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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 583 reviews

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93%
would recommend
to a friend

Customers are saying

Customers find value in the SoundTrue™ In-Ear Headphones' excellent sound quality, comfortable fit, and secure feel. Many appreciate the headphones' great bass response and the included carrying case. However, some customers wish for a longer cord and an integrated microphone. A few also mention that the price point may be high for some consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 583 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay put in your ears and don't fall out when moving

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Bose sound...as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not disappoint. true and clear sound.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Not enough features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point of these Headphones, there should be more features. Like a mic

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      The Bose SoundTrue IN-Ear headset is available in 3 different models, audio only and models with microphones that are optimized for use with Apple or Samsung Galaxy products. Bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running and stays in the ears very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they arent that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent headphones but sound quality is only slightly above par and no noise cancelation as they don't create a seal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Sounds good. Good quality for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these because the fit wasn't that comfortable. It sounds like a regular pair of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones sounded as good as my large $200.00 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds...recommended buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...love the sound and good quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just as I expected. The sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, worth it as Daily Deal purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into heavy base, look elsewhere. If you are into clear sound like the music is speaking to you then this is the deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These weren't bad, I just expected better quality with the bose name.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I’ve ever purchased. Amazing sound quality. Never leave home without them. They are light and the carrying case fits my iPod too. So while at the gym it’s easy to carry. They don’t slip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay ear buds for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace previous ones. No real improvement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't stay in place keep falling out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to purchase the Beats blue tooth and sales rep recommended the Bose. Yes I've changed the different adapters that come with them and still won't stay in. Not happy with purchase. Sales rep recommended these is not who checked me out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay but I thought they would be more comfortable for the price and being Bose...a little disappointed as they are not very comfortable and tried all three sizes...

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for providing this feedback. We sincerely apologize that they haven't been very comfortable, even after trying all three sizes of the silicone tips. If you can contact us directly, we would like to see what we can do to help.
      You can reach us at (800) 367-4008. We are open Mon-Fri from 9:00 AM to 9:00 PM EST and Sat from 9:00 AM to 7:00 PM.
      We're happy to help find a solution for this! Bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS EXPECTING A BETTER SOUND QUALITY OF THESE HEADPHONE BECAUSE THEY ARE BOSE. THE SOUND IS CLEAR BUT NOT LOUD ENOUGH FOR ME. THEY DO FEEL COMFORTABLE IN MY EARS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for just music no mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this for my sister who uses them just for music the bummer thing is that she can use them in her phone that's what I get for not spending the extra money tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality was great, they did go out on me nearing the two years but I used the replacement plan through Best Buy to get a new set. Super happy with them

    I would recommend this to a friend