Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 583 reviews
(583 customer reviews)to a friend
Customers are saying
Customers find value in the SoundTrue™ In-Ear Headphones' excellent sound quality, comfortable fit, and secure feel. Many appreciate the headphones' great bass response and the included carrying case. However, some customers wish for a longer cord and an integrated microphone. A few also mention that the price point may be high for some consumers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good but does not fit in my ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and bass were top notch, but I have a funky left ear so this did not stay in my ear even with the additional tip (I would have given a 5 star if it did).
I would recommend this to a friend Rated 5 out of 5 stars
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Darn good sound, especially with the price match. I really like these headphones, but decided to go change them out for Bluetooth instead.
I would recommend this to a friendRated 3 out of 5 stars
Good product came damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work as stated but the headphone jack came bent. Live in a college town not near many stores so when I called to get a replacement I was hoping to ship the product back to get a new one. However as they were out of stock, they requested I take the reimbursement, however I purchased them at a great price that would be covered fully by the gift card I had at the time and did not want to return and wait for the deal to return. The lady I talked did not seem to have any suggestions aside from getting a reimbursement.
I would recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to post your review. We have that you enjoyed the sound quality and comfort that these headphones offer prior to bending the headphone jack. In the future, we encourage you to contact us directly for support and we'll be happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Rated 5 out of 5 stars
Great In ear Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This if my first Bose In Ear headphone , was looking from long time. Value for the price.
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no complaints, I love how crystal clear the sound is and the bass is sweet too, as expected from Bose! :) .
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friendRated 5 out of 5 stars
My wife loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great sale on these and my wife needed a new set. She had a Bose set before, but they wore out.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good sound... For a couple weeks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy cheap headphones and thought this time I would try something a little nicer. Unfortunately they did as well as the cheap ones I buy. The sound was better but after only 2 weeks of use one of the sides started to cut out. The end that plugs into the device needs to be wiggled to get the other side to cut back on. Back to buying cheap pairs.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to write your review on Best Buy's website. These headphones come with a one year warranty and we'd love to help get you back to enjoying your music with Bose sound. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Rated 5 out of 5 stars
best earphones ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love these earphones, they sound so clear, please buy these instead of beats.
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friendRated 2 out of 5 stars
Weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is bad and make sure you get the right one. There's many versions with or without mic / samsung or apple.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thanks for taking the time to write your review. We agree that is important to get the correct version for your individual needs. You can always contact Bose directly or ask for assistance with in-store Best Buy staff for help with selecting the correct version.
The feedback we've received on the sound quality of these headphones has been overwhelmingly positive and we share concerns that your headphones are not delivering the experience that Bose is known for. We encourage you to try multiple audio devices and if the results are the same, contact our technical experts for a resolution. You can reach us at (800)367-4008. We are open Mon-Fri from 9:00 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Rated 5 out of 5 stars
bose is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i only trusted bose for over 7 years and u can not go wrong buying their items!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. No bass. Attempted to use with my ipod. Sound was clear and crisp.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Very good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband to listen to YouTube Videos on his computer. So far he likes them just fine.
I would recommend this to a friendRated 5 out of 5 stars
It is good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine and good price! I also buy a pair of tips for it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item.Arrived un-damaged. Highly recommended.
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friendRated 5 out of 5 stars
Gave as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend by a friend purchased for a gift. Great choice.
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great sound. Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up as a Deal of the Day. Worth every penny.
I would recommend this to a friendRated 5 out of 5 stars
Great set of personal headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of Bose in ear buds. They work great
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound for small in ear device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones were great. The perfect Christmas gift.
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - White
I would recommend this to a friendRated 4 out of 5 stars
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones. Only wish they had more bass.
I would recommend this to a friendRated 4 out of 5 stars
Gift giving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this item for a Christmas gift....
This review is from Bose - SoundTrue™ In-Ear Headphones (Audio) - Black
I would recommend this to a friend
