Customer Ratings & Reviews
- Model:
- SOUNDTOUCH 10 WIRELESS SYSTEM
- SKU:
- 4291201
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the SoundTouch® 10 Wireless Music System's sound quality, ease of use, and Bluetooth connectivity. Many appreciate its compact size and the powerful bass it produces, along with the convenience of the remote. However, customers are negative about the lack of a built-in battery, requiring it to be constantly plugged in. The system's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
Unit is OK.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought (2) units and had to return one because the BOSE app. sucks, could not get it to link and have Left channel speaker on one side and Right speaker on the right. Best Buy staff would not help me. They said it would cost me more money to have someone come out. That sucks. When we buy a product Best Buy should make sure the units are up and running at no charge. Disappointed!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there!
Sorry to hear of the trouble you experienced attempting to set up your SoundTouch 10 speakers as a pair - I'd love to help. In order to have the two systems used as a stereo pair, you'll have to connect both to the SoundTouch app via WiFi. Instructions on how to do this are here - https://bose.life/2tMfwIs
Once this has been done, you'll have an option within the SoundTouch app to stereo pair the speakers. Watch this video to learn more about what to do - https://bit.ly/2siNL9Q.
Sam - Bose Customer Support
Mono Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several Bose products & love their sound but the SoundTouch 10 has terrible sound, very mono & no highs or fidelity. I had it connected to my iPhone X via Bluetooth & when adjusting the volume the audio would drop out but if I used the Bose app it did not happen. My Amazon Echo actually had better sound minus the bass. I ended up returning the SoundTouch 10 & purchased a different Bluetooth speaker.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Lightsab. Thank you for sharing your review of the SoundTouch 10 Wireless Music System. This system has a single driver and will only output mono audio. For a stereo experience we recommend pairing it with a second SoundTouch 10 using the SoundTouch app. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support
not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its ok not many use for this item sound is ok but not great, very disappointed with Bose
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Very disappointing app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker sounds good but the mobile app is pathetic. No value for money.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey,
It is great to hear that you are loving your new speaker!
Sorry to hear that you do not like the SoundTouch app. If you would like to discuss this more, do reach out to us via our website.
Kind Regards,
Tori Mae - Bose Customer Support
Ho hum... Buy at your own risk.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass pop! Not good. Not for a Bose system. Purchase at your own risk.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thanks for leaving a review of the SoundTouch 10 Wireless Music System.
If you have popped the bass in your speaker you can get it repaired at your local service centre and get back to enjoying the Bose quality audio again.
We would suggest reaching out to your local support team here: https://bose.life/2f4nJid, by clicking on your region and clicking 'Contact Us' in the footer. They will be able to get the system booked in for repair for you.
Kind Regards,
Bose Customer Service
- Cons mentioned:Power
Bose SoundTech 10 wireless speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker DOESN’T work if it’s not plugged in!!!!!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Cindy,
I'm sorry for any confusion caused.
The SoundTouch 10 is not a Portable speaker.
Thanks!
Kerri - Bose Customer Support
Worst Wifi Speaker I have ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This expensive cuts out every few seconds. The instruction was very bad. Also, the sound is not like Bose very dull. My 10 wireless speaker works better. I can't send this back to Best Buy since it passed it's 30days. I was out of town and didn't take it out of the box to try it. My suggestion is don't buy it.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Matt, let's get this sorted for you. It seems strange that you think the sound is dull, have you updated the speaker? Also, have you used the SoundTouch app at all? It will allow you to stream audio via your WiFi. The steps here will prevent sound from cutting out https://bose.life/3fR4bcI.
In terms of instructions you can find the full manual here https://bose.life/3546LtJ.
Tori Mae - Bose Customer Support
- Cons mentioned:Power
Bad cuality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to think ing was a big power,but is not different with my cell.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, Thank you for sharing your experience with your SoundTouch 10. We are sorry that it didn't live up to your expectations. We would recommend contacting our support line at 1-800-379-2073 Mon. – Fri., 9 AM – 8 PM ET
Not much loud!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good-looking speaker though its main functionality which is Noise is too weak to boost your amusement!
