Customer Ratings & Reviews
- Model:
- SOUNDTOUCH 10 WIRELESS SYSTEM
- SKU:
- 4291201
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the SoundTouch® 10 Wireless Music System's sound quality, ease of use, and Bluetooth connectivity. Many appreciate its compact size and the powerful bass it produces, along with the convenience of the remote. However, customers are negative about the lack of a built-in battery, requiring it to be constantly plugged in. The system's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
They are horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers sound good, don’t get me wrong. The connection between the speakers and device (iPad and iPhones) consistently disconnects. And now I cannot return them because of BB’s policy. Buy from amazon, they stand behind the product they sell.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! I am so glad that you love the audio quality of your speaker. We can get this resolved for you, follow the handy troubleshooting here https://bose.life/3fR4bcI will fix any connection issues you may be having.
Tori Mae - Bose Customer Support
Dont buy open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this SoundTouch 10 speaker saying open excellent condition but it isnt It doesn’t work somethings wrong with the connection and set up I even tried to reset but it doesn’t do it Just an advice dont ever buy an open box at bestbuy It sucks
No, I would not recommend this to a friendBose Quality - Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this speaker less than 3 years when it decided to quit working. Now it's another 75 bucks for Bose to repair to "factory original" hopefully we can get another 3 years out of it. After that it will go into the garbage. Planned obsolescence.
No, I would not recommend this to a friendUpdated it downloaded app still had problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Bose headphones and liked the sound. Decided to do a mini splurge for myself. Was really happy at first then I really wasn’t. I went back to my cheap Bluetooth speaker and it has had no issues returned the Bose. Was really disappointed with this thing.
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big price and poor cuality.I can't recomend this.product
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Ingrid,
Thanks for taking the time to share your experience with the SoundTouch 10 Wireless Music System. We are sorry to hear that it didn't live up to your expectations. We appreciate the feedback, but we certainly want to ensure you're getting the most of your speaker. Please feel free to reach to out to us directly, and our service team can help you here https://bose.life/2qwENj4.
Regards, Tony G - Bose Support
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with the quality of sound from bose
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Krissy.
Thank you for your review of the SoundTouch 10 wireless speaker. We're sorry to hear that the audio performance did not meet your expectations.
This speaker is engineered to deliver crisp, clear performance at all listening levels using Proprietary digital signal processing. For the best audio performance, we suggest placing the speaker close to a wall or in a corner. You may also adjust the system bass response through the SoundTouch app.
Thank you again for your interest in our Bose products.
All the best,
Ashley - Bose Support
Stick with quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t care much for this box. Wasn’t enough bass and not rechargeable. Bring back quality Bluetooth that’s qualified for Bose inventory! Sorry but no good box
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Monchichi.
Thank you for taking the time to write a review on your SoundTouch 10 Wireless Music System. We're sorry to hear that the speaker's bass response didn't meet your expectations. Placing the speaker closer to the wall can improve bass performance.
The SoundTouch 10 was engineered to receive power from a wall outlet. For a portable speaker, we would recommend checking out the Bose SoundLink Revolve. This speaker offers incredible 360-degree sound, a 12-hour battery, and water-resistance. The Revolve can be seen here: https://bit.ly/2LOeJLE.
We hope this helps. Have a great day!
Jesse - Bose Support
This is good but had to return it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My item had a blue light on it and would not go away.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there AndreaUNI,
Thank you kindly for sharing your experience and I'm sorry to hear that it has not been what we strive to deliver to our users. This is not typical behavior and we'd like the opportunity to work through troubleshooting this with you so you can enjoy your speaker! Please feel free to contact us at http://bose.life/2qwENj4. Just select your country and scroll down to where you see "contact us".
Enjoy your day!
Shiloh - Bose Support
- Pros mentioned:Bluetooth, Sound quality
HUGE bang for the Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this price point this device sounds amazing. I use for my PC sound using the AUX cable on top of the wifi stuff that is built in. I was able to clear clutter off my desk, have good sound for my PC as well as use the internet radio/Bluetooth functions for it as well. Bose continues to live up to its reputation with this device.
I would recommend this to a friend Terrible product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting with the product specific awkward and buggy software to the extremely limited downloading capabilities this speaker and audio system is the worst. I ended up just throwing it away. Worse than garbage.
No, I would not recommend this to a friendConnection takes forever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with speakers I have to continue reconnect them. You have to use the app. Never stay connected. I see why they are no longer available.
No, I would not recommend this to a friendDid not work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for use on patio, only 6 feet from transmitter and could barely keep connected. Also had the known problem of turning on all by it's self. Returned and bought another brand.
No, I would not recommend this to a friendGet a Sonos Instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on the Bose reputation. An Imagine Dragons song came on and it couldn't handle the bass so we exchanged it for a Sonos Play:1.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
These are spectacular.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are spectacular systems. I now own a SoundTouch 30, 2 SoundTouch 20’s and 3 SoundTouch 10’s. The 10 is the best value IMO. It sounds great, but it doesn’t have the display. To truly appreciate the *system* you need to have a couple of these. To be able to control all the system from my Mac/PC/iOS or Android device is simply the spectacular…. BUT, the 6 presets are the best, and when I compared the SoundTouch system to a Sonos system it was one of the deciding factors as I the price and sound quality was similar. Once the presets are assigned, I don’t need to find my phone or computer to access music. My favorite Pandora or radio station is on with the touch of one button. That’s it! Amazing! This is completely changed how I listen to music at home. It’s a great system and the SoundTouch 10 makes it affordable!
I would recommend this to a friend This item is awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to connect via bluetooth. It's less than a year old and it's dead.....How do I return this?
No, I would not recommend this to a friendToo hard to sync with sound bar.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this wireless speaker. Took me way to much time to figure it out and now I don't even use it anymore. Was not worth the money spent.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
It's a shame to hear that you had some difficulty using your speaker. We have some great guides on our support site that can really help to improve your experience - https://bose.life/2F9ONLn.
If you need some help syncing the speaker to your soundbar, our support team will gladly assist you with this - http://bose.life/globalsupport.
Thanks,
Charlotte - Bose Customer Support
I’m mad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just went through my purchases and it says I purchased it of these but I never did! I need help to file a claim of fraud on my account about this.
No, I would not recommend this to a friendOnly work for one day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for one day, then couldn't connect to Wifi, nor via Bluetooth. Tried anything we could, simply couldn't get it work again. Very disappointing.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Shane! I'm sorry to hear about your experience - this shouldn't have happened. Have you been able to factory reset the speaker as shown at https://bose.life/2XgZDGC? This will help you start over with the set up process. Alternatively, rebooting your WiFi router (by disconnecting from power for two minutes), will be beneficial. If you're still having difficulties setting up, please reach out to Bose directly at https://bose.life/38Q1vZs.
Intermittent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It disconnects whes using bluetooth every minute or so...I have tried 2 different units and with different phones also. Annoying...
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Jimmy,
Thanks for taking the time to write this review. We are sorry to hear about your experience with the SoundTouch 10 speaker. We wanted you to know that we are here to help get your speaker working properly. Here is a link to your local Bose support team https://bose.life/2qwENj4 . Click on your country, scroll down to “Contact Us”. Have a great day! Tony – Bose Support.
Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought to connect with my Sound bar. It would not stay connected nor would the app work on a consistent basis. Switched to Sonos and glad I did.
No, I would not recommend this to a friend