Customer Ratings & Reviews
- Model:
- SOUNDTOUCH 10 WIRELESS SYSTEM
- |
- SKU:
- 4291201
Customer reviews
Rating 4.6 out of 5 stars with 3463 reviews
(3,463 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the SoundTouch® 10 Wireless Music System's sound quality, ease of use, and Bluetooth connectivity. Many appreciate its compact size and the powerful bass it produces, along with the convenience of the remote. However, customers are negative about the lack of a built-in battery, requiring it to be constantly plugged in. The system's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice but could be louder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but Compared to the $120 portable bose it's not really that much louder. Go buy the $500 bose if you want real sound
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good sound if you like a lot of Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is there all the way around however I prefer more midrange and treble versus bass
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendBrand response from Bose support
Posted .We are glad that you like the sound quality of our SoundTouch 10. That's great to read. We wanted to let you know that there is the ability to decrease the bass response on this speaker. Here is a link to a help article that explains how:  http://bit.ly/2jVqyVT
Rated 3 out of 5 stars
Nice Sound, but large and cumbersome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and found it required to be plugged onto AC in order to work. Not portable and larger than expected.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendBrand response from Bose
Posted .Hello, Gadgetman. Thank you for sharing your review of the SoundTouch 10 Wireless Music System. It is good to hear that you enjoy the sound quality. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support
Rated 2 out of 5 stars
Not what I expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is not wireless, which is what I was looking for. I wanted to use it outside on my patio and pool area but always have to find a plug and extension cord to make that happen. I was disappointed. It sounds ok but not like the other Bose speakers that I have. I would expect more from Bose.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Joseph,
Thanks for providing your review of the SoundTouch 10 wireless system. Sorry to see that it did not live up to your expectations. To clarify, the SoundTouch 10 employs a wireless connection to your network allowing it access your favorite internet radio stations and stream music from Pandora, Spotify, etc. If you're looking for a portable options, we encourage you to take a look at our Bluetooth speakers here: https://bose.life/2E5M3x7
Hope that helps and thank you again!
Mohsin - Bose Support
Rated 2 out of 5 stars
Good Sound if you can get the Bluetooth to connect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my GF in April 2019. Sounds great and can get pretty loud.......That is assuming you can get the Bluetooth to connect. We finally got it down to system where we unplug and replug, wait for it to start up, and wait for it to decide when it’s ready to connect. Sometimes it does. Sometimes it Doreen’s. Save your money1
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey! I'm glad you and your girlfriend love the cool volume from your SoundTouch 10. Sorry you have encountered some Bluetooth connection issues. If you download the SoundTouch app and play over your WiFi this will eliminate your problem and allow you to update your speaker which should resolve any pairing issues.
Tori Mae - Bose Customer Support
Rated 1 out of 5 stars
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this “wireless” system. Only to find out that it still needs a wire.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good sound. Okay connection to larger system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was good on its own, but when paired with Bose surround system, there was a delay that made them incompatible.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendBrand response from Bose
Posted .Thank you for your review of the SoundTouch 10 wireless music system! We are certainly interested in learning more about your experience, as these speakers were not intended for TV surround sound. Please contact our Support team so that we may further discuss and better assist you https://www.bose.com/en_us/contact_us.html. Have a great day! Josselyn - Bose Support
Rated 1 out of 5 stars
Don't bother. Just buy the sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product for my wife. Had nothing but problems getting it to play music. Took it back and exchanged it for the sonos.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for giving it a try! We're sorry to disappoint.
Rated 3 out of 5 stars
Speaker is average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a wireless Bose & it's awesome! This speaker has to be plugged in and the sound is not as good as the wireless.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but not wireless ...has to be wired to charge ..blahh
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendBrand response from Bose
Posted .Hello, Alex. Thank you for sharing your review of the SoundTouch 10 Wireless Music System. I am glad to hear that you enjoy the great sound. This system is wireless, in that it connects to your wireless home network to stream content from the internet. As it does not have a rechargeable battery it is not portable and will need to remain plugged in to AC power to be used. Downloading the SoundTouch app to your mobile device will allow you to configure your speaker and connect to other SoundTouch products for multi-room audio. It's a great way to expand your network and bring music to your favorites spaces! We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support
Rated 3 out of 5 stars
Average Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with blue tooth cutting in and out otherwise works and sounds good
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendRated 3 out of 5 stars
Not the sound I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not at all what I expected. It’s pretty low for the price point.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
extraordinary speaker with Limited presets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolute must for small house but limited presets limit the choice u can have,
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendRated 1 out of 5 stars
Rip off!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First bose speaker I've ever purchased. Bought it 10 months ago due to all the good reviews it has but returned it the very next day. To start, this is not a portable product. It needs to be plugged in to an outlet to work. The most important part (the sound) is terrible. I opened it, paired with my phone, played a couple of songs and the sound was not what I expected from bose. My husband said "let me do it, you just don't know how to use it", he played a couple of his favorite songs and said "take that piece of junk back to where it came from" so I did. The sound is exactly like when you would punch a hole through one of those vintage loudspeakers from the 90's. Instead I bought a Sony XB32 with great sound for myself and a Monster Rockin' Roller 3 for my husband and I am glad I did.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose product USB decent. I expected better depth and base. However for the price it will suffice.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Not bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, but sounded good once it was hooked up.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendBrand response from Bose
Posted .Hello, Mousie.
Thank you for taking the time to write a review on your SoundTouch 10 Wireless Music System. We're happy to hear you've been enjoying the speaker's excellent audio quality.
We're sorry to hear that you've experienced difficulty with the system's setup. We completely understand how this can be frustrating when you're trying to enjoy your music. If you have any additional questions while using the speaker, our dedicated SoundTouch team will be more than happy to help. They are available at 1-800-608-2673, M-F 9 AM to 9 PM Eastern.
Have a great weekend!
Jesse - Bose Support
Rated 3 out of 5 stars
Wasn't User Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't totally impressed with this product because it was not user friendly. Hard to install.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, thank you for sharing your experience with the SoundTouch 10 Wireless music system. We are sorry that it didn't meet your expectations. We understand you've already returned the product, but want you to know that we are here to help! If you ever need assistance with any Bose products in the future, we encourage you to reach out reach out to customer service. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us"Tony – Bose Support
Rated 3 out of 5 stars
Its okay. But will not recommend since its always
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could better if it was not always plugged to the receptacle or wall outlets.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound is great bluetooth is not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had trouble with sound matching voices and bluetooth.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
I would recommend this to a friendBrand response from Bose
Posted .Hello Dumas, thank you for sharing your experience with the SoundTouch 10. We are sorry to hear about the experience you had. We recommend that you clear the paired device list from both your speaker and source device and try re-establishing a Bluetooth connection. On the speaker, press and hold the Bluetooth|AUX button for about 10 seconds, until it emits a "beep boop". Should you need any further assistance, please feel free to contact our Technical Support line at 1800-282-2673.
Thank you again.
Rated 3 out of 5 stars
Not as much bass sound as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return because the a/c connection in the back is loose.
This review is from Bose - SoundTouch 10 Wireless Speaker - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Lisa,
I'm sorry to hear of the issues you seem to be having with your SoundTouch 10 speaker.
I would recommend that you reach out to our team using the details on our website.
Thanks!
Kerri - Bose Customer Support







