and it comes with an app for your phone (which is nice, but not necessary. The only thing - but this is also the case with other wireless headphones - is that the battery life is not amazing and they are not very small, but that is a matter of taste. All in all, recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but the cord is annoying.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received these earbuds for Christmas last year. Very good sound quality but the cord between the two bugs can be annoying. I also own Sure, wired, and AirPods. I prefer these over the Sure for the wireless feature and for jogging or working out I prefer the Bose over both. For comfort and iPhone integration I prefer the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Don't Spend the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to make this purchase on Black Friday of 16. The year before I had purchased Beats and had so many issues, the blue shirt specialist recommended this to me instead. At first they worked great, the sound is clear, they stayed in my ear while running I was impressed. About a month ago (July 17) I noticed they starting to notices the materials coming apart. Currently in order to answer a call I have to lift up the plastic and use a sharp object to push the button down. At $150 I feel as if they should hold up for longer than 8 months. This is my last time, I am going back to cheaper products, at least this way I am not mad when they break over such a short time period. While the sound is still good, the product is poorly made, don't waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones with 1 suggestion for Bose Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first bluetooth after 4 years of using Apple earpods. I stopped expecting same quality, as I didn't know about this before, and received as a gift from my wife, as she knows how much I love Bose and Quality of Sound. Only 1 issue that may be fixed with product update. When I switch from apple music to fb page video, video plays with no sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones I've owned!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great on these headphones! Also the multi-point bluetooth connection is the best feature. You can change 2 devices (phone & laptop) instantly without disconnecting. Some newer headphones dont have this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 other pair of Bose headphones, both noise canceling and these are every bit as good, of sound (minus the ability to cancel outside noise). Worth the money in my opinion...besides I am sick of all the "beats" hype...Bose is proven the best out there time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, feels like nothing is there, great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I have never owned any Bose headphones before, but I am more than happy to have bought these. They pair so easily and the connection is very strong. The sound is brilliant and the bass is pretty good-sounding. I bought the Citron ones and they are pretty stylish. I love that you can use an app to see the status/connection/battery of your headphones. I read about people having problems with the headphones falling out, but I found with my experience of looking at online reviews, that people will complain about EVERY SINGLE THING. These are perfect wireless headphones and they definitely are super comfortable and do not fall out...I tried banging my head and moving it side to side up and down and they still didn't fall out. The sound is perfect and I love that they are not noise-cancelling as you need to hear your surroundings--either way, you're still submersed into another world with these. I do not regret this purchase cause I wanted to buy cheap headphones first, but then I decided to just invest in something good, which are these. These will last me for a very long time. GET THESE NOW!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Looked Like Shrek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded amazing! They hooked up flawlessly and performed well. They fit into my ears really well too. So far so good. They make you look like Shrek though. They stick way out! My daughter thought Frankenstein at first... Then she settled on Shrek. I’m not sure how Shrek hits the gym with ears like that because these kept pulling out when I did overhead exercises. The lack of some way to tighten down the excess cord was a downside too. The weird little alligator clip didn’t do anything but poke into my back when I benched. Just like Shrek must feel, the outboard weight made them feel like they were bouncing around when I ran. They didn’t fit under my bike helmet either. They would be perfect for sitting quietly and listening to music in private where nobody would see you or bump into you.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Bill0351, thank you for your review of our SoundSport Wireless earphones. I'm glad to hear that you love the sound quality and the fit of the earphones. I'm sorry to hear that they do not work for you when you are working out. At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs. Thank you for your interest in our products. Have a great day! Kindest, Kerri - Technical Support Specialist. bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Quality!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these Bose SoundSport Headphones as per the reference from a friend and I am not disappointed. I tested it for extensive sweat work outs running for 2 hours continuously but I dint had to adjust these headphones even once. Kudos to Bose. Bose is the Boss!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and lightweight.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews I decided to purchase. I use these for spinning classes with a Peloton Cycle. The sound is great and they paired flawlessly. In future revisions I'd like better battery. I get about six 45 minutes rides out of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    I was elated...at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited with the quality and craftsmanship of these products until recently. Some of the rubber/plastic is becoming loose and will slip off in the near future. I am still satisfied with the sound quality and battery life.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Joycee,

      Thank you for providing your review of the SoundSport wireless headphones, and we're glad to hear that you enjoyed the sound quality. We are sorry to hear about the trouble you're having with your headphones. Please feel free to reach out to us so we may be of assistance.

      Contact information: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Fantastic Sound, Depressing Durability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impressions: these headphones look and sound fantastic. I could not believe I was listening to music through a pair of Bluetooth wireless headphones. The pairing process is incredibly easy and you can pair as many devices as you want, but can only have two connected at a time. I connected my iPhone and my iMac to the headphones and they worked. This is about as positive as the review can go though. The quality of the earbuds is quite poor. On my fourth day of using them I had a small tear on the earlobe. After my second workout (A quick 4 mile long run) the headphones died and never turned back on. The indicator said it was charging but they never turned on. I exchanged them for a second pair and had a different issue this time. During a hot and humid run I started hearing a beeping noise followed by non-stop static. Very disappointed in the quality of these headphones, they're obviously not built to withstand sweat or athletic conditions.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We noticed your review and wanted to follow-up to provide some additional information.

      We set out to make your workouts better, and engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, with amazing sound.
      For the vast majority of owners, the SoundSport wireless is delivering on its promise. But a small percentage of customers -- like you -- have experienced a problem. And that's not okay. We took every headphone returned to us, went back to our labs, and got to the bottom of it.

      We found that SoundSport doesn't perform like it should under specific conditions related to more extreme levels of sweat and moisture. And we now have a solution to make it work just as well for those customers, too. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August. Since you've had this issue, you're our priority. A new SoundSport wireless will be reserved for you, and sent free of charge.

      Please call us at 1-800-819-7032 or email us at review_support@bose.com and we’ll do the rest. Bose

  • Rated 5 out of 5 stars

    Fantastic Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED LOTS OF WIRELESS HEADPHONES.. BUT I HAVE NEVER FELT GOOD. BOSE IS THE BEST. I LOVE ALL OF ITS PRODUCTS. BOSE SOUNDSPORT IS A FANTASTIC IN ALL THE WAY. TAKING CALLS IS LOUD AND CLEAR. ITS "BASS" IS AMAIZING. I WILL STRONGLY RECOMMENDED TO ALL MY FRIENDS TO BUY THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these headphones about a week ago. The sound is excellent as you would think being they are Bose. The app is really easy to download and use. I would recommend these for anybody who wants a good pair of headphones with high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been asking and hoping for these headsets for years. I have a Bose wired headset and I love it, but I wanted wireless. I tried Jaybirds, but the sound was bad. Finally, Bose made wireless headphones. These are great. I use them for work and home. Nobody beats Bose (especially Beats).

    I would recommend this to a friend