Customer Ratings & Reviews
- Model:
- SOUNDTOUCH 10 WIRELESS SYSTEM
- SKU:
- 4291201
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the SoundTouch® 10 Wireless Music System's sound quality, ease of use, and Bluetooth connectivity. Many appreciate its compact size and the powerful bass it produces, along with the convenience of the remote. However, customers are negative about the lack of a built-in battery, requiring it to be constantly plugged in. The system's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
Bose blue tooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless Bose speaker was not compatible with other Bose blue tooth systems. I tried several times to sync it with a Bose home theater system, could not get it to work. I returned it to Best Buy!
No, I would not recommend this to a friend- Pros mentioned:Bluetooth, Sound quality
Crystal Clear Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound as can be expected from Bose. A really good buy, Have connected it in network, found my WD cloud shared music folder easily through the phone app, also tried Bluetooth and works seamlessly.
I would recommend this to a friend Hard to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to connect. Returned two of these because they would never work together as explained.
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for sharing your review of the SoundTouch 10 wireless music system. If you still own this product, please contact our Support team so that we can help you with the setup https://www.bose.com/en_us/contact_us.html. Basic instructions can be found here http://bose.life/2gUmhOC. We hope this helps! Josselyn - Bose Support
bad luck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. It did not last not even a year. Unfortunately, I did not buy protection. Not buying bose any more....
No, I would not recommend this to a friendUpsetting buying
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product. I bought two of these, and they are all disappointed. Bose supposed not to sell this fail product.
No, I would not recommend this to a friendNot what I respected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to hold a charge to take it to the pool it's not that kind of speaker needs to be plugged in an outlet...... my bad Love Bose speakers !!
No, I would not recommend this to a friendDisappointing connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I go to connect device,I have to delete initial settings for the same device aNd reinstall same device. Waste of time
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Smiley, I'm sorry to hear that you are experiencing some issues with the connection. We'd love to help! We will need some additional information regarding your connections issues such as your connection type, Bluetooth or WiFi. Therefore, please reach out to us using the details here: https://bose.life/3aiW7Q5, we will do all we can for you! Thanks! Kerri - Bose Customer Support
TERRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WASTED 3WEEKS TO GET BLUETOOTH TO WORK. I CANNOT GET ANY ASSISTANCE FROM BEST BUY EITHER !!!!!! WASTED TIME MONEY.......
No, I would not recommend this to a friendNot wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I unplug it it’s shuts off When plugged its hard to connect to blue tooth sometimes doesn’t want to work
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
I'm sorry to hear of the issues you are experiencing with the Bluetooth connection. I would recommend clearing the pairing list on the speaker by pressing and holding the Bluetooth button for 10 seconds. Once Complete, delete the pairing on your source device and try connecting again.
To make you aware, the SoundTouch 10 speaker is not a portable speaker and will need to be plugged in to function.
Thanks!
Kerri - Bose Customer Support
Not Happy with...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this was the first Bose product that I ever purchased, I would not buy another one again.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Swanson,
Thank you for sharing your experience of the SoundTouch 10 Wireless system. Sorry to hear it did not live up to your expectations. We would love to hear more about your issue or concern and encourage you to reach out to our Bose technical support line. We hope that you will give us another chance! You can get contact information located on the Bose website.
Very best regards,
Mohsin - Bose Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money . The sound is terrible and do not buy this
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for sharing your experience of the SoundTouch 10. We are sorry to hear about the experience you had. We are concerned that you were not satisfied with the sound quality. We would suggest contacting technical support for assistance. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony – Bose Support
Ehhhh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose sound but this speaker lacked base. Returned and opted for a different model.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth, Sound quality
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality! Bluetooth connects every time.
I would recommend this to a friend NOT WORTH THE PRICE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WORTH THE PRICE AND YOU HAVE A CORD TOO WHICH NEEDS POWER ,IT WOULD HAVE BEEN GOOD IF IT WAS BLUETOOTH
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Saint,
Thanks for reviewing your SoundTouch 10 Wireless Music System. I am sorry to hear that you aren't happy with the fact the speaker does require a cord for power and would like to make you aware that the system does have a Bluetooth feature that you can access by pressing the Bluetooth button located on the Top of the speaker in the bottom left.
Kind Regards,
Hector B - Bose Customer Support
No easy way to hook up to Alexa
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, wife is great with her ability to connect electronics but this defeated her
No, I would not recommend this to a friendDelay in audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried using it with GarageBand and Logic Pro X. There is a delay in audio. Had to return.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
I'm sorry to hear of the delay you are experiencing.
We would love to help! If you still have the speaker, I would recommend that you reach out to our team so we can assist you.
Thanks!
Kerri - Bose Customer Support
It doesn't work bose sound touch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lift receipt at cash register best buy so can't return it. What a waste of money on my part.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality for the size. The remote is a plus.
I would recommend this to a friend If you love BASS buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too much Bass and no way to turn it down. I cannot even hear the music, also it's not Stereo with only 1 Speaker.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for reaching out for help. We'd like to share this help article on lowering the bass setting of your SoundTouch speaker. Here is the link: http://bit.ly/2jVqyVT If you have further questions, please know that we are here to help with answering them. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Does not work with Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says this works with Alexa as a speaker and it does not. What a waste of time.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Ryan! Sorry to hear you encountered issues setting up your SoundTouch 10 to be used with Alexa. I'd advise ensuring the Bose for SoundTouch Alexa skill has been enabled - where you'll be able to link your SoundTouch account. After this, your SoundTouch systems should be recognizable. More guidance for this here https://bose.life/2ZtICrT.
If Alexa is still having issue connecting to your speaker, we'd love to help. Please do get in touch with us directly - contact information here https://bose.life/3670zig.
Sam - Bose Customer Support