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Customer Ratings & Reviews

Model:
SOUNDTOUCH 20 III WIRELESS SYS
SKU:
4291203
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Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the SoundTouch® 20 Series III Wireless Music System's amazing sound quality, ease of use, and strong bass. Many appreciate its compact size and the convenience of Bluetooth connectivity, although some find the price a bit high. A few users experienced connectivity issues, and others wished for a built-in battery. The app, while functional, could benefit from some improvements according to some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 944 reviews
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product is have no problems with it...

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    I really tried to like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bose products for a while from noise cancellation headsets to wave radios and have always been impressed. Not with this product. After 4 weeks I returned it based on mediocre sound quality. What I really appreciated was the user interface: bluetooth connectivity, preset stations, remote.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We're sorry to read of your experience with the SoundTouch 20III. As your comments about the sound are atypical we would have liked the opportunity to make sure the unit was working properly. Thank you for giving it a chance. With all the connectivity options we hope you'll give it another try in the future. Bose

  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one word summarizes this speaker... perfection!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and look good, but not wireless. Must be plugged at all times!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as add on to bigger system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added on to my other sound touch system for whole house music. Love the versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but big problem with display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this Bose system has excellent sound there is a problem with the display. The lights in the display have burned out (after two days) and now I can no longer tell if the power is on and all of the display is no longer working.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello MinnesotaVee, thanks for your review of our SoundTouch 20 Series III Wireless Music System! This doesn't sound like normal operation and we recommend that you reach out to our customer services team, so that we can look into the issue with you and explain the service options that we have available. We look forward to hearing from you! Best wishes, Oliver - Bose Support bose

  • Rated 4 out of 5 stars

    Sweet sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint with this product. I can't wait to get one for upstairs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions. I have 3 pages of not much information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hard to set up but once going like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to set up but once going like it. all dependent on wifi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be able to program better and have better sound adjustments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to customize the sound, such as the bass, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound, bad software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cellular app is the only issue for this sound system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so in love with this Bose wife so cool, only wish it was portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to set up, but once set up, love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy this Bose speaker but didnt like the sound quality. We have a Harmon Kardon Onyx 2 that is halt the price to this Bose and sounds better. So I returned the Bose and got another Onyx.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound system with ability to add on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is easy to operate. To be honest i was expecting a little better sound quality from Bose. We have Sonos speakers in our bedrooms that are at least equivalent if not slightly better for less price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not sound good for the money. I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Hello Juli. Thank you for taking the time to write a review. We appreciate the feedback. The SoundTouch products are designed to be simple to set up and easy to use while sounding great. We are sorry to hear that you have not found that to be the case. We offer world class customes support and would like to help. Please call us at 800-380-4831 so that we may assist further. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST. Bose

  • Rated 3 out of 5 stars

    Nice, but I'm spoiled by the SoundTouch 30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides nice, quality sound, but falls way short of the sonic output of the next model series up, the 30. Save up and buy the 30, you won't be disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi TDiddy, Thank you for taking the time to review our product! I'm sorry to hear that the system was not what you were expecting. However, I am glad to hear that you are enjoying the sound from your SoundTouch 30! Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist. bose

  • Rated 2 out of 5 stars

    Having some problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't seem to pair with sound bar. And when paired with phone it skips. Thinking of moving to another room to see if it helps.

    No, I would not recommend this to a friend