Customer Ratings & Reviews
- Model:
- SOUNDTRUE AE HP II IOS BLK
- SKU:
- 4331864
to a friend
Customers are saying
Customers are delighted by the SoundTrue® Around-Ear Headphones II (iOS) for their exceptional sound quality and comfort during extended use. Many users appreciate the reasonable price point, lightweight design, and suitability for travel. While some customers wish for wireless connectivity and more bass, the long cord is seen as a minor inconvenience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Bose SoundTrue Around-Ear Headphones II (iOS) Bl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones is light and best for the kids to study or listen music
I would recommend this to a friend I am so sad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why does the sound only come out one side?!?! I thought I had a bad pair and returned them and my new pair does the same thing! If I even touch the cord I completely lose sound. So frustrating that I spent so much money on these. I was so excited to have a nice pair of headphones. They do not work!
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to write your review. If only one side of the headphones is working, let's test another audio device to see if we get the same results. If the issue persists with another audio device, we encourage you to reach out to us and we'll ensure that there is a solution for you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Poor quality and even worse Best Buy support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale January 5. When I first tried them I had to really jiggle the cord to make both speakers play, but could get them to work. Wanted them for air travel so I didn't use them again until I flew to Costa Rica then Canada. By this point I could barely get both speakers to play at the same time. Tried to return them to Best Buy after 2 months and they refused to help me because I hadn't bought their Geek Squad protection. They said I will have to deal with Bose to get them replaced. I would think if you sell a defective product you would take care of it without requiring you to pay additional insurance. Now I am going to have to mail it off to Bose. I have always shopped electronics at Best Buy but will not any longer. If I am going to have to mail when there is a problem I might as well buy it online.
No, I would not recommend this to a friendDamaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were damaged. It only worked one side and when I plugged it to my iphone 6, I can't hear anything. Overall, poor product. I am dissapointed. I want my money back.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to share your disappointing comments. This is definitely not the Bose experience we want you to have and would like to help. Please contact our technical support team at [email protected] or call 1-800-379-2073 and we'll be glad to assist. Support hours are Monday - Friday 9:00AM to 9:00PM EST.
Broke day 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones and used them once at night. Woke up the next morning and the right can no longer worked.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for reaching out to us for assistance. It is very unusual, as you can imagine, to have an issue after only one use and we'd like to help. We encourage you to speak directly with one of our product specialists. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.