No, I would not recommend this to a friendDiminished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is definitely absent. Seems they only want to sell the logo. Item returned.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Leo,
We are so sorry to hear that you feel this way. We would love to get some feedback on what you did not like about the product.
Please give us a call as we would love to pass this feedback on to the right department. You can do this by clicking this link here: http://bose.life/globalsupport, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.
Kind Regards,
Tori Mae - Bose Customer Support
Will not buy this anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product in November 2019. After 1 year and 5 months it's not working. When I called Bose tech support they wanted me to send it for repair and charge me $80 or buy an upgraded product for $149. What about making a product that last at least 3 or 5 years.
No, I would not recommend this to a friendWrong choice for in sync audio/video applications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundtouch ST10 speaker will not sync both audio and video simultaneously with a Soundtouch 300 soundbar. According to Bose, you can sync the audio between the two devices. But the sound will not sync with the video if you are trying to use it as a satellite speaker while watching TV.This issue is blasted all over the internet.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Don C. Thank you for sharing your review of the SoundTouch 10 Wireless Music System. THe delay you are describing is due to the additional transmission time needed to send the audio over your home wireless network. The intent of the rebroadcast feature is to allow you, for example, to play sports broadcast audio in another room where the TV is out of view. A pair of SoundTouch 10's are not able to function in a multi-channel role. For rear channel audio with your SoundTouch 300 soundbar, I'd recommend the Surround Speakers which connect directly to your soundbar for multi-channel audio. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support
Good look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was horrible and distorted! Wouldn’t recommend this to anyone!
No, I would not recommend this to a friendNot big sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a hard time all the time when I need to connect and they just have a bid time to start
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Myspeak,
Thank you for providing your review of the SoundTouch 10 wireless system. We are sorry to hear you that you had some trouble connecting. We are here to help should you need any assistance. Please feel free to contact our Bose technical support team by click here: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support
Not very loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and the brand i thought it would be louder was not very good quality
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Nena, Thank you for taking the time to review our product. I'm sorry to hear that the product was not what you were expecting. At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs. Once again, thank you for time. Have a great day! Kindest, Kerri - Bose Technical Support.
The sound is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok. But I was lookin deeper sound. Better quality un he no
I would recommend this to a friendAwefull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound and you need an app to even connect to Bluetooth. The app is controlled by Amazon and forget playing whatever you want to off your playlist or YouTube.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
Thanks for reviewing your SoundTouch 10. I am sorry to hear that the speaker did not live up to your expectations and would recommend that you Bluetooth/AUX to the speaker if you wish to watch Youtube. If you are unhappy with your purchase then please do reach out to us so that we can look into this further for you.
Kind Regards,
Hector B - Bose Customer Support
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.5 years of owning this it stopped connecting to bluetooth for no reason.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Dottie68,
Thank you for providing your review of the SoundTouch 10 wireless system. We are sorry to hear about the experience you had! We stand by our products, and we are here to assist. Please contact our Bose technical support team so we can take a closer look at the issues you're encountering and get you back to enjoying your music!
Click here for contact information: https://bose.life/2LXQA9c
Thank you again,
Mohsin - Bose Support
Good sound, but not for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using apps like YouTube and Pandora are a pain and not easily resolved...
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Josue,
Thank you for providing your review of the SoundTouch 10 wireless system. We are sorry to hear about the trouble you had. Here's a video to learn how to setup apps like Pandora: http://bit.ly/2OvSWNT
If you continue to have trouble, we invite you to create a post on our Community so we may try and provide further assistance: https://community.bose.com/
Thank you again,
Mohsin - Bose support
Not what we were looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't play as we had expected and wasn't compatible with our system we had.
No, I would not recommend this to a friend